Hainan Airlines

Seat Reviews


5 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 7 reviews
8/10
5 star Skytrax Rating
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6/10

"legroom and recline is decent"

(United States)

Trip Verified | Hainan Airlines employs the same long-haul economy product like airlines such as EVA or Cathay Pacific. The headrest is movable and is quite comfortable. However, the seat itself is poorly padded which can be a little uncomfortable. The legroom and recline is decent. The seats can be a little narrow to some people who like the spacious feeling. The lack of storage space and the weirdly-positioned charging docks are the downsides of this seating product.
Seat TypeEconomy Class
Aircraft TypeBoeing 787-8
Seat Layout3x3x3
Date FlownApril 2018
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
7/10

"seats were not so bad"

(Canada)

Verified Review | For economy class the seats were not so bad. I do like the 3x3x3 arrangement. The entertainment feature was great. My one big complaint was a passenger sitting in front of me refused to put their seat up doing meal service and thus I was unable to eat my meal. The flight attendant told me it was company policy not to disturb anyone who is sleeping even during meal service which makes no sense at all and made part of my trip very uncomfortable.
Seat TypeEconomy Class
Aircraft TypeBoeing 787-8
Seat Layout3x3x3
Date FlownJuly 2017
Type Of TravellerBusiness
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
10/10

"it is comfortable"

(China)

Verified Review | The distance between the seats and its front is good, and it is comfortable that I can sit here for a long time.and The air is fresh and I feel it so good. Besides, the eye masks and etc. are considerable. and Luggage room is also big enough. In general, everything is good.
Seat TypeEconomy Class
Aircraft TypeBoeing 787-9
Seat Layout3x3x3
Date FlownJuly 2017
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
7/10

"Seat recline was okay"

(Singapore)

Verified Review | A seat arrangement of 3x3x3 in Boeing 787, and id not expect seat width would be enough for a long distance trip, especially when the cabin was full. But Hainan Airlines provided a good PTV screen. Resolution was high enough and responses fast. Seat recline was okay and the legroom was enough for people smaller than 180cm. But it was a little difficult for window seat people to move out.
Seat TypeEconomy Class
Aircraft TypeBoeing 787-9
Seat Layout3x3x3
Date FlownMay 2017
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
10/10

"large leg room"

(United States)

Verified Review | Chengdu to Boston via Beijing. Very courteous and friendly crew. Comfortable seats with large leg room. Food was good. Lots of TV programs with many newly released movies to choose from. Toilet was very clean throughout the flight. The airplane was new, although the domestic flight I took from CTU to PEK was a little old and I had a connection problem with its audio jack. On both flights the attendants worked really hard.
Seat TypeEconomy Class
Aircraft TypeBoeing 787
Seat Layout3x3x3
Date FlownFebruary 2017
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
10/10

"one of the best airlines"

(United States)

Hainan Airlines was one of the best airlines I ever went on. Everything was clean, especially the bathrooms. The food was great, but there was a bit less than there should have been, so I would rate it 4.5 stars. This was the first five star airline I went on, so I thought the entertainment was exceptional. There was a big selection of games, shows and movies.
Seat TypeEconomy Class
Aircraft TypeA330
Seat Layout2x4x2
Date FlownJanuary 2015
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
8/10

"some seats couldn't be adjusted"

(Belgium)

Comfortable seat TV screen was clear and several movies (Western/Chinese). Toilets were cleaned regularly and seat pitch was about 32 inch. Only minus was that some seats couldn't be adjusted.
Seat TypeEconomy Class
Aircraft TypeA330
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes

Hainan Airlines Photos

HAINAN AIRLINES

Hainan Airlines is a privately owned airline, the fourth largest carrier in China. The Airline celebrated its 24th anniversary in 2017. The main international hub is Beijing Airport, other hubs at Chengdu, Chingqing, Changsha, Xi'an and Shangai. Hainan Airlines has a fleet of over 180 aircraft, including Boeing 787-9 / 787-8 / 767-300 / 737-800, A330-200/300, anda further 75 aircraft on order.

NEW UNIFORMS

Hainan Airlines unveiled their new uniforms at Paris Couture Week in June 2017. The fifth-generation Hainan Airlines uniforms highlight the combination of traditional Chinese features and internationally popular elements. The fusion of traditional Chinese elements and popular international fashion created an Oriental masterpiece that turned heads in Paris.

BUSINESS CLASS

Hainan Airlines long haul business class is provided on Boeing 787 and A330 aircraft, with flat bed seats, arranged 1x2x1 and 2x2x2 subject to aircraft type. In addition to luxury amenities, business class service includes an Onboard Chef and full dine on demand.

flat_seatsFlat bed seat
power_iconIn-seat &/or USB power
Onboard WiFi (some int'l routes)
AVODAudio / video on demand
DiningOn demand a la carte dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas / Sleepsuit
AmenitiesAmenity kit

DOMESTIC FIRST CLASS

Domestic first class is provided using a mixture of widebody A330, Boeing 787 and Boeing 737-800 aircraft.

flat_seatsFlat bed seat
Seat pitchSeat pitch : 50 ins
Seat widthSeat width : 20 ins
power_iconIn-seat &/or USB power
No WiFiOnboard WiFi
AVODAudio / video on demand
DiningOn demand dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
AmenitiesSlippers, eyeshade etc

ECONOMY CLASS

Hainan Airlines long haul economy class uses Boeing 787, A330 and Boeing 767 aircraft, and also includes Boeing 737-800 on domestic routes.

Seat pitchSeat pitch : 31-33 ins
Seat widthSeat width : 17.2 - 19 ins
Onboard WiFi (some int'l routes)
power_iconUSB power (most int'l routes)
AVODAudio / video on demand
DiningChinese & Western meals
WinesComplimentary beverages & wines
SleepingPillows & blankets
AmenitiesAmenity pack (int'l routes)

LOUNGES

Hainan Airlines have recently opened their flagship international lounge, the HNA Club at Terminal 2, Beijing Capital Airport. They also offer domestic lounges at many airports across China and have a new International lounge opening in Xi'an during 2017.

Lounge SeatingExpansive seating options
Seat pitchPrivate seat pods
Lounge showersShower rooms
WiFiLounge WiFi
Work StationsWorkstations / business area
power_iconCharging facilities
AVODEntertainment area
DiningBuffet & a la carte dining
WinesSelf service bar
SleepingRelaxation rooms
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