Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    SpiceJet631 Reviews

    Not Verified | Past few experience with Spicejet are horrible. A we have to suffer for late departures which are being conveyed to passenger at check in counter or even after immigration. Today was cherry on Cake. My Husband is… Read more
  • 1/10

    LATAM Airlines476 Reviews

    ✅ Trip Verified |I am here now at Cartagena airport, it’s 11pm here in Colombia. This whole experience with LATAM makes me know I will never come to this country again. First of all, please be very careful flying domestic… Read more
  • 1/10

    KLM Royal Dutch Airlines1594 Reviews

    ✅ Trip Verified |The KLM return flight from Liberia (Costa Rica) to Amsterdam was changed into San Jose to Amsterdam. The reason they gave was: work on the Liberia runway. This was indicated well in advance (4 months). However, I… Read more
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Latest Seat Reviews

  • 8/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | It was a full flight. Not much legroom. We sit in the 4 seats row for easy access to the toilets. I’d recommend to pay extra legroom near the exit door rows. Flight attendant were nice.… Read more
  • 6/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | The middle seat is very squishy. I’d recommend choosing an aisle seat and as upfront as possible. It’s worth to pay for extra legroom in the exit door rows. Read more
  • 3/10

    Aegean Airlines16 Reviews

    ✅ Trip Verified | The new A320neo feels worse than an old A320. The colours give however a nice touch. The seat pitch was awful and actually borderline for someone who’s over 185 cm. Food was simple and not great.… Read more
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Latest Lounge Reviews

  • 5/10

    Kenya Airways15 Reviews

    ✅ Trip Verified |   Although I am furious with Kenya Airways right now I will acknowledge that they are trying to improve their lounge service. There is a cook making eggs and omelettes as requested and their cappuccino is excellent.… Read more
  • 10/10

    Singapore Airlines130 Reviews

    ✅ Trip Verified | Visited in June 2023 and the lounge was amazing, there was a various amounts of meals, beverages to choose on. I visited the lounge on dinner time, they had an option of bolognese pasta with cheese,… Read more
  • 1/10

    Air Europa7 Reviews

    ✅ Trip Verified | This is the worst lounge I've encountered in my life. Absence of dining during afternoon and evening. Only vile processed cheese and cold meat. Staff excel in being unfriendly and useless. In fairness to Air Europa… Read more
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Latest Airport Reviews

  • 2/10

    Auckland Airport262 Reviews

    Not Verified | The best thing about this airport was the ease of drop off pick up and shuttle access. Now however that has "improved and changed". So signs tell you it is a 5-7 min walk to the new… Read more
  • 1/10

    Syracuse Hancock Airport8 Reviews

    Not Verified |   The staff was very rude. It was like they were inconvenienced. Was very dissatisfied with the whole experience. Everything from check in and through security. You would think they would be people friendly. Read more
  • 1/10

    Edinburgh Airport550 Reviews

    ✅ Trip Verified | This has to be one of the worst airports in the world. Security system for departures always bad, has been "improved" to be even worse. A Shambles. Arrival at EDI is always abysmal. Usually steps to… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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