Airline and Airport Customer Reviews
✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.
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Latest Airline Reviews
- Not Verified | I was flying from Kona, HI to Phoenix, AZ on 3-27-24 Flight AA60. I arrived at the Kona airport 2 hrs prior to my flight and stood in a very long line at the ticketing counter where… Read more
Spirit Airlines5111 Reviews
Not Verified | We were delayed five times and our flight eventually got cancelled. Rather than making an announcement to all passengers what the options would be, two agents were available to talk to one customer at the time, basically… Read moreBamboo Airways42 Reviews
Not Verified | Avoid Bamboo Airways at all costs! They cancelled my flight in August and owe me over £400 in refunds. Despite chasing them weekly for seven months, they've failed to reimburse me. Terrible service and total disregard for… Read more
Latest Seat Reviews
Air France114 Reviews
✅ Trip Verified | For long haul flights the seats in economy are unacceptable, especially by paying extra for the 22A. Read moreTurkish Airlines39 Reviews
✅ Trip Verified | On long haul flight Istanbul-Jakarta (and back) seats were quite narrow. I saw seat features map with 3x3x3 layout in the last aircraft compartment, in reality the middle section has four seats, so 3x4x3. Pitch is… Read moreAmerican Airlines110 Reviews
Not Verified | The seats are very narrow and big guy next to me extended several inches beyond. Most uncomfortable ride ever. the seats were redesigned recently to cram passengers. Love AA but now looking for more comfortable airline for… Read more
Latest Lounge Reviews
Malaysia Airlines128 Reviews
✅ Trip Verified | Not a great Experience! 1st ever visit - maybe the last! Food was abysmal. Beef was chewy in Hot Dish and Chicken was tough and cold in the Curry with Potato. Young Children running around everywhere… Read moreBritish Airways421 Reviews
✅ Trip Verified | The lounge is clean but the seats are worn, and there is not enough space to accommodate all the passengers travelling in Club and those with silver and having access to the lounge. Nothing wrong, decent… Read moreUnited Airlines222 Reviews
✅ Trip Verified | Visited the Polaris Lounge at Terminal C, Newark before flight back to London. It is bright, modern, clean and offers a lot of seating options - it was quiet in this early morning period. The food… Read more
Latest Airport Reviews
Dortmund Airport17 Reviews
✅ Trip Verified | I am writing to express my extreme dissatisfaction with the security procedures and staff conduct during my recent departure from Dortmund Airport on 13 Jan 2024. My experience was marred by inefficiency, rudeness, which left me… Read moreParis CDG Airport760 Reviews
✅ Trip Verified | This airport is by far the worst airport I’ve ever been to. We had a 1.5 hr layover scheduled by Air France. It took approx 3 hrs to get through security. I spoke with the workers… Read moreFrankfurt Main Airport714 Reviews
Not Verified | Security is the worst I have ever experienced. Extremely slow, staff was horrible, despite the very expensive scanners and X-rays, every single person was patted down, having their private parts touched, although the machine did not even… Read more
THE WORLDS 5-STAR AIRLINES
The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.
Awards / Ratings
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World's Best Airline
Nominate the world's Best Airline in the 2024 awards survey
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The Best in Business Class
Qatar Airways wins the worlds best Business Class awards
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The Worlds Best Airport?
Vote for the world's Best Airports in the latest customer survey
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4-Stars in Lyon
Lyon-Saint Exupéry Airport gains 4-Star Airport Rating
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Tokyo Haneda achievement
Tokyo Haneda awarded the highest 5-Star Airport Rating for 9th year
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Rome gains 5-Stars
Rome Fiumicino Airport is awarded the highest 5-Star Airport Rating