Cathay Pacific Airways

Seat Reviews


5 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 142 reviews
5/10
5 star Skytrax Rating
Sort Reviews by :
Show
1/10

"the most uncomfortable I've ever been"

(New Zealand)

Seats are non-reclining shells. Seat base slide forward about 3 inches. Terrible. I flew 12 hours Auckland to Hong Kong 11 hours return - the most uncomfortable I've ever been. Impossible to sleep or even relax. Food was just okay. Seats give you a stiff neck as you slouch on your ultramodern she'll! Stiff back- stiff neck. Pillow was good for back support- you needed it. Only 6 toilets for all of economy and they are cramped. Only fly them again if no other choice.
Seat TypeEconomy Class
Aircraft TypeAIRBUS A340
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
9/10

"legroom is perfect"

(Hong Kong)

On a brand new A330-300 regional layout. Legroom is perfect PTV screen could be bigger. Breakfast was delicious. Flight attendants work smart with quick react.
Seat TypeEconomy Class
Aircraft TypeAIRBUS A330-300
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
2/10

"the worst I've sat on"

(Australia)

From Sydney via Hong Kong to Paris. First 10 hours to HK were okay pretty on par with other major airlines and no complaints about the A300 seat comfort access or configuration. However the A340 shell seats are hard uncomfortable and the worst I've sat on. The fact that the seat doesn't recline from your hips and merely slumps you downwards putting an immense amount of pressure on your lower back and bottom is terrible for getting any kind of sleep rest or even just general comfort. I'm average height and small build but I can only imagine with horror what this might feel like for taller or bigger built people. When slumped in the seat there then appears a large gap between the paper thin seat padding and the headrest causing further spinal issues with no support for your head neck and shoulders. As a final insult the seat belts have an airbag in them which makes one side of the belt extremely bulky quite weighty and cumbersome so that even just sitting upright never mind trying to sleep is uncomfortably restricted by this bulging leather strap. There's also limited leg room under the seat in front not sure why but it's probably the fault of the shell seat design being so low to the floor and there's also very limited space in the seat pocket annoying when you can't fit much under the seat either. The only saving grace this aircraft design has is the configuration. I was travelling with just one other person and it was nice to just sit in a twosome without fear of the dreaded middle seat or clambering over a stranger while they sleep to go to the restroom.
Seat TypeEconomy Class
Aircraft TypeAIRBUS A340
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
8/10

"impossible to sleep"

(Australia)

Flew Paris to Hong Kong in a shell seat that does not recline. Impossible to sleep and my TV didn't work. Do not fly in this aircraft on Cathay until you can be sure that they have replaced these appalling seats with ones that recline. A pity as the other three legs of our trip with this airline (in A330 and 777) were excellent.
Seat TypeEconomy Class
Aircraft TypeAIRBUS A340-300
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
9/10

"comfortable seats well padded"

(Australia)

Comfortable seats well padded leg room OK entry and exit to seat is just OK table is great size arm rest is good size.
Seat TypePremium Economy
Aircraft TypeAIRBUS A330
Seat Layout2x3x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
8/10

"has very generous width and pitch"

(Canada)

I flew from Toronto-Hong Kong which is about 15 hours. I had a great experience with CX. I have flown on Cathay's economy and PE is much better. The seat is very new and has very generous width and pitch. The service however isn't much better than economy. You get priority services at the airport but not much more on the plane. The food is pretty much the same except for metal cutlery. You get a small basic amenity kit. I would recommend PE for long haul flights but not really for short-medium haul.
Seat TypePremium Economy
Aircraft TypeBOEING 777-300
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
8/10

"there was ample legroom"

(United States)

For a very tall person there was ample legroom and even Access in and out was surprisingly easy. I highly recommend these seats.
Seat TypePremium Economy
Aircraft TypeBOEING 777-300ER
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
5/10

"will not be able to sleep"

(United States)

HKG-SFO in Premium Economy. Do not sit in row 30 (forward bulkhead)! I was in seat 30H and flight attendants and passengers open and close the galley curtain. You will not be able to sleep due to the constant traffic noise and light that comes from the curtain opening and closing.
Seat TypePremium Economy
Aircraft TypeBOEING 747-400
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
9/10

"aircraft was also very comfortable"

(Singapore)

I was on board Cathay Pacific CX 650 from Singapore to Hong Kong. This aircraft used the new Regional Haul seating plan. The aircraft was also very comfortable. The seats was formerly the Shell seating. But due to some complains on passengers who have experienced on the seats Cathay decided to switch some aircraft's shell seat to a recline seat. Therefore making it comfortable for passengers.
Seat TypeEconomy Class
Aircraft TypeBOEING 777
Seat Layout3x3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
2/10

"fixed back rest was torture"

(South Africa)

Johannesburg to Taipei with the flight being over 2 legs and 14 hours of flight. The new "shell seats with the fixed back rest was torture. I did not manage to sleep. Whoever the designer of the seats should take a 4 hours flight in them and experience how uncomfortable they are.
Seat TypeEconomy Class
Aircraft TypeAIRBUS A340
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no