Airline and Airport Customer Reviews

TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

Select tab to view latest reviews

Latest Airline Reviews

  • 1/10

    KLM Royal Dutch Airlines1341 Reviews

    Not Verified | First flight canceled. Got rebooked and arrived several hours later than planned. Return flight canceled. Rebooked to a flight the upcoming day. This flight just got canceled too. Don’t know when I’ll return home. Changing the airline… Read more
  • 1/10

    Vistara168 Reviews

    ✅ Trip Verified | Had a bad pre-flight experience with the airline, I had accidentally booked 15 kgs of extra Luggage instead of 10 KG. I contacted Vistara customer care to reduce my extra Luggage to 10 KG and refund… Read more
  • 1/10

    TAP Portugal1240 Reviews

    ✅ Trip Verified | I will never travel with TAP Air Portugal ever again. Nothing to do with the canceled flight & the delay, but everything to do with the response from the airline, the lies at the airport to… Read more

Latest Seat Reviews

  • 10/10

    EVA Air37 Reviews

    ✅ Trip Verified | This was my tenth time flying on EVA air royal laurel class between Taiwan and US. The seat was really comfortable and provided a decent space for me to rest. The meal was fantastic too. And… Read more
  • 4/10

    Sunwing Airlines9 Reviews

    ✅ Trip Verified | Other than the fact that there is almost no leg room and seat recline is minimum, my biggest complaint is the seat itself. Specifically, the seat cushion, which was beyond uncomfortable. The seat cushion had been… Read more
  • 1/10

    SAS Scandinavian14 Reviews

    ✅ Trip Verified | Unbelievably disappointed. So long as this seat design exists I will never travel with SAS again. I buy premium economy seats when I travel with family. I’ve flown on dozens of different airlines all over the… Read more

Latest Lounge Reviews

  • 3/10

    Singapore Airlines124 Reviews

    ✅ Trip Verified | My first visit to SIA's new 1st class lounge (which in fact is a lounge for Solitaire PPS members only, because first class-passengers may use the 'Private Room') was disappointing. Located in a dark, not well… Read more
  • 7/10

    Priority Pass64 Reviews

    ✅ Trip Verified | The Club at CLT is a welcome addition to this airport for those who are not AA's Admiral Club members. I was pleasantly surprised with this small Priority Pass lounge. The staff is very friendly. Unlike… Read more
  • 1/10

    SAS Scandinavian59 Reviews

    ✅ Trip Verified | The lounge was so full we could not get in. People sitting everywhere. Unfortunately, lost gold so my J class ticket did not allow me to enter the LH lounge. Bad business class value Read more

Latest Airport Reviews

  • 1/10

    Amsterdam Schiphol Airport535 Reviews

    ✅ Trip Verified | The worst experience ever, will avoid in the future as far as possible. Baggage drop off opened too late and I missed because of that my flight. Was standing in different queues for 8 hours. No… Read more
  • 1/10

    Bologna Marconi Airport55 Reviews

    Not Verified | The worst airport ever! Unable to process planes on time! Arrived here from different airport and luggage area was literally stocked up with luggages and noone there so you can just go, grab which ever luggage you… Read more
  • 4/10

    Antalya Airport53 Reviews

    Not Verified | We visited the airport with our family in June and July (Terminal 2). Actually, this airport is quite fine (compared to some airports). It was a nice little airport, not very dirty. WCs were okay, not that… Read more


The world’s COVID-19 Safety Accreditation for the airline and airport industry, based on detailed analysis of the hygiene and safety protocols introduced during the coronavirus pandemic.

Latest Ratings