Singapore Airlines

These seats were very uncomfortable. They didn't seem to have any padding and were really hard. I had back trouble for a week after both trips London/Singapore Singapore/London. The head rests were also uncomfortable. I travelled on the A380 in March 2012 and that one was better. A number of passengers were saying the same thing. Apart from that the plane felt very spacious and the service wonderful.

The A380 economy seat even in the $50 surcharged premium seats are fitted with very thin cushions to save weight. They are ok for a short flight of 1-2 hours but not at all comfortable for 13 hours long haul.

Singapore-Male. The seat is quite comfortable with wide space. The entertainment is excellent with latest movies and music I can keep track where I am by flight information. The food is good not good as Malaysia Airlines but the attitude of the crew when they serve you meals is excellent.

First of all if you are planning on flying the A380 with SQ I would suggest you get in early and book an upper deck seat. The cabin is much quieter than the main deck making it easier to sleep etc on long trips. The aircraft appeared to be new and was . As for the seating itself economy class is not as comfortable as I expected with the seats feeling somewhat smaller and more cramped then the cozy older generation seats in the SQ B777-200 that flies from Singapore to Manila. The entertainment system food customer service however were all excellent on all my SQ flights. Being a rather small asian framed person I think it would be quite difficult for a 6ft European to travel long distances in the SQ A380 economy class but I doubt any other carriers would offer anything better without having to pay for business class. In terms of seat width legroom and access these seats felt no better than the Jetstar A330 that also flies Melbourne-Singapore. All in all I would probably take SQ again on my next business trip to Asia given their competitive pricing at the moment (SQ is at least $300 cheaper than Philippine Airlines when travelling between Aus and Phil). Changi airport is always a pleasure to use and as mentioned before the customer service with SQ is very good on and off the aircraft.

I was pleasantly surprised at the level of comfort of the cattle class seating. I was travelling with my wife and we were fortunate enough to have a row of 3 seats to ourselves on both legs of the flight. While this allowed us a deal more comfort I have not factored this into this review. My score is based on the overall comfort of a single seat. The A380 is a very comfortable and quiet aircraft service of cabin staff was exceptional food was good however the entertainment selection onboard was perhaps not as varied as I had expected.

We were put in the downstairs cabin - real cattle class. When the person in front reclined their seat when I was eating the tray hit my stomach. I am not a big person. Screen was so close to my eyes it gave me a headache after less than an hour. Getting out was a real challenge even though I had an aisle seat. There was no room to stand upright or even close to upright so I was at an angle of 45 deg and had to support my weight on one arm. Very disappointed.

I don't get it. The best plane and they come up with the single worst most uncomfortable seats ever. Not sure what they were thinking but next holiday we are going Qatar Airways simply for the comfort factor.

Frankfurt-Singapore return. Very hard seat on upper deck poor recline very uncomfortable impossible to sleep.

Singapore Airlines split my family up despite booking several months in advance for a round trip from Heathrow to Singapore. The plane is quiet and food was quite good too. I thought the seating was poor because it is obviously designed with no thought to Westerners that are tall or full bodied and seat legroom is worse than other airlines. The service from the cabin crew was clinical and without a smile most of the time. In future I will not use Singapore Airlines.

I got the last seat on the plane furthest back. Avoid this seat at all cost - no seat recline at all! Conclusion unless you are in first or business class go somewhere else and do not pay a premium for a company which in fact does not provide you any extra service / experience.