Delta Air Lines

✅ Verified Review | Roanoke to Cancun via Atlanta with Delta. Been stuck in Atlanta since 5pm yesterday and to top it off was stuck in Roanoke from 7am till almost 4pm the same day. No fuel for the plane for the 7am flight which made us miss getting to ATL. Put on a flight that finally got cancelled due to no co pilot, then spent 6.5 hours waiting to speak to someone in line at the service desk to get a flight which now at 12:23pm is delayed because once again no flight crew. Delta has cost me 2 days of vacation time at work and I have lost almost 2 days of time at the resort that's paid for on advance and not refundable. No one from Delta cares and keeps blaming the weather, however Delta didn't have fuel for my first plane and have now twice have had no crew for a plane that is ready. They don't even care I slept in a terminal because there were no hotel rooms available. I doubt I will ever fly Delta again because no one seems to care about how they have inconvenienced me and my wife - other airlines made the trip out of here why can't they?

✅ Verified Review | Columbus to Daytona Beach via Atlanta. Delta is the poorest run airline. Delays, cancellations and no updates! App stops working and looses flight data. Try to go to the counter to get assistance and after several interruptions I finally get a ticket to Orlando. Terrible experience overall, may not fly Delta again!

✅ Verified Review | Flew Indianapolis to Salt Lake City via Atlanta. Got the ticket at the airport because Frontier cancelled the original flight unexpectedly. First time flying US domestic with Delta Air Lines. Although the service was not as good as the International service with Delta, it was similar to other US airlines. Complementary drinks and snacks such as pretzels and peanuts are provided throughout the trip. The domestic inflight entertainment system is the same as the international IFE. However, headphones are not complementary unlike international routes which is not a big problem if you bring your own. Overall, Delta is a good airline for your travel needs.

✅ Verified Review | Flew from Amsterdam to Detroit. Oh Delta what has happened to your economy comfort plus product. It used to be worth the upgrade. Now I'm not so sure. Inedible food, I defy anyone to guess what we were offered, pic attached. Reduced beverage trolley service. You used to be treated a bit better, not now. Increased cost reduced service. Trip only saved by decent aircraft and inflight back seat entertainment system.

✅ Verified Review | Due to fly from Orlando to LaGuardia. Terrible. Got to the airport 2 hrs in advance. As soon as I get there the flight has been delayed from 8.15am to 9.15am. I wait an hour and the flight attendant comes out and says "remember everyone the flight is not departing at 9.15am!" It's will be departing when the maintainence is done, which will be around 10.30am. We are not departing at 10.30am. Now I'm stuck here with no complimentary snacks or drinks for this over 2 hr wait.

✅ Verified Review | Seattle to Phoenix. As a first time Delta flyer, I was nervous because of bad reviews I've seen. But in reality, the airline was great. From the gate person to the customer service, all was excellent. The only bad thing was that I got off with sore knees because economy is not very accommodating for anyone above 5 foot 6. So if you're above average height, you may want to save up for First Class for that extra leg room. But otherwise, Delta was great!

✅ Verified Review | Grand Forks to Baltimore Washington via Minneapolis. The flight attendants were good, the luggage handlers were bad. I could see them from my 13A seat. They threw people's into the luggage vehicles with no care. My bag which I bought and used just for that trip now looks like it's 15 years old. Not good for such a massive airline. Feeling disappointed.

❎ Unverified | Cancun to San Francisco via Los Angeles. I have never been on a more frustrating flight. First, our flight was delayed an hour and a half (from 6pm to 7:30pm). Then, another hour and a half delay (7:30 to 9pm) Then after we finally boarded the plane and they made sure we were buckled in and ready to go, they let us know that another flight with higher priority took our slot at SFO and our flight was cancelled. I called customer service immediately and they let me know, they booked us on a flight at 8am the next morning! Keep in mind we were catching a connecting flight so we would've had to get hotel rooms for a family of 8 due to their mistake. I was then told my only other option was an extremely reduced per ticket refund because I had already flown most of the way. I dont know about others, but I dont like booking flights for "most of the way there". I took their refund and my family and I rented a car from LAX to SFO. Customer service over the phone was shoddy to say the least and the people at the gate were completely useless! They were dismissive and rude at the gate. I will never again fly this airline.

✅ Verified Review | I just want to make it known for anyone debating airlines that JetBlue and Southwest are far superior arilines. They allow two carry-ons for those who don't want to wait for an added 40 minutes at the carrousel for a small luggage bag. They won't make you check your small bag on a half empty flight like Delta. I've sadly consistently had poor service, lots of attitude, and the rules they have are nonsensical. This will be the fourth time I've flown Delta and it will be the fourth time there's been a problem. Never again.

✅ Verified Review | Minneapolis to Seattle. From 5 star to zero in moments. That first statement speaks to my recent Delta Air Lines experience. It started with one of the best flights on Delta Air Lines where I flew from cancun to Minneapolis. The captains of the plane struck up conversation before boarding and were very friendly. When we boarded the flight attendants asked our names, where we were from and treated us like gold. But, then we got to Minneapolis. We asked politely if there were any upgrades available and the gate agent answered the most condescending "you do that when you book. Who told you that you could come here and ask me for this?!" I was stunned. Not just stunned frankly insulted and angered. Paying customers should never be treated with such contempt and outright disgust. Delta who claims to put there customers first in this instance treated us like mere nuisances. This will definitely impact my decision whether or not to fly Delta in the future. To make matters worse I saw the same gate agent treating other customers with attitude, contempt and disgust.