Airline and Airport Customer Reviews

TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    ITA Airways180 Reviews

    ✅ Trip Verified | When dropping off the suitcase at Heathrow, I was told that I also had to check in our two hand luggage trolleys (which are within the dimensions allowed by ITA, as stated on their website) because… Read more
  • 1/10

    Finnair904 Reviews

    ✅ Trip Verified | We had requested a premium economy upgrade for our flight and asked Finnair to either upgrade both of us or neither as we're traveling together. They upgraded me only so I had to contact their somewhat… Read more
  • 1/10

    Oman Air480 Reviews

    ✅ Trip Verified | Oman Air decided in January to stop flying from Male as of April 1. We were booked on return flights on April 6, at no stage did Oman Air attempt to contact us about the cancellation… Read more

Latest Seat Reviews

  • 2/10

    Air France114 Reviews

    ✅ Trip Verified | For long haul flights the seats in economy are unacceptable, especially by paying extra for the 22A. Read more
  • 5/10

    Turkish Airlines39 Reviews

    ✅ Trip Verified | On long haul flight Istanbul-Jakarta (and back) seats were quite narrow. I saw seat features map with 3x3x3 layout in the last aircraft compartment, in reality the middle section has four seats, so 3x4x3. Pitch is… Read more
  • 2/10

    American Airlines110 Reviews

    Not Verified | The seats are very narrow and big guy next to me extended several inches beyond. Most uncomfortable ride ever. the seats were redesigned recently to cram passengers. Love AA but now looking for more comfortable airline for… Read more

Latest Lounge Reviews

  • 3/10

    Malaysia Airlines128 Reviews

    ✅ Trip Verified | Not a great Experience! 1st ever visit - maybe the last! Food was abysmal. Beef was chewy in Hot Dish and Chicken was tough and cold in the Curry with Potato. Young Children running around everywhere… Read more
  • 6/10

    British Airways421 Reviews

    ✅ Trip Verified | The lounge is clean but the seats are worn, and there is not enough space to accommodate all the passengers travelling in Club and those with silver and having access to the lounge. Nothing wrong, decent… Read more
  • 7/10

    United Airlines222 Reviews

    ✅ Trip Verified | Visited the Polaris Lounge at Terminal C, Newark before flight back to London. It is bright, modern, clean and offers a lot of seating options - it was quiet in this early morning period. The food… Read more

Latest Airport Reviews

  • 3/10

    Cape Town Airport63 Reviews

    ✅ Trip Verified | Firstly the sky bridge was late arriving at the plane. Why? There was only one international flight arriving, is it too much to ask that the bridge arrives on time. Secondly, the e gates were not… Read more
  • 1/10

    Antalya Airport71 Reviews

    ✅ Trip Verified | I never experienced an so awful airport . No Seating, no WiFi, probably the highest prices I have seen at an airport. It seems this airport can’t handle the Passengers and it’s way to small. Read more
  • 1/10

    Dortmund Airport17 Reviews

    ✅ Trip Verified | I am writing to express my extreme dissatisfaction with the security procedures and staff conduct during my recent departure from Dortmund Airport on 13 Jan 2024. My experience was marred by inefficiency, rudeness, which left me… Read more

THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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