SilkAir

Seat Reviews


4 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 8 reviews
6/10
4 star Skytrax Rating
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3/10

"worst business class seat"

(Poland)

Trip Verified | Absolutely the worst business class seat I have ever experienced! OK the width of the seat is acceptable, but the legroom is absolutely appalling - less even than I would expect in a normal premium economy seat. Plus limited recline, circa 30 degrees from vertical, upon which when the person in the seat in front of you is reclined you have even less space to maneuver in and out and are pretty much forced to recline yourself to retain a semblance of spacing. Added to which the seat controls, such as they are, for recline, footrest, lumber massage are really stiff mechanical leavers (no electronic adjustment) so for example to recline push hard back on the lever then physically push the seat back. For a brand new plane absolutely abysmal! In addition there is literally no in flight entertainment system, at least in the seat backs. In business one is issued with an iPad which can stream movies etc. through the Silk Air WiFi. This does not support Internet connectivity, only the IFE. If you want to use your own device you need to have previously installed the Silk Air app from the app store - something nobody tells you before you board. In the cramped seat space there is very little place to put the iPad, even on the little plastic prop available on request, so one ends up holding it whilst also trying to juggle a meal or whatever. No noise cancelling headphones, just cheap in-ear buds issued and recovered, so I plugged my own noise cancellers in to the iPad. No capability to connect via Bluetooth of course. I found it impossible to doze let alone sleep on the 4.5 hours midnight flight so tried to pass the time with the limited selection of English language films on the iPad. Literally the only redeeming feature of the whole miserable experience was the cabin crew who try their best to give high quality and attentive service. I feel sorry for them having to pretend that they represent a proper business class operation, which this manifestly is not.
Seat TypeBusiness Class
Aircraft TypeBoeing 737-800
Seat Layout2x2
Date FlownNovember 2019
Type Of TravellerBusiness
Sleep Comfort 12345
Sitting Comfort 12345
Seat/bed Width 12345
Seat/bed Length 12345
Seat Privacy 12345
Seat Storage 12345
no
7/10

"provides ample legroom"

(Malaysia)

Trip Verified | The aircraft provides ample legroom for me which result of me being comfortable while onboard the aircraft. Seat legroom can be further improved though.
Seat TypeEconomy Class
Aircraft TypeBoeing 737-800
Seat Layout3x3
Date FlownFebruary 2019
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Seat Storage 12345
yes
7/10

"seat was comfortable enough"

(United Kingdom)

Trip Verified | This flight was use single aisle row, seat was comfortable enough and very clean. Maybe need to improve the more facility such as electricity connector so passenger can charge the phone, as in flight entertainment using own mobile phone, so need more power to keep the phone swift on. Otherwise aircraft completed with persona video monitor.
Seat TypeEconomy Class
Aircraft TypeA320
Seat Layout3x3
Date FlownFebruary 2018
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Seat Storage 12345
yes
5/10

"the leg space is very small"

(Indonesia)

Verified Review | SilkAir was a second consideration for us instead of taking AirAsia to Singapore/Garuda. However I was met with seats that I found the most uncomfortable especially during take-off and cruise. Upon arriving at our seat of 23B/C/D/F for our trip to Singapore we found out that the overhead storage bins were very small and people took most of the space during boarding. I've been on different airlines flying with their Boeing 737-800 (Such as Air France, Lion Air) they provide big overhead storage bins however SilkAir contains possibly one of the smallest ones. The seat is barely comfortable and the leg space is very small so your legs are squeezed in. You do not really have space and the wight of the seat is for your average skinny person. I would personally like to see their seats bigger, more leg space and maybe reduce their business class as it is barely full.
Seat TypeEconomy Class
Aircraft TypeBoeing 737-800NG
Seat Layout3x3
Date FlownNovember 2017
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Seat Storage 12345
no
2/10

"Seats are very narrow"

(Singapore)

Verified Review | Seats are very narrow with limited seat pitch and legroom, similar to budget airlines. Very disappointing for a carrier that brands itself as 'the regional wing of Singapore Airlines'. Seats are also very worn and tattered and uncomfortable for the 3-6 hour flights that SilkAir operates.
Seat TypeEconomy Class
Aircraft TypeBoeing 737-800
Seat Layout3x3
Date FlownDecember 2016
Type Of TravellerBusiness
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Power Supply 12345
Seat Storage 12345
no
10/10

"plenty of legroom"

(Australia)

I was seated on the emergency exit row, and hence plenty of legroom. The seat is comfortable and covered in soothing brown colour which gives travellers and passengers a calming feeling when coming onboard of the plane. For Economy class, the seat is wide, ie. Horizontally it has plenty of room for passengers. Overall the flight is comfortable and I could see myself going on short haul destinations on this aircaft. Although I expect the future of A319 and A320 to come with USB port for charging and built-in screen for entertainment purpose.
Seat TypeEconomy Class
Aircraft TypeA320-200
Seat Layout3x3
Date FlownDecember 2015
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Seat Storage 12345
yes
8/10

"seat was comfortable"

(Indonesia)

Took SilkAir again from SIN-SUB and SUB-SIN on MI225/226. The new WIFI Inflight entertainment was very nice and there is a booklet to tell us how to connect and it is helpful - although you may be confused for first time user. They also played shows on the overhead screens (without sounds though). Seat was comfortable and with good recline and plenty of legroom for tall people.
Seat TypeEconomy Class
Aircraft TypeA320-200
Seat Layout3x3
Date FlownSeptember 2014
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Seat Storage 12345
yes
8/10

"it was a pleasant journey"

(Singapore)

Took Silkair for the first time from HAN-SIN on MI653. Before the aircraft took off the FA walked down the aisle with wet towels which was pleasant. After the seat belt signs were off the FA came around for drinks - water beer or orange juice. I was trying out their new WIFI inflight entertainment and encountered some problems but the FA was very helpful and helped troubleshoot the problem and I got my entertainment on my phone! They also played shows on the overhead screens (without sounds though). Food was good. After meals the FA came around with coffee/tea and another round of drinks before landing. Although the flight was slightly delayed it was a pleasant journey and I would fly with them again.
Seat TypeEconomy Class
Aircraft TypeAIRBUS A320-200
Seat Layout3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes