Avianca

✅ Trip Verified | Flight was over 6 hours, seats did not recline and I have never been more uncomfortable in my life. I have seen this for small commuter flights, not long ones like this. Just horrid

Not Verified | Extremely short legroom, very uncomfortable chairs, even with a higher rate what you get is just the chair reclines, not suitable for tall people or long flights. Alsoo in two different trips the flight had delays in departure, the first one of an hour and the next flight more than 3 hours

Not Verified | Seats are so uncomfortable, you have a very little legroom space, seats do not recline and one of the planes I travelled did not have USB port. In a 6 hour flight, New York to Bogota, the plane did not have screens but did have a website for entertainment but it’s not the same. They did not offer a glass of water for free, you had to pay for everything. Do not fly with Avianca on international flights, it’s so uncomfortable.

✅ Trip Verified | Seats are extremely uncomfortable, too hard and it’s impossible to be in one position over an hour, which makes it impossible to sleep. Not a good option for an overnight flight.

✅ Trip Verified | The Avianca Boeing 787 seat was comfortable and slightly above average for what you normally have in a Economy class with other airlines. I have found the adjustable headrest very unusual but effective as that helped get a few hours of sleep. Unfortunately, the TV screen cannot be moved at an angle. USB charging works and the AC power supply there but well hidden between the seats.

✅ Trip Verified | For my flights with Avianca, I had the front row seat in economy on the A330. Row 7 has a missing window, but this isn’t too bad as you have one window for view, not a blank wall. The seat is quite old, but seems to be in good condition. To truly prove that an economy class seat is good, you need to fly it on an overnight flight. That is when you can truly say if it’s good or not. Unfortunately all my flights were day flights. The headrest was a first for me, never had a side ballast that folded down, rather than folded in! I don’t see any benefit to this and the headrest functioned as a good cushion. There is a handy storage compartment on the back of the seat in front, and the screen is a reasonable size. Entertainment is plentiful and the screen is slightly unresponsive. The problem I really had was the fact that they did not have enough pillows and blankets for everyone. It seemed that they placed them on random seats, although I suspect the passenger manifest would’ve been consulted for gold members, as I was given one at my seat. The legroom was pretty large and it had a large footrest. The only gripe I would have with the seat would be the headrest.