Air France

Flew AF from CDG to Havana 3 weeks ago. Flew Economy but bagged the two seat row at the rear of the 777. That allowed us to walk about without disturbing fellow passengers. Good leg room. Comfortable seating. Food good with additional snacks en route. Plenty of wine soft drinks and beer. Great crew and adequate entertainment. Departed CDG a little late but made up time to land Havana more or less on time. Return journey not so good. aircraft booked solid. Had no choice of seat. Food not very good due to supposed catering issue in Havana and departed 3 hours late. That decided it for us next time upgrade to business even if we have to pay more.

DUB-CDG-ABV. I flew AF 3 times on this route in 2013 and have to say there's been a tremendous improvement with on board food in Economy compared to their competitors. Also the flight attendants were courteous and actually smiled which was great especially in comparison to the "smile less" Lufthansa flight attendants. The inflight entertainment selection was ok. However the coach transfers is a pain really but other than that AF is cool on this route and equally offers good fare prices to same. Its AF for now and the foreseeable future.

BCN-ORY one-way to catch a QR flight at CDG. Obviously a very bad flight once again due to a very bad crew. But still nothing you can compare with rude disorganized and idiot ground staff at ORY. Bus shuttle to CDG was to pay despite of integrated flight ticket. EUR 21 for 20 km. What a crockery. Delayed 20 minutes chaotic driving style driver was screaming me like a jail keeper as I complained about it. Never again.

ATH-CDG-LAX. ATH-CDG: Slept through this flight other than a quick breakfast which tasted alright no other comments on this flight. CDG-LAX: Airbus A380 (AF66). We flew near the rear of the aircraft which was quite empty to the surprise of my group as well as the flight attendants. After seeing this I went to move seats but was reprimanded by the flight attendants to sit down even though the seat belt sign had not yet been illuminated! After taking my seat it was clear the seats were much wider than those I had been on before measuring at about 19.0" wide. The food that was served was fantastic starting with a nice tortellini with squash and ending with an ice cream sandwich. There was a second meal served at a later point which also tasted nice. Between meals I used the IFE which had a great selection but was unresponsive at times and seemed to take a long time to load. Some of my friends had issues in terms of functionality as well. Arrival was very uneventful with the lengthy lines in customs to deal with. Overall I really enjoy Air France and hope to fly them again.

Paris CDG to Seoul ICN with a Boeing 777-300er. I was very disappointed by the poor quality of the seat. They were from the old generation with a very small individual screen. The seat was very hard with a lack of legroom. The meal was good but could have been improved. The crew were nice. Regarding the inflight entertainment - good choice of movies but very poor choice of music.

HAV-CDG-OSL. A full 777-300 with much dreaded 3-4-3 seating. Was lucky and got a window-seat all the way in the back in a double-seat. Still not very comfortable. Seat-pitch is not 32" as AF says. Seat is hard recline of the kind where seat slides forward as you use recline button. IFE very good and easy to use. As always: You see the (always polite) crew the first 1.5 hour of the flight and then again the very last hour. Be it day or night flight. For the first time with AF I saw the cabin-crew serving water from bottles between meals. Hot meal is fine the so called breakfast a joke for us who do not rely entirely on sugar. I have now learned how to go from terminal 2F/E to 2G with the "on-tarmac shuttle-bus" and it makes the connection very fast and easy. Recommend AF? Only if price is low. Prefer sister airline in the AirFrance/KLM group but they are usually slightly more expensive from Norway.

ZRH-CDG Airbus A318. Very chaotic Boarding and unpleasant bus ride to the aircraft. Over 25 minutes delayed towards scheduled arrival on a 1 hour flight without any information or apologies whatsoever. Coffee with small bakery snack OK. flight attendants professional and friendly. Had an exit row without paying any additional fees - good seat (10F). Overall OK but prefer flying with airlines where you do not have to use buses to board.

SFO to CDG return. I booked 2 business class tickets 6 months in advance for cost saving. The equipment was changed on the return flight and I was notified of seat changes which required a call. 1 month before the flight they cancelled the return flight and rebooked on a different day without notification although they had email text phone information. I discovered this accidentally 3 weeks before the flight and contacted Air France and spent 1.5 hours on the phone making new arrangements with a choice of my money back or a flight on a different day. The flight at this time had almost doubled so I stayed an additional day with additional costs. When I contacted Air France their complaint process is difficult and eventually unproductive. I fly only once a year international but was disappointed by this airline.

I recently travelled Heathrow to Bogota changing at Charles de Gaulle. I have travelled long-haul a lot in the last few years to Australia and I would like to say I was extremely impressed by the quality of the flight attendants on Air France. They could not have been more courteous helpful and considerate. The meals were a pleasant surprise too better than I have experienced on other long haul flights.

AMS to Rio and back from Buenos Aires both through CDG. Have had difficulties pre-selecting a seat or checking-in online. Just like the time before or the time before that. CDG-Rio leg on upper deck of 747 in AF seatplus (ordinarily payable but free for FB elite which is my case). Check-in agent in AMS wasn't able to put me on those seats. At CDG a very friendly and helpful agent did. Cabin half empty seats quite good for economy and service friendly and professional despite the late departure hour. BUE to CDG on 777. Seats cramped and seat configuration defies logic. Seats are so arranged that for window passengers there is nothing but the window itself to lean against and try to sleep. Easily one of the worst long haul economy propositions I've come across. Departure on time and early arrival. Food inedible.