Qantas Airways

We flew to Singapore on the same plane and everything was fine. But on the return flight the person in front of me had his seat fully reclined and I was unable to get out of my seat. He was asleep so no one wanted to disturb him. I was extremely disappointed. It left a bad taste in my mouth as it was the last leg of a great holiday. It was not worth the extra money. I thought we would have had plent of room. As I said the flight over was great. Staff great.

The seats are fine as long as the passengers in front don't recline their seats fully. They then become almost impossible to get out of and give a very closed in feeling. Attendants on the flight from Sydney to Santiago were great but on return they were perfunctory at best and barely acknowledged us as they "threw" food etc our way. They disappeared for hours on end and unlike other airlines where stewards wander the aisles offering snacks etc throughout the flight you have to buzz and wait. It almost seemed an imposition to call them.

YSSY-SCEL crew were very kind and attentive the food that was served was extremely delicious and the entertainment was top notch recline and width could be better but It is economy class after all so I can't have asked for a better flight.

I was on a flight from Melbourne Australia to Hong Kong on A333. I would say the overall journey was quite comfortable as two-third of the seats were empty and I was able to move around. Nevertheless individual seats on the economy class were slightly narrower than other international airlines I have been on and the PTV screen almost touched my face when the person in front reclined his seat. Furthermore so called "cafe style" coffee tasted really bitter on this flight.

This was the worst economy class seat I have had the misfortune to be seated in. The legroom was less than the standard planes if the person in front of you had their seat reclined you could not use your tray table and it really felt like your space was being invaded! I would have thought with the A380 you would have been given a little more room but this was certainly not the case. The staff were miserable the service inefficient food was disgusting. The only good thing was that I was only on the plane for 7 hours! I would not recommend the Qantas A380 plane of service - pay more get more!

London to Sydney on QF2 an A380 service I had seat 36F an economy aisle seat on the Upper Deck. It turned out to be the worst seat I've encountered in over 20 years of long-haul flying. The problem was that there was a box-like structure containing who knows what mechanism immediately under the seat in front of me which meant that I had leg room in the most literal sense - room for one leg! Fine for children or those missing a left leg lousy for anyone else. (I might add that I had more leg room on my 40 minute connecting flight to Canberra in Economy on a 737-800 than for the 12+ hours flight from London to Singapore.) I put up with it during the London-Singapore leg but mentioned my dissatisfaction to some crew members not long into the Singapore-Sydney leg. To their credit they were extremely sympathetic and helpful went looking for another seat and moved me to 48A downstairs an exit row which was very much better.

I only travel Business or First on International flights usually using miles. This was my third experience with an international airline's Premium Economy offering. I paid $$ for this flight and am very happy that I did. I found the 15 hour flight from DFW to BNE very good the service was as good as I have had in QF Business. I was able to sleep was looked after fed and airplane was clean.

Food not great - settled for bread and cheese. My legs were cramped on the final leg (Singapore – Sydney) - knees pushed against seat in front which meant I couldn't rest my head. Flight staff not pleasant on final leg. Chaotic flight staffing on first leg - it was like a mad house - people asking to be re-seated insufficient overhead locker space (someone took up our luggage space before we boarded). Biggest problem - we did not sleep well. Can't blame Qantas but one chap sat next to me snored like a pig throughout the flight - I lost a full nights sleep - the stewards were aware but what could they do!! When table and TV screen in place it was like sitting in a steel box. Need to look at an angle when looking at TV screen - screen pulls out from seat rather than located directly in front. The worst part of the journey was the reclining seat in front. When fully reclined it was impossible to use my tray and virtually impossible for my wife to leave her central seat. All in all an unpleasant experience when compared with Premium Economy with Air New Zealand.ked onto an A380 again unless I win the lottery and can go first class. (probably not going to happen?)

LAX to Sydney. The economy A380 seats are a disgrace. The backs are thinner making every movement and touch from behind felt immediately. The seats recline beautifully - except the lovely recline means you are lying in someone's lap and someone is probably lying in your lap. This makes sitting up and reading impossible if the person in front of you goes to sleep before you do. The entertainment screen is also too close to see clearly as soon the seat in front of you is reclined. Lucky for me the gentleman in front of me was asked to raise his seat back so I could eat. The seats themselves are barely wide enough to sit in. There is less leg room than any other flight I've been on in my life. To eat requires the capacity to keep one's arms glued to one's sides while wielding a fork and knife so one is not elbow jousting with the neighbor. The tray table is so small it barely fits the tiny food tray which is all of about 9 x 5 inches. The entertainment screen remote is tucked away in the arm between the seats so you have to ask the person next to you to move his arm to retrieve it. Then you have to slam the armrest lid down on the attached cord without breaking it. I just kept the remote out and hanging off the edge of my seat so I didn't have to bother that poor guy again. The armrests also do not raise all the way so if you are fortunate enough to have an empty seat next to you you can't get rid of it and stretch out a bit more or rest your head against the next seat.I weigh 100 lbs/about 47 kg. I am thin and not tall. This seat was uncomfortable for me. Now imagine what it is like for any normal human. I will keep flying Qantas but I will never be booked onto an A380 again unless I win the lottery and can go first class. (probably not going to happen?)

Heathrow - Singapore - Brisbane. Seat number 69d was comfortable and plenty of room even though I'm 6'3". The room is a little limited if the person in front reclines as then you have to to use the ife but over all found the journey very good and I even got some sleep.