Austrian Airlines

My seat was at the emergency exit so plenty of leg room. But only when not too many people gathered in front of me to line up for the toilets. Seat was extremely narrow couldn't be reclined very far so the 11 hours from Bangkok to Vienna were like hell. Service: dinner was ok but no breakfast (instead only a small sandwich) no wet towels were handed out. tea comes in a paper cup cutlery is plastic IFE very good good screen but only small in-ear headphones were provided.

We usually fly business class long haul but this time C was sold out and we were seated in economy were surprised after the flight to Bangkok how comfortable it was.

Only 6ft tall I never suffered so much like on these refurbished Boeings 767. I flew from VIE-IAD I could not stretch my legs seat was hard and uncomfortable cutting into my back legs. I was sore for a week even though I had stood up every 3 hours for a stretch and walk. I complained and their reply was they refurbished the planes with new ergonomic seats for better passenger comfort. What a difference when I flew with Lufthansa last year far better comfort.

Will never ever use this airline. Seats are designed to torture anybody with slightly longer legs who is more than 6 feet tall. Also completely inept airport staff unwilling to even discuss this issue (so I had to suffer both ways from Bangkok to Vienna and back. Plenty of lessons to learn from Thai Airways flying the Boeing 777 from Bangkok to Melbourne with adequate leg room etc.

Austrian has such a ridiculously inferior economy product on its long haul flights. The hard basically non-reclining seats in a stuffy worn out Boeing 767 are completely unacceptable. Flew IAD-VIE on Austrian but connected via Munich on my return flight on Lufthansa - what a difference.

Stay clear of the last row that is row 17! Do not let them trick you. The ground staff told me that the seat would have a good view. In fact there wasn't even a window! Plus you can't recline the seat at all and it is already more upright than any other seat in the cabin. Very uncomfortable and no view at all. Take any other row but not the last one.

JFK-VIE trip was torture. The most uncomfortable seat I have ever had on a plane. The food was very good relative to the usual economy experience.

Definitely the worst flights ever in Economy class. Uncomfortable seats poor seat pitch and recline. If you're taller than 175cm choose another carrier or be ready to be cramped!!!

I travel a lot and this was the worst experience on any long haul flight in economy ever. 10 seats in a row on a 777 and a very low seat pitch resulted in extremely uncomfortable a flight despite fair service and a huge PTV.

Completely unacceptable for a long-haul flight. Seats do not recline much and the ulphostery is very old.