KLM Royal Dutch Airlines

Seat Reviews

4 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 87 reviews
4/10
4 star Skytrax Rating
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2/10

"hard to get in and out of"

(Netherlands)

These seats are tiny are hard to get in and out of and if you have an obese man sitting next to you (like I did) taking up half your seat don't expect the stewardess to do anything about it.
Aircraft TypeBoeing 777-300
Seat Layout3x4x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
6/10

"looks like a low-cost airline"

(France)

It looks like a low-cost airline. Not good for travelling 12h+ hrs (AMS-DPS).
Aircraft TypeBoeing 777-300
Seat Layout3x3x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
8/10

"found the legroom adequate"

(Germany)

I found the legroom adequate and not tight. Getting in and out was an effort and requires suppleness unless you climb over the armrests and slide into the seat. The seats seem hard in the beginning but on an intercontinental flight they are much better than a softer seat.
Aircraft TypeBoeing 777-200
Seat Layout3x3x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
3/10

"aisle armrest cut into my hip"

(United States)

I'm 6'3". The only time I've ever had adequate leg room is when I get a bulkhead or emergency exit seat. I requested a seat in the expanded leg room rows but got stuck two rows further back. The aisle armrest cut into my hip and the inside armrest only raised about 60 degrees. If over 5' and wider than 16" forget about easy ingress/egress for your seat.
Aircraft TypeB777
Seat Layout3x3x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
2/10

"very uncomfortable seating"

(United States)

My husband and I flew from Chicago to Amsterdam in the economy class. The armrest did not raise on the flight to Amsterdam but on the return flight it did. This made no difference. It was very uncomfortable seating. I am 5' 4" and weigh 145lbs. I could not get comfortable. I could not move my legs. My husband is still complaining about hip pain due to the tight seating.
Aircraft TypeB747-400
Seat Layout3x5x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
2/10

"sleep was barely possible"

(United Kingdom)

It was a 13 hour night flight from Singapore to Amsterdam. The worst thing about the seat was its hardness. However I twisted I could not get comfortable and sleep was barely possible. I will not fly KLM again for a long haul flight because of this.
Aircraft TypeB777-200
Seat Layout3x3x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

"they try to rip you off"

(China)

KLM is flying from AMS to PVG with the "Vintage KLM 747-400 Combi" No individual tv screens no leg room (I am only 1.75 mtr tall). They have now introduced the Premium Seats in the old Business Class section (better known as the "pijpenla") and they try to rip you off at an additional EURO 125 per flight sector (one way) to have more leg room. I am Dutch and live in Shanghai but when I can avoid it I do not fly KLM anymore. Shame on KLM it used to be one of the best airlines in the world now they are just the low cost carrier for Air France.
Aircraft TypeB747-400 Combi
Seat Layout3x4x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen N/A
no
5/10

"very tight seats"

(Netherlands)

Very tight seats. My knees were cramped an if the passenger in front of me reclined his seat I couldn't move anymore! AVOD was very hard to see when reclined.
Aircraft TypeB777-200
Seat Layout3x3x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
3/10

"I found the seats tight"

(South Africa)

It seemed like a new plane and had personal screens for entertainment but I found the seats tight. I ended up climbing across the armrests to get in and out of my seat. Once the seat in front of me was pushed back I had to slouch down in my seat to see a decent image on my screen. I'll avoid KLM in the future.
Aircraft TypeB777-200
Seat Layout3x3x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

"ridiculous small seat pitch"

(Netherlands)

Completely ridiculous small seat pitch in such a large aircraft for such a long flight (more than 10 hours). The seats were old no private screens but central placed screens. Although I am Dutch I will never fly KLM again.
Aircraft TypeB747-400 combi
Seat Layout3x4x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no