Airline and Airport Customer Reviews

TRIP VERIFIED highlights reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Lufthansa1723 Reviews

    ✅ Trip Verified | Worst USA-Europe flight ever. Low quality food, no choice other than super-spicy spaghetti, which my son did not want to eat. Crew exceptionally rude. Most importantly: we received no prior advice on whether a Covid test… Read more
  • 1/10

    Jetblue Airways898 Reviews

    ✅ Trip Verified | One of the worst customer services I had ever seen. The whole team needs to be trained, they are very rude. I am writing the review from the airplane with Jetblue right now, I was not… Read more
  • 4/10

    Lufthansa1723 Reviews

    ✅ Trip Verified | Where is the difference between Lufthansa and no-frills carriers nowadays? Lufthansa: Old and frustrated cabin crew, horrible hard seats on European flights, no more complimentary food and drinks - they now even reduced the size of… Read more

Latest Seat Reviews

  • 7/10

    American Airlines104 Reviews

    ✅ Trip Verified | The seats are confusing. They do not match the outside row. 22 window seats match to 21 center row. Several people sat in the wrong seat — me too. Also center row seats E & G… Read more
  • 7/10

    Pegasus Airlines3 Reviews

    ✅ Trip Verified | Seat 9F - I am not a big fan of fake leather seats in hot climates. Luckily I don't wear shorts when I fly - pity those that do. Otherwise, the seat was clean, the tilt… Read more
  • 1/10

    American Airlines104 Reviews

    Not Verified | Literally the smallest width seats possible. Sitting in the seat and the arm rest can't even go fully down. I'm 6'2", 220lbs. The oppression next to me weighs more and has an even wider hip span. We… Read more

Latest Lounge Reviews

  • 10/10

    Qatar Airways161 Reviews

    ✅ Trip Verified | Spacious, quiet, peaceful place that allows for good distribution of space between other lounge users. Good range of facilities. Very polite, helpful and friendly staff. Good range of food and beverage. Read more
  • 1/10

    Kenya Airways12 Reviews

    ✅ Trip Verified | The lounge consisted of a few chairs and tables and a food counter. The only drinks available apart from tea or coffee were cartons of warm orange juice. There was also a half-empty bowl of crisps… Read more
  • 6/10

    Aeromexico18 Reviews

    ✅ Trip Verified | The lounge has been redesigned to meet new distancing guidelines. Noise level is adequate. Free of charge are drinks and only salty or sweet. Everything else is charged and by no means a nominal fee. I… Read more

Latest Airport Reviews

  • 1/10

    Milan Bergamo Airport35 Reviews

    ✅ Trip Verified | My father is right now stuck at Milan airport at the Ryanair counter as nobody helped him to get on the airplane to Manchester this afternoon. He is older and has both heart and lung disease… Read more
  • 1/10

    Moscow Sheremetyevo Airport140 Reviews

    Not Verified | Wait at Check-in lines are way too long - had to wait almost 2 hours. Personnel’s are too slow and rude and not enough staff at the airport. If you are exchanging/buying tickets or paying extra for… Read more
  • 10/10

    Bradley Airport3 Reviews

    ✅ Trip Verified | Easy to park, easy to whiz through security, super friendly, clean, good services. I got there a bit late for check in and people let me skip the line! So nice. Security was extra careful to… Read more


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