KLM Royal Dutch Airlines

Seat Reviews


4 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 109 reviews
4/10
4 star Skytrax Rating
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8/10

"the legroom was excellent"

(United States)

Not Verified | We got a great deal on the Premium Economy class RT to AMS and back. We picked the bulkhead window seats and the legroom was excellent. However, the legrest is rather useless as it does not offer any improvement on the seat. The food and service were above average and superior to economy but certainly nothing close to the business class as we upgraded to BC on the outbound flight. I will certainly recommend KLM and its PE and BC seats
Seat TypePremium Economy
Aircraft TypeBoeing 787-9
Seat Layout2x3x2
Date FlownMarch 2023
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
9/10

"Seats were comfortable"

(United States)

Not Verified | Newer plane. Great seat arrangement 1-2-1. We had the middle seats. Seats were comfortable, lots of storage and plenty of space to work with and store in. Although no sliding doors for privacy, but the seats are situated in a way that not much is visible by the seat across the isle and vice versa. I will definitely recommend the KLM's 787 business class.
Seat TypeBusiness Class
Aircraft TypeBoeing 787-9
Seat Layout1x2x1
Date FlownApril 2023
Type Of TravellerLeisure
Sleep Comfort 12345
Sitting Comfort 12345
Seat/bed Width 12345
Seat/bed Length 12345
Seat Privacy 12345
Power Supply 12345
Seat Storage 12345
yes
7/10

"The seat is wide enough"

(Germany)

Trip Verified | This is a standard, small aircraft used for by KLM Cityhopper short city connections within mainland Europe. The plane was clean and there is enough room in the aisle to board and move around. There is not much storage space in the overhead compartments because this is such a small plane. The seat is wide enough for a normal-sized person and there is enough distance to the seat in front. There is more space than in similar planes of KLM’s low-cost subsidiary Transavia. A free piece of pastry and a drink was served.
Seat TypeEconomy Class
Aircraft TypeEmbraer 195 E2
Seat Layout2x2
Date FlownMay 2023
Type Of TravellerBusiness
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Power Supply 12345
Seat Storage 12345
yes
3/10

"seats are sublimely uncomfortable"

(Canada)

Trip Verified | I travelled on 4 international flights with this airline on a recent trip. 3 were satisfactory. The 4th was a nightmare. The aisle widths and the seats have been reduced to accommodate more passengers. The seats are sublimely uncomfortable with pain in any position after about 15 minutes. I sat on the aisle and a large man sat in the middle who simply did not fit in the seat and encroached into my seat. I could choose to sit in contact with him from shoulder to knee or stick out in the aisle and be jostled by every passerby. It was a nightmarish flight overnight from Nairobi to Amsterdam. KLM obviously has no regard for its passengers to subject them to such torture and I will make every effort to avoid this airline in future.
Seat TypeEconomy Class
Aircraft TypeBoeing 777-300ER
Seat Layout3x4x3
Date FlownNovember 2022
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Seat Storage 12345
no
2/10

"No more cushion is provided"

(Netherlands)

Trip Verified | Flew economy comfort, horrible seat, after six hours you do not know anymore to sit comfortable. After 10 hours you are completely broken and your back really hurts. No more cushion is provided by KLM in economy (comfort) class. This cushion could provide you with some support in lower back.
Seat TypeEconomy Class
Aircraft TypeBoeing 787
Seat Layout3x3x3
Date FlownOctober 2022
Type Of TravellerBusiness
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Power Supply 12345
Seat Storage 12345
no
2/10

"this was an appalling experience"

(Norway)

Trip Verified | I booked seats 10J & 10K which are the front row in Economy Premium as I am 1.95m tall and I need the extra legroom. A few days before the flight I received a notice on my booking saying 'Due to operational reasons your seat has been moved to row 12". No other explanation and when I asked at the airport they could also not explain why the seat was changed. 12K is an appalling seat when you are tall and is not what one expects in premium economy at all. The seat was extremely narrow, cramped with minimal legroom. The two seats that I had booked were than randomly given to two young men (probably friends or relatives of KLM staff). The passenger in front of me kept his seat in full recline position and I could hardly move. He refused to put his seat up when I asked. The food was inedible with dry, thick sandwiches and unappetizing food. All min all this was an appalling experience and now I know why I changed from KLM to BA years ago - they change your seats at random for friends. I thought I would try it one more time but never again. I will be cancelling my return flight with a refund. The cost of the return flight for 2, with lounge access was NOK 31000 (US$4000). An outrageous price for nothing. Be warned
Seat TypeEconomy Class
Aircraft TypeBoeing 787-9
Seat Layout3x3x3
Date FlownNovember 2021
Type Of TravellerBusiness
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
1/10

"KLM is not to be trusted anymore"

(Belgium)

Trip Verified | I booked a window seat on a KLM flight, seat A-18 on a Boeing 777-300ER. Little did I know that no Boeing 777-300ER on seat 18-A has a window, there is a wall. KLM is selling window seats where they know very well that because of aircodintioning reasons, there is never a window seat on 18A. What a scam! I am 1.90m tall and have a shoulder circumference of 132cm, So I need the window space to put 1 shoulder in which was impossible. So I had to steal 10cm of the middle passenger. That passenger was very unhappy during the 13,5h. When asking for a refund, KLM refuses. KLM is not to be trusted anymore, stay away from them! I am waiting for a ticket refund of another €1.500 (flight of 04/05/20 cancelled on 29/03/20) already 210 days!
Seat TypeEconomy Class
Aircraft TypeBoeing 777-300ER
Seat Layout3x4x3
Date FlownDecember 2019
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
1/10

"worse seating on an airplane"

(United States)

Trip Verified | The Boeing 777-300 has absolutely the worse seating on an airplane. Their priority clearly is not passenger comfort. Tiny seats, no leg room! Avoid booking KLM at all cost!!
Seat TypeEconomy Class
Aircraft TypeBoeing 777-300
Seat Layout3x4x3
Date FlownFebruary 2020
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
7/10

"seat recline was fine"

(Taiwan)

Trip Verified | Taipei to Amsterdam and return. The Boeing 777-300 seat was comfortable. The seat width was not too small. The seat recline was fine. Passengers can comfortably and easily relax.
Seat TypeEconomy Class
Aircraft TypeBoeing 777-300
Seat Layout3x4x3
Date FlownNovember 2019
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
6/10

"The seat width was small"

(Taiwan)

Trip Verified | My flight was from Amsterdam Schiphol to Prague. The seat of Embraer 190 was not as comfortable as that of Boeing 737. The seat width was small. The recline was limited. Passengers cannot easily relax.
Seat TypeEconomy Class
Aircraft TypeE190
Seat Layout2x2
Date FlownNovember 2019
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Seat Storage 12345
yes