Japan Airlines

Seat Reviews

4 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 18 reviews
8/10
4 star Skytrax Rating
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10/10

"very comfortable seat"

(Singapore)

NRT-CTS - very comfortable seat with good recline. It was advertised seat pitch of 38". Had a good nap on both sectors. Only overhead tv available for the short sector of 1.5 hrs. Upgrade to J class for 1000 yen is available upon check in. Good value for money.
Aircraft TypeBOEING 737-800
Seat Layout2x3
Cabin FlownPremium Economy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
8/10

"Great Premium Economy seats"

(United States)

Great newish Premium Economy seats on JAL's 777 international fleet feel like a US carrier's Business Class seats on 737/Airbus 320s! Great bigh res screen with very responsive quality content on tap. Food and drink was better than average and service was of high quality overall. For the LAX to NRT run in the future it's going to JAL until AA upgrades its worn out Asian fleet.
Aircraft TypeBOEING 777
Seat Layout2x2x2
Cabin FlownPremium Economy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
8/10

"upper class deck seat"

(Australia)

Go on the economy upper class deck seat (where possible) as it better and more comfortable than the lower deck economy class seats. You also get an added storage bin.
Aircraft TypeBoeing 747-400
Seat Layout3x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
4/10

"Seat felt cramped"

(Singapore)

Y class Haneda to Okinawa. Seat felt cramped seat pitch about 30". Pillows were found on each seat. Blankets (not individually wrapped) were given on request.
Aircraft TypeBoeing 747-400
Seat Layout3x4x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
7/10

"seat did not have a footrest"

(Canada)

For an Economy Class Seat on a long-haul route (I was on a flight from Tokyo Narita-Vancouver) this was what I expected. Each seat had a personal television a fair amount of recline and a movable armrest. However unlike other seats I've seen the seat did not have a footrest. Also though I'm on the small side I still found it slightly difficult getting into the aisle.
Aircraft TypeBoeing 747-400
Seat Layout3x4x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
4/10

"problem is the width of the seat"

(Japan)

The upper deck seating on the emergency exit row are highly desirable and usually only for their Global Club members. I was flying with a member so I could get it. They did block the middle seat and we had the aisle and window and the legroom is outrageously good. The problem is the width of the seat. It is probably 15" when you account for the IFE controller digging into your thigh the entire flight. Flew to the US in this same seat arrangement a few years back and it was equally miserable. Unless you are a typical Japanese size (small) this seat is horribly narrow. Don't know about legroom in the normal seats but it must be equally as bad.
Aircraft TypeB747-400
Seat Layout3x3
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
8/10

"adequate comfort"

(Japan)

JAL's new premium economy on the JFK route is worth the extra money. Provided a very large person like myself with adequate comfort without having to shell out over $6000 for business class. The recline of the sliding shell seats is odd. Sort of like slumping rather than reclining but a lot better than regular economy.
Aircraft TypeB777-300
Seat Layout2x4x2
Cabin FlownPremium Economy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
4/10

"ANA seat is more comfortable"

(Singapore)

Seats looked fairly new grey in colour with light blue blankets and white pillows provided in each seat. Wings headrest gave comfort during the flight from SIN-KIX sector. There is some space available even if the front passenger reclines his seat. As compared with ANA Y class (from Sin- Japan route) ANA Y class seat is more comfortable as compared with JAL.
Aircraft TypeB767-300
Seat Layout2x3x2
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
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