As I wanted to ensure that both my wife and I sat together in Club Europe part of the cabin, I was constantly checking the availability of seats. So I checked on Sat, 18th and Sunday 19th and on both occasions the only seats that were available were 2+2+1+1+1, so 7 in total. Therefore I felt that I could not wait until Tues, 21st for online check in, as I wanted to ensure that I sat next to my wife. So with that in mind I pre-booked 2 seats 15a and 15b to ensure that we sat together and the extra £50. However, when I checked the seat availability again on Mon, 20th and Tues 21st, I was shocked to see that there were plenty of seats available. When I saw this I felt I had been forced and cheated by BA to pay an extra £50, this left a bitter taste in my mouth and was angry with the way I had been treated by BA. The flight was delayed for 1 hour 40mins without an explanation as to why. Ok, these things happen but an explanation as to why were were delayed would have been appreciated. By the time the cabin crew came round with the supposed lunch, it was close to 3pm and by the time the cabin crew reached us, they could not offer us a choice of food and the only thing that was left, was Fish. Therefore we were left with 2 trays of front of us with a salad bowl, a bread roll, an empty cup and an empty glass and a napkin with various cutlery, totally useless if you have no food to eat. Eventually crew managed to find a Chicken dish that we could eat. The Club Europe cabin was not sectioned off to the economy class passengers. So these passengers were constantly walking past us to use the toilet facilities that were meant for Club Europe passengers. After several complaints from myself and fellow passengers did they make an announcement over the PA about the facilities. However this did not stop the constant flow of passengers
Premium Economy |
Boeing 767 |
2x2x2 |
July 2015 |
Couple Leisure |
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