Aegean Airlines

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 614 reviews
7/10
4 star Skytrax Rating
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2/10

Aegean Airlines customer review

(United States)

I recently flew from Athens to Milan. One extra bag cost 325 Euro. I could have purchased two tickets providing for two adults with bags for each less expensive. The counter agents were disinterested and responded to each other in Greek which I do not understand. This practice is unreasonable and unacceptable.
Seat TypeEconomy Class
Value For Money 12345
no
8/10

Aegean Airlines customer review

(Greece)

ATH-IST on a new A320 (there is a possibility of e-check-in or mobile phone check-in). personally I am not using those services. I prefer the traditional check-in line which was convenient and not crowded. The service was nice the crew was friendly but when I asked for a newspaper the flight attendant took a note of my seat; but she never brought me the newspaper (may be they run out of newspapers because they had lot of people in business class). In the returned flight the flight attendant noticed my seat and then she brought the newspaper to me. There was no IFF but on overhead screen you could see the map of the flight and flight information. Food was nice with selection of wine or beer. Both flights on time and about 60% full. On the return flight they had time for duty free trolley.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Aegean Airlines customer review

(China)

Self Check-in is easy for use but unfortunately not cover most abroad airport (e.g. CDG France). Manual Check-in is a little slow. Meal is very good even for economy class. The staff attitude and friendliness is impressive. And the flight is very comfortable.
Seat TypeEconomy Class
Value For Money 12345
yes
7/10

Aegean Airlines customer review

(Greece)

ATH-LHR on A321 was great with nice inflight entertainment. Food average and crew professional.
Seat TypeEconomy Class
Value For Money 12345
yes