Aer Lingus

DUB-LHR LHR-DUB check in at T2 Dublin a breeze. Quiet flight on the way out got away early nice friendly and attentive cabin crew for the short flight. More or less the same on the way back but T1 at Heathrow looking tired. Although I'm happy to use Aer Lingus again in the near future and will be great to see the end of T1 at Heathrow when they move to the new terminal!

We have been flying with Aer Lingus since 1999 and until last month we always considered it our favorite airline. The flight crew and planes have always been first rate and the food while never great was at least passable. On our flight (EI-111) from Shannon to JFK we were served a meal that was quite possibly the worst we have ever been served on any airplane. We opted for the chicken "dinner" that came with some sort of rice as well as something called "Spicy Salad" if I recall correctly. The salad was inedible. If this is the type of food we can expect from Aer Lingus in the future I can assure you that we will be looking for a different carrier on our next trip.

Have taken Aer Lingus from the US (Chicago and NY) several times and am very impressed. The planes are new the seats reasonably comfortable (good leg room and we are tall people) the food fine and good selections on the personal TV/Movie screens. No problems with being on time staff was friendly and efficient. I was especially impressed when we got into Dublin a bit late and were personally escorted through the lines in order to make our connection on to Paris. Never had that happen with any airline before! I would fly Aer Lingus again.

BRU-DUB. I am regular flyer on this route normally on 10.20am flights. What is going on with the re-instated check-in / bag drop queues at Brussels? I say re-instated because after online check-in finally came to BRU airport there have never been any issues with this flight in either checking in or dropping bag lines in Brussels. However last two times in June and this morning there were huge queues on both the Aer Lingus check-in line and bag drop/Gold circle line. And they both seem to advance eternally slow. Why does it seem to take so long per passenger to simply drop off a bag? I ended up getting fed up and bypassing altogether and brought my bag through security and got it checked at gate which is an added nuisance but one time I had skipped breakfast and really needed to get past security to eat something before collapsing. I am not sure what is causing the problem but there seems to be some ambiguity about the queuing lines for the check-in and bag drop / gold circle and people just seem to pass no heed of which is the correct line and join one or the other whichever is shorter. I think they need some better identification or barriers between the two to snake the queues to make it work better. Or a staff member guiding people correctly.

EI3281. More often than not late leaving Bristol for. dublin. The walk to passport is so long - really is there no where closer to "park"? Should have landed 35 minutes ago and still not parked up.

LHR-SNN 17th June 2014. I used to travel Aer Lingus on this route quite regularly however since experiencing the leg room on the A319 I see no reason now to chose Aer Lingus over Ryanair when travelling from London to Shannon. I am 6'1" and I literally could not fit my legs in to the seat. Luckily I was in the aisle however kept having to squeeze my legs in when the trolley came past. I am aware these are former Iberia aircraft hence the reason for the difference between the leg room in the A320 and the A319 however I feel Aer Lingus should have reconfigured the A319 to provide a consistent product between aircraft. I travelled in row 7 on the outbound leg of this journey (which was the former business class area for Iberia) and had more than enough leg room. Beware of travelling in the rear of the aircraft on the A319. Very unpleasant flight and I just about managed to put up with it for the hour duration of this flight. I could not imagine sitting in these seats for any longer.

Flew from JFK to Shannon then Heathrow on June 7/8 then from Gatwick to Dublin to JFK on June 22. My husband is a retired Air Traffic Controller and said we were flying Aer Lingus or Icelandair only so we flew Aer Lingus. Loved it! The stewards were very nice and the crew were funny even in announcements. We did not upgrade the meal but they were great except on the way back I asked for the beef dish and she gave me the chicken which had curry and I can't eat curry. After finally getting her to stop and listen they were out of beef. I slept most the way anyway.

Flew BRS-DUB-YYZ then YQG-YYZ-DUB-BRS in June 2014 as it was convenient to fly from our home airport rather than drive to London for a direct flight. Could not check in online as we had not booked directly with airline which meant an early start at the airport and no seats together. BRS-DUB with Stobart and a tiny noisy twin-prop as you might expect for such a short flight. DUB-YYZ plane looked brand new - think this route had only just started flying - and was full. 3-3 configuration felt very cramped. Drinks and food OK but not served until about 2 hours into the flight and no pre-landing snacks left by the time they got to us on the back row - we were offered a selection of biscuits instead. Service was fine apart from this. IFE selection limited and touchscreen system somewhat temperamental. Not a full-service airline so alcoholic drinks had to be paid for (we were prepared and brought euros just for this). On return YQG-YYZ sector by Air Canada - checked bags through to BRS for us. YYZ-DUB was a night flight but drinks and food again served after 2 hours water on board not working so no tea or coffee (or water in the toilets) lights not dimmed at all though a blanket and pillow were provided. Flight seemed to be on time leaving but arrived 30 mins late though no there was no mention of this or apology from the crew. It was only on the very long walk from the gate that we realised there'd been a delay and had to run then be fast- tracked through security just getting to the gate for our connecting flight as it closed behind us. Needless to say our bags didn't follow us for a couple of days. You get what you pay for and Aer Lingus were a little cheaper and a lot more convenient than other airlines for us. For a 7hr flight they were fine and I might be tempted by the convenience of the DUB US immigration pre-clearance to fly to NYC or Boston with them but I wouldn't travel any further.

A comfortable flight crew were pleasant but not much seat room. A little costly compared to other airlines with no direct flight from Toronto to London. Baggage amount was reduced to regional amount on way back to Toronto as we flew from Newcastle yet it was International amount from Dublin to London didn't make sense.

Belfast City to Heathrow on 24 May and return on 8th June A319 both ways. Found the seats hard and the leg room constrained compared to several flights of similar length on Bangkok Airways A319 in late May/early June. Would not like a three or four hour flight on these aircraft. Would only recommend if no alternative unlike EI long haul which I consider good.