Airline of the Year  

Hainan Airlines

Seat Reviews

5 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 4 reviews
9/10
5 star Skytrax Rating
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7/10

"Seat recline was okay"

(Singapore)

Verified Review | A seat arrangement of 3x3x3 in Boeing 787, and id not expect seat width would be enough for a long distance trip, especially when the cabin was full. But Hainan Airlines provided a good PTV screen. Resolution was high enough and responses fast. Seat recline was okay and the legroom was enough for people smaller than 180cm. But it was a little difficult for window seat people to move out.
Aircraft TypeBoeing 787-9
Seat Layout3x3x3
Date FlownMay 2017
Cabin FlownEconomy Class
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
10/10

"large leg room"

(United States)

Verified Review | Chengdu to Boston via Beijing. Very courteous and friendly crew. Comfortable seats with large leg room. Food was good. Lots of TV programs with many newly released movies to choose from. Toilet was very clean throughout the flight. The airplane was new, although the domestic flight I took from CTU to PEK was a little old and I had a connection problem with its audio jack. On both flights the attendants worked really hard.
Aircraft TypeBoeing 787
Seat Layout3x3x3
Date FlownFebruary 2017
Cabin FlownEconomy Class
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
10/10

"one of the best airlines"

(United States)

Hainan Airlines was one of the best airlines I ever went on. Everything was clean, especially the bathrooms. The food was great, but there was a bit less than there should have been, so I would rate it 4.5 stars. This was the first five star airline I went on, so I thought the entertainment was exceptional. There was a big selection of games, shows and movies.
Aircraft TypeA330
Seat Layout2x4x2
Date FlownJanuary 2015
Cabin FlownEconomy Class
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
8/10

"some seats couldn't be adjusted"

(Belgium)

Comfortable seat TV screen was clear and several movies (Western/Chinese). Toilets were cleaned regularly and seat pitch was about 32 inch. Only minus was that some seats couldn't be adjusted.
Aircraft TypeA330
Seat Layout2x4x2
Cabin FlownEconomy Class
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes

Hainan Airlines Photos

HAINAN AIRLINES

Hainan Airlines is a privately owned airline, the fourth largest carrier in China. Celebrating its 24th anniversary in 2017, Hainan Airlines is the only Chinese mainland carrier to be ranked as a 5-Star Airline. The main international hub is Beijing Airport, other hubs being Chengdu, Chingqing, Changsha, Xi'an and Shangai. Flying more than international and domestic routes, Hainan Airlines has a fleet of over 180 aircraft, including Boeing 787-9, Boeing 787-8, Boeing 767-300, Boeing 737-800, A330-200, A330-300, with a further 75 aircraft on order.

BUSINESS CLASS

Hainan Airlines long haul business class is provided on Boeing 787 and A330 aircraft, with flat bed seats, arranged 1x2x1 and 2x2x2 subject to aircraft type. In addition to luxury amenities, business class service includes an Onboard Chef and full dine on demand.

flat_seatsFlat bed seat
power_iconIn-seat &/or USB power
Onboard WiFi (some int'l routes)
AVODAudio / video on demand
DiningOn demand a la carte dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas / Sleepsuit
AmenitiesAmenity kit

DOMESTIC FIRST CLASS

Domestic first class is provided using a mixture of widebody A330, Boeing 787 and Boeing 737-800 aircraft.

flat_seatsFlat bed seat
Seat pitchSeat pitch : 50 ins
Seat widthSeat width : 20 ins
power_iconIn-seat &/or USB power
No WiFiOnboard WiFi
AVODAudio / video on demand
DiningOn demand dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
AmenitiesSlippers, eyeshade etc

ECONOMY CLASS

Hainan Airlines long haul economy class uses Boeing 787, A330 and Boeing 767 aircraft, and also includes Boeing 737-800 on domestic routes.

Seat pitchSeat pitch : 31-33 ins
Seat widthSeat width : 17.2 - 19 ins
Onboard WiFi (some int'l routes)
power_iconUSB power (most int'l routes)
AVODAudio / video on demand
DiningChinese & Western meals
WinesComplimentary beverages & wines
SleepingPillows & blankets
AmenitiesAmenity pack (int'l routes)

LOUNGES

Hainan Airlines have recently opened their flagship international lounge, the HNA Club at Terminal 2, Beijing Capital Airport. They also offer domestic lounges at many airports across China and have a new International lounge opening in Xi'an during 2017.

Lounge SeatingExpansive seating options
Seat pitchPrivate seat pods
Lounge showersShower rooms
WiFiLounge WiFi
Work StationsWorkstations / business area
power_iconCharging facilities
AVODEntertainment area
DiningBuffet & a la carte dining
WinesSelf service bar
SleepingRelaxation rooms
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