Aegean Airlines

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 593 reviews
8/10
4 star Skytrax Rating
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7/10

Aegean Airlines customer review

(Greece)

SKG-ATH-FCO return. A320 and A321. All flights about 70% full. Clean cabin friendly and nice crew comfortable seats. Food ok just a sandwich and free drinks. Smooth flights and arrivals ahead of schedule.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
10/10

Aegean Airlines customer review

(Germany)

LCA-ATH-MUC. Flight on-time and very pleasant . Cabin crew polite and helpful. Hot breakfast served before we reach Athens and normal meal at the Munich flight. The price a little bit expensive but I would recommend it! As always satisfactory.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Aegean Airlines customer review

(Greece)

I flew SKG-STR-SKG. I enjoyed the flight. The seat was comfortable and there was plenty of legroom. In addition flight departed on-time. The crew always had a smile however the in-flight entertainment was poor.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
na

Aegean Airlines customer review

(United States)

Athens to Paris Nov 5th. Waited for 2 passengers for 35 minutes. Caused us to miss the Paris to Chicago connection by seconds. Aegean flight crew alerted halfway through the flight that we probably wouldn't connect in time and again as we left the plane. No help from them no one was available. Our group of five college educated adults couldn't find any directional signs whatsoever in Paris airport. We could only hear our names being called to board. We reached the gate in time to watch our flight take off. Had to spent the night in Paris. Filthy plane dirty seats badly worn carpet.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
9/10

Aegean Airlines customer review

(Greece)

ATH-PRAGUE-ATH. A320. Efficient and polite cabin crew smooth service although economy cabin was full. The cold snack (sandwich and tiny chocolate) was rather of poor quality/taste. Cold and hot drinks were offered with a smile. My score would be a 10 if the cold meal was a bit more inspiring!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

Aegean Airlines customer review

(Greece)

Aegean is usually my choice when the price is reasonable very trustworthy. Aircraft are clean and meals tasteful. Almost always on time. Friendly staff friendly excess baggage policy.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Aegean Airlines customer review

(Italy)

MXP-ATH Jul 15th. A321 aircraft new and comfortable and large legroom. We had a hot meal something that I've seen just on LR flights. Flight on time and efficient crew. ATH-HER Jul 17th. A320 aircraft. Very short domestic flight but more stressful than the previous one. The plane was very crowded and the boarding chaotic. As the flight was just 30 mins long we were served in a rush remarkable that the crew managed to serve 150 people is a short time. In general I'd fly them again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Aegean Airlines customer review

(Philippines)

Our family of 4 had two flights: Sep 15 from Rome to Athens Sep 18 from Athens to Prague. Both flights were satisfactory. Each one left on time. Candies were offered before take off. Snacks consisted of sandwich and yoghurt; this was for the morning flight to Prague. The evening flight from Rome also offered a sandwich and juice. Good coffee was available. The economy seats were comfortable for my Asian size. But the seat seems to be of standard size whether on an Asian American or European airline. The A320 cabins were clean. Cabin service was friendly and efficient. Check in at Fiumicino and Venizelos airports were fast and straight forward. The only inconvenience we experienced was at Athens airport. It was a late night arrival past 11pm but there was still the hassle of getting off the plane and riding a bus to the terminal. I thought all Aegean jets were not using the tube seeing several of their planes parked in the tarmac at some distance from the terminal. That wasn't the case with the morning flight to Prague as the plane was connected to a tube. Overall value for money is satisfactory. We'd choose Aegean again if an opportunity arises in the future.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
6/10

Aegean Airlines customer review

(United Kingdom)

Took Aegean for the short hop from Athens to Mykonos. The day we travelled there was a public sector strike which was no fault of the airline. However although they updated their website the day before with a list of delayed and cancelled flights ours did not appear in the list which led me to believe it would run to time. When we checked in they informed me it would run 4 hours late but still allowed us to check in our suitcases. They offered no vouchers or refreshments (which I would have thought for a delay of this length they would have to but maybe strike situations are exempt). We eventually took off 20 minutes later than the new expected departure time. The air crew were so busy talking in loud voices at the front of the cabin we couldn't hear the safety demonstration. It also meant that they did not notice the guy behind us ignoring the instruction to switch off mobile devices as he continued with his. They did however manage to hand out boiled sweets and whizz round with a drinks run which is as much as you could expect on such a short flight. The tickets were expensive considering we booked them 9 months in advance and it was a 25 minute flight.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
4/10

Aegean Airlines customer review

(United Kingdom)

Travelled LHR-ATH Business Class then ATH-JMK (Mykonos) all Economy. Flight boarding was fine seats the usual European system with centre seat left empty and centre of the seat folded down to form a table. Was offered pre take-off drinks i.e. half a plastic glass of orange juice or one inch of sparkling white wine again in a plastic glass. The drink service was equally mean when ordering a glass of white wine less than half a glass was offered. The meal service was chaotic with only the female cabin manager looking after the 15 B/C passengers. We were booked through to Mykonos with an hours transit time (not enough). We landed and were put on a bus to the terminal then clearing immigration (bags booked through to final destination) we joined the horrendous queue for security through to the domestic flight. The queue took 40 minutes and we made the connection by the skin of our teeth. Not a very relaxing way to start a vacation. On the return flights JMK-ATH was fine only taking 24 minutes. The flight from Athens was full 16 Business Class Passengers and again the service and the quality of the food really let Aegean Airlines down. The cabin crew on both International sectors were out of their depth service was slow and mean in quantity and quality. The return main meal was the worst we've ever had on an aircraft ever.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
no