SriLankan Airlines

Seat Reviews


3 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 7 reviews
4/10
3 star Skytrax Rating
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1/10

"I'm shocked at how uncomfortable"

(United Arab Emirates)

Trip Verified | Currently sitting on my flight from Colombo to Dubai and I'm shocked at how uncomfortable the economy class seats are. The middle of the seat has a big metal lump protruding out of it and when you lift the headrest, your shoulders are resting on more hard metal. The actual shape of the seats are awful too. They're almost curved so you feel like you're sitting like this: C. Not to mention the seats are thread bare with little to no cushion on them. The only thing I'm grateful for is the fact my flight is only 4.5hrs long, I don't know how I'd be able to cope with any longer. If you're considering Sri Lankan for a long-haul flight in economy and comfort is important for you, I'd strongly suggest you look elsewhere.
Seat TypeEconomy Class
Aircraft TypeA330-200
Seat Layout2x4x2
Date FlownMarch 2023
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
1/10

"deceptive and misleading"

(Australia)

Trip Verified | We upgraded to business after receiving an offer from SriLankan showing a luxurious flat bed in business class. It was a complete lie. What we got instead was a sad old 1980s seat that was barely better than economy. The service and food was okay, nothing spectacular. I would not have paid a cent to upgrade to this from economy. Sri Lankan have an asterisk at the bottom of their offer saying that the seat may vary which you assume might be configuration but not standard. What they did was deceptive and misleading and really should be penalised by law. It’s like paying for a Mercedes and getting a Toyota, sure they both get you from A to B but that wasn’t what you paid for.
Seat TypeBusiness Class
Aircraft TypeA320
Seat Layout2x2
Date FlownMarch 2019
Type Of TravellerLeisure
Sleep Comfort 12345
Sitting Comfort 12345
Seat/bed Width 12345
Seat/bed Length 12345
Seat Privacy 12345
Power Supply 12345
Seat Storage 12345
no
1/10

"in non reclining row"

(India)

Trip Verified | Hardly any legroom. I was seated in non reclining row before the exit row. I am 5’10” and my keens where touching the front seat. There wasn’t enough space to move legs to build any safety cushion, to protect knees. Highly uncomfortable. When I web checked in, their website didn’t show this seat as non-reclining seat.
Seat TypeEconomy Class
Aircraft TypeA320
Seat Layout3x3
Date FlownMay 2018
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
5/10

"Pretty tough flight"

(Australia)

Trip Verified | Crowded noisy plane, maybe the noisiest I have ever been on. Lots of families heading to Sri Lanka for school holidays and so many screaming babies. This is something beyond the airline's control but what surprised me is that there were no basinets set up on bulkheads for babies to sleep in. I felt the airline did not handle the situation well. Also the food, entertainment and seats were average at best. No in seat power etc. Pretty tough flight.
Seat TypeEconomy Class
Aircraft TypeA330-200
Seat Layout2x4x2
Date FlownMarch 2018
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Seat Storage 12345
no
6/10

"seat was not comfortable"

(Sri Lanka)

I took long haul flights Colombo to Tokyo return on SriLankan Airlines A330. In the outbound CMB-NRT, there was a foot rest, but there was not in return NRT-CMB. The seat pitch is small. So is the width of the seat. There was not much variety in in-flight entertainment compared with other airlines. There is not much room of recline of the seat. When the passenger in front of me reclines, the display comes very close to me. Overall, the seat was not comfortable for 9 hour flight but cost-performance is good.
Seat TypeEconomy Class
Aircraft TypeA330
Seat Layout2x4x2
Date FlownNovember 2016
Type Of TravellerBusiness
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
7/10

"better than average leg-room"

(Thailand)

SriLankan Airlines A330 was a bit old. Windows are scratched. Cabin is clean and better than average leg-room. Cabin staff are nice and helpful. Flight is on time. Meals are average. Two choices of standard meal (common menu and local menu if you wanna try).
Seat TypeEconomy Class
Aircraft TypeA330-200
Seat Layout2x4x2
Date FlownApril 2016
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
8/10

"Plenty of legroom"

(United Kingdom)

Plenty of legroom. No footrests on outbound but there was on return. Compared with most economy seats this was very good. Seats reclined to a comfortable position to sleep. All controls for entertainment easily accessible in front of you also screens tilt to suit your needs.
Seat TypeEconomy Class
Aircraft TypeA340
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes