Aegean Airlines

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 771 reviews
7/10
4 star Skytrax Rating
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10/10

"I thoroughly recommend"

(United Kingdom)

Mykonos to Athens with Aegean Airlines. Check in was easy despite a queue. Ground staff were polite and efficient using perfect English. Aircraft was an A319, spotless interior and welcomed on board by very elegant and immaculately dressed cabin crew with sincere smiles. A tray of sweets was offered to passengers once seated. On time departure and only a 20 minute flight, the crew still served individually wrapped croissants, napkins and refreshment wipes before landing. All served without stress or fuss. Upon deplaning, again the goodbye was sincere with a smile and a thank you. Aegean are a great airline whom I thoroughly recommend.
AircraftA319
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteJMK to ATH
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"never faced any issues"

(Australia)

I have traveled many times with Aegean Airlines and have never faced any issues. The planes are quite new, staff friendly and the food good considering that most routes are short haul. I guess that slowly the airline should try and include inflight entertainment for longer flights.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteLarnaka to Athens
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"pleasant with attentive service"

(Australia)

An excellent experience. Flew Aegean Airlines from Istanbul to Athens, then from Athens to Paris. The crew was pleasant, with attentive service. It was a relatively short flight of 1.5 hours but they managed to fit in a meal service and a drink service. The food was standard regional economy affair - pre-packed snacks and nothing exciting, and there was a reasonable selection of drinks. The cabin was clean, and relatively new. The seats were much better than what I'd expect in short-haul economy. As a gold member I was able to book a seat in the first six rows, which has much more generous seat pitch despite being in economy. Because of the slimness of the seats, even seats further down the plan had plenty of legroom. The only criticism is disembarkation in Athens. Apparently most ( if not all) Aegean flights park on the tarmac, and you need to get on a bus to get to the terminal. This obviously takes more time than desirable, but a small drawback in otherwise an great airline.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteIstanbul to Athens
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
7/10

"service is pretty darn good"

(United States)

Once on the plane, the Aegean Airlines service is pretty darn good. The cabin flight attendants hustle to get you mints, cookies and water. They all look so good and smile easily. The ground crew and organization (or lack of) in Santorini is epic but in a bad way. What an unorganized mess. Hopfully this airline can get their ground crew working as well as their cabin crew.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteSantorini to Athens
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"great value for money"

(Australia)

Very impressed with these Aegean Airlines flights. Comfortable, fairly modern planes. I liked the magazine holder at the back of the top of the seats (where the TV screen would be on other aircrafts). The toilet facilities were clean. The price of the flight was pretty cheap, 23 kilos of check in luggage was an additional 20 pounds, and the service was excellent. The first leg of the flight was 1 hour 40 mins - during that time you are provided with complimentary refreshments (including alcohol) after take off. You are then provided with a traditional Greek snack, 2 cheese pies and a fig bar, followed by further refreshments. The food was lovely and of a high standard. All the packaging is recyclable. On the second leg we received the same excellent service and provided with a delicious tomato and pasta bake and fig bar. Also loved the simplicity of the meals and that they were vegetarian. Both ground and in-flight staff were polite, friendly and efficient. Great value for money.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteLarnaca to Rome via ATH
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"I recommend them as well"

(United Kingdom)

Aegean Airlines from Athens to Budapest was one of the best short flights I have had. Great service, surprised by hot food served on such a short flight and not too expensive ticket. Great flight attendants and very clean cabin. Will fly them again and recommend them as well.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteATH to BUD
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"made our time in Europe great"

(United States)

Aegean Airlines from Santorini to Zurich via Athens, and after many cancelled flights from Athens there were many unhappy customers in the Santorini airport. The staff were fantastic and professional. Considering the bad mood of people they were as helpful as they could be. We flew them a few times during our trip and every time was a great experience. The flight attendants were great, the pilots very informative and flew a smooth flight every time. The meals and snacks provided were a good surprise. They made our time in Europe great. Thank you Aegean Airlines for a great anniversary trip.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteSantorini to ZRH via ATH
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"thank you for a pleasant journey"

(United Kingdom)

Excellent service from take off to landing on Aegean Airlines flight from Athens to Manchester. Cabin crew are immaculate, efficient and professional. Aircraft was clean and comfortable, take off and landing exceptionally smooth. Looking forward to flying with Aegean airlines again soon. Thank you for a pleasant journey.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteAthens to Manchester
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
7/10

"service on board was good with a light meal served"

(Germany)

Checked in using the online service but still had to queue as the dedicated bag drop line was checking people in as well. Aegean Airlines flight left on time, service on board was good with a light meal served. Staff friendly and efficient. Aegean seems to value their priority passengers as their luggage comes out first and everyone else had to wait a full 10 minutes for theirs to appear, the first part I understand and accept but the latter has me stumped.
AircraftA320
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteMunich to Rhodes
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
6/10

"plane was clean and well maintained"

(Germany)

Aegean Airlines flight from Rhodes to Munich via Thessaloniki. Same issues as last check in with no dedicated bag drop forcing people to queue. Flight on first leg good with light snack offered. Second leg was a different story. Overhead bins full so was only able to fit the duty free in to the overhead bin. Cabin crew decided to make room for someone else so meant that I now had my bag under the seat and the duty free (first time this has ever happened in over 30 years of flying). I asked for them to find space for at least one item as several people had brought multiple bags on board, which they said they would do after take off, this was promptly forgotten. Reminded them when they served dinner but again no one came back which was a bit annoying given the time spent in transit. Flight left late but made up time. Meal served was good plane was clean and well maintained.
AircraftA320
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteRhodes to Munich via Thessaloniki
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes