Aegean Airlines

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 554 reviews
8/10
4 star Skytrax Rating
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7/10

Aegean Airlines customer review

(United Kingdom)

LHR-ATH-CFU return. Good planes seats and food. All on time. Let down only by the crew who though very glamorous were a bit clueless. On both long legs I attempted to get a second drink - all met with nods and smiles - to no avail. The Business lounge in Athens was good.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Aegean Airlines customer review

(United Kingdom)

LHR-LCA return in Economy. Cabin crew were attentive and professional. The food was tasteful and drinks distributed 3 times during the flight. Punctual latest aircraft clean.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Aegean Airlines customer review

(Italy)

Professional service. There was a delay of 1 hour from Crete to Athens however we received a voucher for a free domestic flight.
Seat TypeEconomy Class
Value For Money 12345
yes
1/10

Aegean Airlines customer review

(Egypt)

CAI-ATH-CAI. Flight was on time ground handling efficient. The flight was operated by the small ARJ Aircraft the Crew was inefficient and rude. Meals were below average.
Seat TypeEconomy Class
Value For Money 12345
no
9/10

Aegean Airlines customer review

(Greece)

Athens - Heathrow route. Arrived at terminal 1 30mins late due to air traffic. Had another 2.5 hrs to collect baggage and check in at terminal 5 for a domestic flight on BA. A fast walk to the baggage claim took about 20mins and thereafter waited another 30mins for the baggage to arrive. By the time someone accepted us at one of the many empty counters it was already too late. We missed our connection I strongly recommend allowing at least 4 hrs to connect from terminal 1 to 5. The airline itself is very good. Clean and new A321 friendly flight crew and free drinks onboard meal was average.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Aegean Airlines customer review

(Greece)

I fly around 10 times each year to domestic and European destinations Aegean is my preferred airline for many years now I never had a problem except once where there was a delay of 1hr but they issued a free ticket for me and my wife so I can't complain. Aircraft's always clean stuff friendly and kind. They are a top airline with very good service.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Aegean Airlines customer review

(Australia)

ATH-SKG ATH-AXD ATH-JMK. Aegean was quite good: flight attendants were nice food was OK the pilot was good when he explained to us that we would be delayed. The only problem was there wasn't enough room for my bag on the plane so somehow it ended up in security and it took 1/2 hr to find it!
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Aegean Airlines customer review

(Germany)

SKG-STR A320. Everything worked well despite air traffic control strikes in Greece. It was anyway one of the best medium-haul flights. Online-Check-In efficient baggage-drop-off at the counter - no queues. We had to leave Thessalonika before 6pm because of the strikes. Plane arrived late so they really did a good job to turn the plane around in 20 mins. Cabin clean proper looking. Comfortable seating. Great service with a warm meal and a wide choice of beverages. Staff unbelievably friendly and helpful. Arrived on time. Great!
Seat TypeEconomy Class
Value For Money 12345
yes
5/10

Aegean Airlines customer review

(Australia)

Paris CDG-Athens. Arrived early at the checkin counter to be told to go away as I was 30 mins early when we did check in there was a queue and things were really slow due to being a terminal. Then because we had excess baggage (which took 20 mins to determine) we had to pay at another counter...20 mins to do that!!!! Then back to checkin counter for another 30 mins delay. All in all after arriving 2.8 hrs before flight departure we got to the departure gate 20 mins before boarding. A complete and utter shambles. Flight though was excellent! Cabin crew were attentive meal good and aircraft/cabin condition clean and modern.
Seat TypeBusiness Class
Value For Money 12345
yes
9/10

Aegean Airlines customer review

(Hong Kong)

ATH-LHR on A321. Toys were given out to kids before take off. Many passengers had ordered special diets but FA managed to deliver our meals as quick as possible. Always ask if you need a second bread. Hot meal with one choice (beef brisket with rice) and I am amazed how they prepare such a Hong Kong style cuisine! Seats 3x3 not very spacious but good enough for flights less than 4 hours.
Seat TypeEconomy Class
Value For Money 12345
yes