Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    VietJet Air635 Reviews

    Not Verified | I booked three separate flights with this airline. One flight was cancelled by the airline and I am still waiting for compensation. The second was rescheduled by the airline who refused to cancel or refund my original… Read more
  • 1/10

    Air India1317 Reviews

    Not Verified | Absolutely pathetic. No working entertainment or even a working overhead light for a 9 hour flight! Only vodka or whiskey to drink. No diet coke. Cabin crew ok. The first and last time I ever use Air… Read more
  • 2/10

    Air Arabia165 Reviews

    ✅ Trip Verified | On Jan 7th 2024, I had a connecting flight through Istanbul, and upon reaching Bangalore airport, I was denied boarding for my Air Arabia flight from Bangalore to Sharjah then Sharjah to Istanbul because I did… Read more
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Latest Seat Reviews

  • 8/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | It was a full flight. Not much legroom. We sit in the 4 seats row for easy access to the toilets. I’d recommend to pay extra legroom near the exit door rows. Flight attendant were nice.… Read more
  • 6/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | The middle seat is very squishy. I’d recommend choosing an aisle seat and as upfront as possible. It’s worth to pay for extra legroom in the exit door rows. Read more
  • 3/10

    Aegean Airlines16 Reviews

    ✅ Trip Verified | The new A320neo feels worse than an old A320. The colours give however a nice touch. The seat pitch was awful and actually borderline for someone who’s over 185 cm. Food was simple and not great.… Read more
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Latest Lounge Reviews

  • 5/10

    Kenya Airways15 Reviews

    ✅ Trip Verified |   Although I am furious with Kenya Airways right now I will acknowledge that they are trying to improve their lounge service. There is a cook making eggs and omelettes as requested and their cappuccino is excellent.… Read more
  • 10/10

    Singapore Airlines130 Reviews

    ✅ Trip Verified | Visited in June 2023 and the lounge was amazing, there was a various amounts of meals, beverages to choose on. I visited the lounge on dinner time, they had an option of bolognese pasta with cheese,… Read more
  • 1/10

    Air Europa7 Reviews

    ✅ Trip Verified | This is the worst lounge I've encountered in my life. Absence of dining during afternoon and evening. Only vile processed cheese and cold meat. Staff excel in being unfriendly and useless. In fairness to Air Europa… Read more
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Latest Airport Reviews

  • 4/10

    Southampton Airport88 Reviews

    Not Verified |   Dreadful - it’s hard to know where to start from the barking security guy, to the fact that with queues stretching out to the hallway they only had one of the two security lines open. Or how… Read more
  • 4/10

    Vienna Airport264 Reviews

    Not Verified | After arrival from Doha we had to to wait ages on a passport control. It is a real joke Vienna airport doesn't have E-gates, at least for EU passport holders. Airport staff more than unfriendly. Immigration officers… Read more
  • 9/10

    Athens Airport156 Reviews

    ✅ Trip Verified | The efficiency of check-in and security checks is high. Employees are helpful and polite. Signposts are clear. The WiFi connection is stable. The ambience is clean. Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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