Aegean Airlines

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 773 reviews
7/10
4 star Skytrax Rating
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10/10

Aegean Airlines customer review

(Poland)

Athens-Mykonos-Athens. All flights on time very nice looking Airbus 320; good leather seats overhead TV screens and nice cabin crew. They even tried to do some service on those 25 mins flights (sweets and drinks) but on both legs they managed to reach first 6 or 7 rows which is ridiculous in general - nobody expects any service on such a short hop so why bother?
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Aegean Airlines customer review

(United Kingdom)

Have flown Aegean several times to Chania via Athens. Returned on Friday 24th August. We had booked a flight from Chania to Athens due to depart at 11.20. We eventually took off at 12.10 no explanation given. We were really worried as our connecting Aegean flight from Athens to Heathrow was leaving at 13.30! We landed in Athens at 13.15 and still did not know whether we would catch our flight as the stewardess said we could ask once we landed it did not lend itself to a smooth flight experience. However what happened next deserves a gold star: an Aegean representative met us as we came off the plane and escorted us very quickly and smoothly through several checks and security onto our London flight which took off as soon as we were on board at 1335. Amazing! And what is even more amazing is that our luggage was also found and secured onto our flight. Excellent recovery by Aegean.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Aegean Airlines customer review

(United Kingdom)

Return trip to ATH using Aegean for the first time. Would book again. Check in at LHR ok but more efficient in ATH (which is a great airport by the way). Helped that the main carrier in ATH so they have the resource to get people checked in. In flight service good - nice crew on both legs with lots of smiling and team spirit. Food ok but then we all have low expectations. Overall very good experience and would definitely chose over BA on this route.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Aegean Airlines customer review

(Ireland)

Belfast-Rhodes-Belfast. Clean Airbus A320. Both flights on time friendly staff but the 'meal' they served consisted of a dry bread roll with one small thin slice of ham which was dry. You were not allowed any drinks after the first round with your meal unless it was water.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
10/10

Aegean Airlines customer review

(Belgium)

As always excellent service professional attitude for both the ground staff in Brussels as well as the people on board on the BRU-CFU flight on 17 August 2012. I am a frequent flyer with more than 30-35 flights per year. Aegean is the top of my preferences for both my professional trips as well as my vacation. This time I flew with my dog and staff on the ground have been extremely helpful in making my trip troubles free. The service on board is much better from the competition in the Belgium-Greece route. There is a good meal as well as free drinks throughout the flight. The airbus was clean and nicely decorated with enough leg space. In a few words: Aegean was an excellent choice.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
4/10

Aegean Airlines customer review

(United Kingdom)

We flew LHR-Athens return. Outbound on a fairly new aircraft was acceptable; about average for economy in terms of seat meal and entertainment. Return on a much older smaller plane was ghastly. Seats were tight together like budget airlines and service to match; not a serious national carrier. We were delayed 2 hours on the tarmac at Athens. That was beyond their control but they did nothing to alleviate the discomfort. Children crying cramped seats all taken. It is at times like this one sees the true quality. If all goes well as on the way out it's OK if not and you are on the older planes avoid!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
4/10

Aegean Airlines customer review

(Greece)

I flew ATH to Corfu on full A320. Aegean are a world class airline as far as domestic flights are concerned but I was very disappointed with service on this flight. Due to Business Class being full 5 rows of economy didn't get served a refreshment at all on the flight. This is very poor cabin management. The crew were taking their time fully aware that they'd never get the service done. Even thought it's just a drink it left a very poor taste in my mouth from a PR perspective especially when they tried to blame bad weather.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
9/10

Aegean Airlines customer review

(United States)

First time on Aegean for a family of 4 to go from Istanbul to Athens. Lines at airport moved fast no hassle on luggage flight left on time and arrived early seats were fairly comfortable and to our surprise we were offered a generous snack even though the flight was barely an hour duration. Overall superior in quality and service than any of the domestic flights we have taken in the US.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Aegean Airlines customer review

(France)

Paris-Athens-Mytilini. Compared to the competition this is the only option for Greece. Friendly service good hot food at lunch and evening flight with wine seat comfortable aircraft modern clean and on time. Overall very good.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Aegean Airlines customer review

(Greece)

SKG to HER. Flight was on time! The plane an A320 Airbus was new and clean inside/out. Cabin crew was pleasant and caring the on board service was good even though the flight was just 1 hour. Seats were comfortable and you have the option to check in online! I have flown many times domestic and abroad and am always satisfied.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes