"could not fit comfortably into these seats"
Bryan Gibson (United Kingdom)
Nightmare in Row 31 centre aisle on night flight from Boston to Heathrow. Started trying to check-in and choose seats 24 hours before departure. Failed on all counts. Called London from hotel four times. Promise made to put note on Boston file but no record of call admitted by ground staff on our arrival at the airport. Row 31 is the first middle group of four seats behind the bulkhead separating Upper from Economy Class. My partner and I are not fat people but we could not fit ourselves comfortably into these extra narrow seats with airbags attached to the safety belts which were using up even more of the limited width. A kind young man offered me his exit seat as I suffer from arthritis in my hip. My partner was not so lucky. She spent the entire night flight with her arms crossed (as the passengers either side of her had taken both arm rests. Virgin Atlantic. Why does Virgin Atlantic online check in system not work and why are they offering four seats on a plane that even slim people cannot sit comfortably in? If any passenger is offered a middle row 31 seat and is larger than a size 8 to 10 for your own good cancel your flight and fly with someone else.
Seat Type | Economy Class |
Aircraft Type | A340 |
Seat Layout | 2x4x2 |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Recommended | no |
"seats feeling old"
James Wong (Australia)
Seats feeling old tend to recline when leaning back even if switch button not held. Poor screen visibility especially if front seat reclined.
Seat Type | Economy Class |
Aircraft Type | A340-600 |
Seat Layout | 2x3x2 |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Recommended | no |
"felt as claustrophobic as a budget airline"
Monica Biesok (United Kingdom)
With the seat in front reclined it felt as claustrophobic as a budget airline at no time could I see the television properly even when seat in front upright. The staff were totally uninterested in the passengers. We will never fly Virgin again and found Premium Economy a rip off (we had paid almost double economy prices for what?)
Seat Type | Premium Economy |
Aircraft Type | BOEING 747-400 |
Seat Layout | 2x4x2 |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Recommended | no |
"seat recline and leg room inadequate"
Nicholas Shearman (Hong Kong)
Seat recline and leg room inadequate shins pressed up against seat in front.
Seat Type | Economy Class |
Aircraft Type | A340-600 |
Seat Layout | 2x4x2 |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Recommended | no |
"narrowest seats I have been in"
Sophie Hall (United Kingdom)
I fly long haul regularly and found that the seats on Virgin Atlantic were the most narrowest seats I have ever been in.
Seat Type | Economy Class |
Aircraft Type | BOEING 747-400 |
Seat Layout | 3x4x3 |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Recommended | no |
"seat invaded my personal space"
Andrea Hardman (United Kingdom)
I am only 5' 3'' and when the person in front reclined their seat fully my TV screen was too close to my face her seat invaded my personal space and had it not been a night flight I would have complained. Premium economy on Virgin A340's is not worth the money the space is too small when the person in front decides to recline their seat.
Seat Type | Premium Economy |
Aircraft Type | A340 |
Seat Layout | 2x3x2 |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Recommended | no |
"don't bother with Premium Economy"
Tim Best (United Kingdom)
If you have a larger than "average" body shape don't bother with Premium Economy - you will need upper class. Premium Economy seats have the controls for TV and audio built into the inside of the armrest so cannot be accessed if you are wedged into them. I was unfortunate enough to have a box under the seat in front so could not stretch out at all. My seat was far too narrow for me and I had to keep getting out of it during an 8 hr flight it made my journey horrendous. I upgraded on the return leg to upper class which cost an unacceptable amount but I felt that there was no option. It should be noted that the Premium Economy seating does not have moveable armrests and being fixed makes this worse. Economy seats do have some movement on the armrests but only to 3/4 posiiton.
Seat Type | Economy Class |
Aircraft Type | BOEING 747-400 |
Seat Layout | 2x2 |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Recommended | no |
"seats were comfortable and spacious"
Amanda Martin (United Kingdom)
London to Boston and for the first time upgraded to their premium economy - seats were comfortable and spacious. The downside on the return leg when the passenger in front of me fully reclined his seat for the entire flight which made my space feel encroached.
Seat Type | Premium Economy |
Aircraft Type | A340-600 |
Seat Layout | 2x3x2 |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Recommended | yes |
"seats in general are quite uncomfortable"
Jonathan Payne (United Kingdom)
Virgin's Premium Economy seats are twice the price. What you get is more seat width legroom and recline better service some better food and booze. The problem is that the armrest between the seats takes up a lot of space and cannot be lifted up. So if you travel with kids or even a spouse there's a lost opportunity to get more comfortable. The kids cannot lie with their heads on your lap ever in premium economy. The seats recline more than economy but it doesn't matter. It's still not enough and the seats in general are quite uncomfortable.
Seat Type | Premium Economy |
Aircraft Type | Boeing 747-400 |
Seat Layout | 2x3x2 |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Recommended | no |
"told to sit where we liked"
Rita Pointer (United Kingdom)
We were in basic economy on the flight out plane half empty so we were told to sit where we liked - on the way back same half empty but crew were charging GBP30 for window seats - they told us it was an upgrade.
Seat Type | Economy Class |
Aircraft Type | Boeing 747-400 |
Seat Layout | 2x4x2 |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Recommended | no |