Aegean Airlines

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 773 reviews
7/10
4 star Skytrax Rating
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7/10

Aegean Airlines customer review

(Germany)

TXL-ATH-CHQ (Chania Crete) and return in March 2014. New slim line seats with hard seatback and short cushion that doesn't properly support thighs so you are forced to sit in a very unnatural and cramped position. The further back on the plane the smaller legroom gets i.e. new seats + seat in the back = nightmare while older seats in front of the cabin are very comfortable. Apart from that pleasant flights with good service hot pasta meal on TXL-ATH small though but at least one of the few remaining airlines to serve warm meals on intra- european flights. Even on the short ATH-CHQ hop they serve drinks and a cake. As they charge extra fees for every checked bag people carrying incredible amounts of luggage into the cabin making boarding a bit chaotic. Cabin baggage restrictions should be enforced.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Aegean Airlines customer review

(United Kingdom)

Heathrow to Thessaloniki via Athens. Stress free check in at the new Terminal Two at Heathrow. Comfortable flight with adequate inflight hospitality with very friendly crew on all flights. Baggage checked through to our final destination and seamless transfer of flights in Athens. Clean and new Airbus A321/320 on all flights. Excellent experience would definitely fly them again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
7/10

Aegean Airlines customer review

(Israel)

TLV-SKG with stop in LAR (Laranca) SKG-TLV with stop in ATH 17/3 TLV-LAR leg Airbus 320-200 with excellent leg room no refreshments no entertainment (short flight) on time very efficient crew. 17/3 LAR-SKG on time Airbus 320-200 small leg room hard seats not comfortable very poor meal. 19/3 SGK-ATH on time Airbus 320-200 small leg room hard seats not comfortable no entertainment (short flight). 19/3 ATH-TLV. Small delay Airbus 320 with excellent leg room very poor meal efficient crew. Clean aircraft's on all flights.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

Aegean Airlines customer review

(Switzerland)

I flew 2 times this month from Zurich to Athens and back and I must say that I'm really glad this airline has included Switzerland to its destinations. I always left and arrived on time the crew was very friendly and professional and I found the inflight magazine interesting to read. Aegean definitely is one of my favourite airlines.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
3/10

Aegean Airlines customer review

(Greece)

Athens to Abu Dhabi Business. Business class is a waste of money. There is the middle seat which is not available thus giving more room to the other 2 side passengers. No comfort seats no video system no amenities no nothing. Food was just ok stuff was kind and helpful. My advice: Beware of Aegean flights out of Europe as these are just seasonal. If they find that they have many empty seats left they will cancel the flight. I should fly Etihad economy. Its cheaper than Aegean business more reliable and has the same amenities except food.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
3/10

Aegean Airlines customer review

(Greece)

I booked to Abu Dhabi Business. One month before departure they informed me that my returned flight was canceled because Aegean had canceled all Abu Dhabi flights after November. I asked for a replacement ticket with their partner Etihad but they told me they can't do that. So they gave me some money back and made me buy another return ticket for 300 euros. The business class has little to do with business class. Apart from the food it looks like economy class. The only difference is that there is a reclined table at the middle seat shared by the two side passengers. No personal entertainment system either just newspapers. I have noticed that many routes are operated by Aegean only seasonally so beware they may cancel your flight anytime if they see that they have not many reservations. Overall definitely a budget airline nothing more.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
no
8/10

Aegean Airlines customer review

(Malaysia)

I flew to Heraklion and Aantorini from Athens in February. Seats are fine with decent leg room unfortunately there's no proper inflight entertainment on the flight. The service carried out by the cabin crew are professional and efficient. My return flight from Heraklion was delayed due to some technical difficulties. But we still managed to arrive in Athens on time. My flight to Santorini was short so they couldn't really carry out the full service but they still manage to give us cookies and fresheners. I would definitely take Aegean again on my next journey to Greece.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Aegean Airlines customer review

(Cyprus)

Traveled on February 20th from Athens to Larnaca on Flight A3-908. I must say that the professionalism of the cabin crew was excellent. Although the flight was very short the cabin crew were smiling warm hearted to everyone and even at a time when they had to deal with a passenger that was demanding for more and more alcohol the cabin crew dealt with it with professionalism defusing the situation without embarrassing the passenger. I would definitely choose Aegean again for my trips.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Aegean Airlines customer review

(United Kingdom)

LHR-ATH-CHQ Return 13th February 2015 - 21st February 2015. I got the 22.15 flight from Heathrow to Athens on the 13th and then the 09.15 flight to Chania on the 14th. At Heathrow the flight was over-subscribed so they were offering people a large sum of money a night in a hotel and the flight the following day - I wish they would have asked me! Then they were asking people to (voluntarily) check their hand luggage into the hold - so I offered because of the long wait I had at ATH! The flight was smooth the hot meal was served early on into the flight and we landed slightly early. The only criticisms I have is that the seats are a little hard and the cabin was stiflingly hot and very bright! Great to have a free meal though. On arrival at Athens at 03.40 I collected my hand luggage and checked into an airport lounge before my flight to Chania - which was well worth the £20! Flight to Chania was a bit poorly organised but landed on time. Return flights were also very good and a mercifully shorter stop over in Athens!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Aegean Airlines customer review

(Germany)

FRA-SKG Business class. Seat was standard European Business class seat (same as Economy class and middle seat was blocked). 3 course menu with Greek wines. They have standard coffee cappuccino espresso also. I was eating 70min of the 150 min flight! They have a only business class passengers bus between parking spots and the terminal.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes