1time Airline

Not Verified | The airline delayed my baggage for 6 days of my 10 day trip. Their customer service is inefficient at best and incompetent at worst. Moreover, they are uncivilized and refuse to acknowledge the rules on lost baggage pursuant to the Montreal Convention. As if not having my clothing and other personal effects for nearly 1 week was bad enough, the claims process is far worse. They will challenge everything - every single cent they can get away with. Beware: You fly with Air France, you're taking tremendous risks on having lost or delayed baggage and a protracted fight on your claim. They take 3 weeks to even begin the claim and then they challenge everything they can see in their site including receipts where you paid by credit card. How crazy is that!

JNB-CPT-JNB. A refreshing experience for travel on a low cost carrier. Speedy and helpful check-in fantastic on board service and on-time departure and arrival.

JNB - Zanzibar an out-dated MD87 clean but worn out seats. It was a 3.5hr flight and the only entertainment was the inflight magazine. Food was purchase-on-board. They were inexpensive had filling cold-breakfast at the price of R50 or USD7. Service was very good. However considering it was a low-cost airline it wasn't cheap. I paid USD 390 for one-way but it was the only airline flying between JNB and ZNZ non-stop. Having less competition means higher fare.

1 time was on time. The aircraft are a little old and noisy but no more than other MD-80s. (Many airlines still use this type of aircraft) The crew are friendly and efficient and they have a good on-board sales menu onboard although they didn't have some of the items listed available. might be due to the flight only being 1 hour. Very happy with 1 time.

JNB-LVI return. Very surprising for a low cost airline. Ground crew friendly and efficient with quick check in both ways. Onboard product is good - comfortable seat and good meal selection on menu. Crew could have been friendlier though - they seemed a little too focussed on just getting their job done. MD87 aircraft is very old outdated and terribly noisy! I got a window seat that offered me a full view of the aircraft engine and nothing else on both flights.

Johannesburg-Durban. Flight was in a MD-80 series aircraft. As a LCC airline there wasn't a lot I expected. Seats are comfortable in a 2-3 configuration. Flight left and arrived on time. No frills but importantly no problems.

East London to JNB. Online booking was simple and clear. The flight was on time aircraft clean and comfortable service good. Ryanair should sit up and take notice on how a low cost airline can still treat its passengers well!

JNB-PLZ return. MD87 / MD82 with great legroom & high degree of seat comfort for a domestic 'low- cost' service. Efficient service from internet booking in the UK through to check-in and the flights themselves. First time I've even been tempted to buy in-flight snacks for both quality & price! Friendly staff & punctual to the minute. Would certainly recommend and will fly 1-Time again when back in SA.

MD-80 aircraft are quiet and clean. Staff friendly and in-flight food and drink is fresh and inexpensive. Their prices are all-inclusive unlike SAA and Kulula and generally the cheapest. An honest no-nonsense carrier with good service and airfares. Easy to book online.