Airline and Airport Customer Reviews

TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Corendon Airlines41 Reviews

    ✅ Trip Verified | Flight cancelled 2 hours after planned take off. No replacement flight, no hotel provided, no vouchers. No compensation or refund after 4 months of complaints. Non-existent customer service. Do not fly with this airline under any… Read more
  • 3/10

    Jeju Air21 Reviews

    ✅ Trip Verified | Very disappointing service, especially at its home base, ICN. Checked in online the day before departure and still arrived at the airport 2+ hours before departure (which would be before 6am), and found out that there… Read more
  • 7/10

    Qatar Airways2111 Reviews

    ✅ Trip Verified | The flight operations and service on board were very good and we were overall happy with that. The food was great and the flight crew very polite and friendly. The transit in Doha was generally ok,… Read more

Latest Seat Reviews

  • 4/10

    Swiss Intl Air Lines55 Reviews

    ✅ Trip Verified | On both my Boeing 777 and Airbus Swiss Air flights, the seats in front of me reclined so far the entertainment screen was inches from my face. It was extremely claustrophobic and uncomfortable. I've flown on… Read more
  • 1/10

    Flair Airlines3 Reviews

    ✅ Trip Verified | Never again. The seats are incredibly close together. In case of an emergency, I doubt many people could get out in an efficient manner. There are seats with more leg room but you have to pay… Read more
  • 1/10

    Allegiant Air9 Reviews

    ✅ Trip Verified | Normally with Allegiant we pay the upcharge for the extra legroom seats, but due to a recent Covid exposure we had to modify our travel dates and there were no extra legroom seats available. So we… Read more

Latest Lounge Reviews

  • 1/10

    Swiss Intl Air Lines97 Reviews

    ✅ Trip Verified | Return visit to this appalling "Business" lounge. Dirty, filthy carpets, chairs with armrests actually blackened with dirt, dirty seats. How on earth have you allowed your business lounge to be in such a disgraceful way. Dreadful… Read more
  • 10/10

    British Airways408 Reviews

    ✅ Trip Verified | Others have reviewed this quite harshly. Our experience could not have been better. In fact this is one of the best lounges we have visited and we have been to many other business lounges. Its nearly… Read more
  • 1/10

    Thai Airways127 Reviews

    ✅ Trip Verified | We had a Thai Airways flight operated by Thai smile. The lounge staff do not recognize Star Alliance gold membership in this case. Also, their machines could not read my priority pass card. So they just… Read more

Latest Airport Reviews

  • 1/10

    New York JFK Airport529 Reviews

    ✅ Trip Verified | Terrible airport/Disappointing airport I arrived on 25 November on a Friday which was the thanksgiving weekend. Common sense will let management know there will be a lot of travelers but as I landed at 5:10am and… Read more
  • 1/10

    Santiago De Chile Airport40 Reviews

    Not Verified | Why is there no pharmacy in this airport? I have come from a long flight from Australia and during the flight I started feeling bad, the tipics flue symptoms, you can imagine been on a plane for… Read more
  • 8/10

    Phoenix Sky Harbor Airport112 Reviews

    ✅ Trip Verified | Why there is no a nap/chapel/compassion room in terminal 3? There should be also a multi faith room, why there is no one? Also family restrooms are not clean enough. Read more

COVID-19 SAFETY RATINGS

The world’s COVID-19 Safety Accreditation for the airline and airport industry, based on detailed analysis of the hygiene and safety protocols introduced during the coronavirus pandemic.

Latest Ratings