Adria Airways

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 88 reviews
6/10
3 star Skytrax Rating
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2/10

"fleet is tired and outdated"

(Australia)

Verified Review | Munich to Ljubljana. Adria Airways as the national carrier pretty much holds a monopoly in this market and even those few carriers who had flown limited scheduled routes into the Slovenian capital, Air France and Swiss, have regretfully withdrawn their services. I have spent a lifetime of flying and the Adria product, I am sorry to say, is grossly inadequate. There is nothing appealing about Adria's offering and what incentive do they have to lift their standard when there is no competition to stimulate improvement? The entire fleet is tired and outdated. The business class product is non existent, staff are at best disinterested, leaning towards unfriendly. And what's with those announcements? They are completely impossible to understand, not just in English and German but also in Slovenian. If not having flown as often as I have to know what the announcements are about, there is no hope in hell that a normal person can understand the dribble that comes over the PA. Guess how many uninformed passengers does that make for? If one is not fluent in a language, and heavily accented, then one must slow down so others can hopefully understand you. But what's their excuse of not pronouncing Slovenian correctly. Everything is executed at such a speed so they can place a tick against that task, yet no care is invested to make sure the task is executed effectively. ! Pick up your game or your end will come one day when monopoly is broken (look around the world to learn from other such stories). I have found a solution to avoid flying Adria Airways where possible - Turkish Airlines presence is now pretty strong in LJU and I can't fault their service. Whenever flying into LJU from a geographical destination where IST is a logical place to transit, TK is my carrier of choice.
AircraftCRJ-900
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMUC to LJU
Date FlownOctober 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
3/10

"underwhelming and unimpressive"

(Netherlands)

Verified Review | Ljubljana to Amsterdam. First experience with Adria Airways was underwhelming and unimpressive. Flight sat on tarmac fully boarded for 20 minutes without explanation; causing 20 minute delay on arrival without comment from crew and despite many passengers with tight connections in AMS. Crew was the least personal I've experienced in my 30+ flights in 2016. The crew quickly passed through the cabin holding a large bottle of water but without offering it; everything else is buy-on-board at unappealing prices. Aging CRJ-900 showed its wear, limited on-air entertainment, but able to select bulkhead seat at check-in so legroom was good. Compared to inbound flight on Air France, Adria lacked any sort of the polished, personal touch that its in-flight magazine claims it wants to project. To LJU, however, the options are few and the schedules erratic, so Adria will often be the only rational choice for many sectors.
AircraftCRJ-900
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteLJU to AMS
Date FlownOctober 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
3/10

"very different experiences"

(Slovenia)

Verified Review | Ljubljana to Brussels. Two very different experiences. Flight from Ljubljana to Brussels nice and comfortable, CRJ900 cabin clean and pleasant. Very professional and nice cabin crew on JP376 flight on Aug 03. JP395 flight back on Aug 30 could not be more different. A319 cabin tired and uncomfortable, flight almost empty, cabin crew could not be more unprofessional, tired and not interested. A nightmare of a crew. The worst was a purser. I have never experienced such unmotivated flight attendant with totally not acceptable appearance. You can have a bad day, however even if it is your worst day ever, you should look professional enough for a flight purser. At the end of the day with buy on board service on JP flights the flight attendants make all the difference on board of the aircraft.
AircraftCRJ900 / A319
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteLJU to BRU
Date FlownAugust 2016
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
6/10

"staff were all pleasant enough"

(United Kingdom)

Booked this flight after many years using Easyjet, got the flight at a very reasonable price, actually cheaper than easyJet. Flight outbound and inbound were ok and although departing slightly late, we arrived pretty close to scheduled time, outbound landing in Ljubljana was a bit rough. The staff were all pleasant enough and served complementary water, a small selection of other food and drink were for sale but some advertised items were not available. Seating is now a bit cramped with even less leg room than Easyjet, I am just 6' and my kness were toching the seat in front and were crushed further by the person in front moving and the person behind digging their knees into my back as thay wer oviosly struggling for room too. Much more cramped than the previous time I flew Adria over 10 years ago.
AircraftA319
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteMAN to LJU
Date FlownSeptember 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
3/10

"Adria do not take criticism well"

(United Kingdom)

Verified Review | Gatwick to Ljubljana. Do not rely on Adria Airways to be communicative when anything goes wrong. My luggage went missing and nothing until they wanted to deliver it 10 days later. Adria do not take criticism well. I would say they are in denial most of the time. Their computer systems, like their staff, do not talk to each other. You have been warned!
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteLGW to LJU
Date FlownJuly 2016
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
10/10

"Clean and fresh aircraft "

(Estonia)

Verified Review | Tallinn to Stockholm with Adria Airways. Clean and fresh aircraft with Nordica livery. Pleasant boarding staff, clear announcements from FAs and cockpit informative. An innovative approach to meal service - selection of "make your own sandwich" - very fresh for 5.50 euros. Coffee, tea and water complimentary. Flight slightly delayed because of technical overhaul.
AircraftCanadair 700
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteTLL to ARN
Date FlownJuly 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"the airline did its job"

(United States)

Flew roundtrip on this short route from Zurich to Ljubljana with Adria Airways. On-time departure and arrival both times. No turbulence. Splendid views of the Alps. Both times, at both locations, bus trip to aircraft located off-gate. Flight announcements in Slovenian and passable English. A small glass of water served. Everything else - from cola to candy to croissant - available for purchase. Was able to select my seat in advance. Luggage left at staircase was available for retrieval at bottom of stairs on arrival. Ticket and gate agents very polite and spoke excellent English. The airline did its job. It got me to my destination on time. It is an impressive and efficient small airline that made the journey very pleasant.
AircraftCRJ 900
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteZRH to LJU
Date FlownJuly 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"nice and professional service"

(Slovenia)

Verified Review | Two short flights with Adria Airways (Ljubljana - Zurich and Munich -Ljubljana), both on time, aircrafts new, cabin bright and clean. Nice and professional service on both flights. On the morning flight out of Ljubljana I did not take any free newspapers and just said that I will sleep. The chief flight attendant before take off brought me a pillow for a more comfortable sleeps. Nice touch.
AircraftCRJ900
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteLJU to ZRH
Date FlownJuly 2016
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
6/10

"cabin staff rather absent"

(Poland)

Lodz to Paris CDG and Munich to Lodz with Adria Airways. Decent service for short hops, like those I took. Small and cramped cabin in a clean CRJ700. The flight LCJ-CDG was nearly empty, so I felt like being in a private jet. MUC-LCJ with 65% load factor. Check-in via internet with an option to select seats without any problem, both flights on time. Cabin staff rather absent, just served a glass of water for free. Although we were informed about possibility to connect to on-board wi-fi, I couldn't manage to do that. If you do not expect a 5-star service, Adria should be a good option for quick and not too expensive flight.
AircraftCRJ700
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteLCJ to CDG
Date FlownJuly 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
3/10

"never flying them again"

(United States)

Adria Airways flight from Pristina to Munich was smooth, return flight was terrible. Get notified flight is delayed (can see it on tarmac). Told there is a technical issue and we will fly to Ljubljana, Slovenia for a connecting flight. Reality, the flight was half full and we were forced onto another Adria flight so they could save a buck. Our recompense, a free meal at airport. Never flying with them again. When Lufthansa reps tell you this always happens it should be a sign.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMUC to PRN
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no