Lufthansa

FRA-YVR. It has been a few years since I flew with Lufthansa on North America routes. The catering was exceptionally well executed cabin crew was friendly and the 747-400 with the Touch Screen Audio Visual was what long haul flight needed. Airport staff should enforce the rule of one 8kg carry on luggage in the cabin per person it is unfair to passengers that board late and find themselves no room to put anything in the overhead compartments.

The most uncomfortable seats we have ever encountered on a long-haul flight - Lufthansa 779 Singapore to Frankfurt seats 83A and 83B. It was impossible to get comfortable let alone sleep. We mistakenly thought that an A380 would be more spacious and more comfortable than the normal economy class cabin but definitely not so.

FRA-Orlando. 31 inches seat pitch just is not enough when flying for more than 4 hours. Seats in economy are uncomfortable. I don't understand how Germans who are tall and flying this airline most would be return customers. Every US airline provides better seat pitch. Service was ok but nothing spectacular. Just get job done kind of service. Disappointed. Just not enough seat pitch.

Beyond uncomfortable - so cramped. I am only 5'4" and thin but couldn't cross my legs recline or even reach down to pick up my fork when I dropped it on the floor. The seat in front of me was maybe 8-10 inches from my face. Add to this a 2 hour delay on the plane after boarded but before take off- first mechanical then weather then rerouting.

Steerage class seat 41J. Middle of the three right window seats in last section of cabin. Fantastic airline. The seats are a bit narrower than other airlines but not noticeable to me. And I'm 5'11" 185 lbs. When reclining the bottom portion slides forward a bit, again makes no difference to me. The real stickler is that the seat tracks will end up between your feet. Really annoying if there are carry-ons stuffed down there. Why do I rate high? These are the only seats I can sit in for 10+ hours and my ass not get sore or fall asleep. No need for awkward shuffling around to get some circulation going. Maybe it's the padding maybe it's because the equipment is new or maybe because Recaro really knows how to make seats. Either way I like them. Not included in the rating is the service: Outstanding. Not the standard drink meal drink meal service. They offer lots of drinks. And when it's nap time aboard and the lights dimmed a little counter by the galley is constantly re-stocked with snacks and refreshments (including beer I think Lufthansa really wants people to drink beer). Snacks include pretzels and Toblerone chocolate.

One of the worst long-haul flights I've experienced MUC-Shanghai. I'm 18 m (5`8) which means I'm not a giant but even with an aisle seat its impossible to stand up without waking up the person in front of you never mind eating while you have a neighbour in the row. Its almost impossible to stretch out and the entertainment system only reacts once you press the screen very hard which of course bothers the person in front of you.

I'm 6'3". I was in a window seat. It was terrible. I could not move my legs at all. I wasn't expecting to be comfortable but I didn't expect it to be as bad as it was. When the person in front of me tried to recline his seat I had to tell him to put the seat back up as my knees were smashed. Why doesn't LH offer a premium economy seat? I will stick with United even with the older planes and poor cabin crew service at least I can have a seat with some leg room. I will avoid Lufthansa's A380 at all cost.

I was sort of looking forward to check the new Lufthansa's 747-8 seat but to be honest not much change compared to old 747-400. What is more the annoying metal box of IFE was present under the window seat something similar to a340-600. Overall the seats are not worse than other airlines - in this manner they can be recommended but don't expect too much.

Lufthansa's regional seat is very good. Whilst the actual stated pitch doesn't sound great they have really thought about how to maximise legroom: the safety and shopping guides are placed high up the seat in front and the seat is somehow very thin and very comfortable. Obviously there was no IFE and we only got a snack and an alcoholic drink but this was perfectly fine on a 1 hour flight. The cabin crew were efficient and effective although they did seem to leave it late to serve the snack.

I traveled from Sao Paulo Brazil to Munich Germany. Nice and neat plane excellent crew but the seats - totally unacceptable. I paid an extra charge to have more legs room on the emergency exit row but the seat width is a real problem. Any adult with a regular shoulder width will exceed the limits of the seat back. Since seats are to close to each other this means you and your neighbor will travel shoulder to shoulder pushing for space along the whole 12 hours trip.