Austrian Airlines

Seat Reviews

4 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 651 reviews
5/10
4 star Skytrax Rating
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1/10

Austrian Airlines customer review

Review by (New Zealand)

Worst flight ever. Leg room was very limited and seat would not recline properly. Couldn't sleep a minute from BKK to VIE. We will definitely avoid this airline in the future.
Aircraft TypeBOEING 777
Seat Layout3x4x3
Cabin FlownEconomy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
8/10

Austrian Airlines customer review

Review by (Austria)

These seats are great for European routes but there is no headrest but this is not too much of a problem. I found the flight comfortable.
Aircraft TypeAIRBUS A320
Seat Layout3x3
Cabin FlownEconomy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
2/10

Austrian Airlines customer review

Review by (Austria)

My seat was at the emergency exit so plenty of leg room. But only when not too many people gathered in front of me to line up for the toilets. Seat was extremely narrow couldn't be reclined very far so the 11 hours from Bangkok to Vienna were like hell. Service: dinner was ok but no breakfast (instead only a small sandwich) no wet towels were handed out. tea comes in a paper cup cutlery is plastic IFE very good good screen but only small in-ear headphones were provided.
Aircraft TypeBOEING 777-200
Seat Layout3x4x3
Cabin FlownEconomy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
8/10

Austrian Airlines customer review

Review by (Austria)

We usually fly business class long haul but this time C was sold out and we were seated in economy were surprised after the flight to Bangkok how comfortable it was.
Aircraft TypeBOEING 777
Seat Layout3x4x3
Cabin FlownEconomy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
1/10

Austrian Airlines customer review

Review by (Czech Republic)

Only 6ft tall I never suffered so much like on these refurbished Boeings 767. I flew from VIE-IAD I could not stretch my legs seat was hard and uncomfortable cutting into my back legs. I was sore for a week even though I had stood up every 3 hours for a stretch and walk. I complained and their reply was they refurbished the planes with new ergonomic seats for better passenger comfort. What a difference when I flew with Lufthansa last year far better comfort.
Aircraft TypeBOEING 767-300
Seat Layout2x4x2
Cabin FlownEconomy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

Austrian Airlines customer review

Review by (Australia)

Will never ever use this airline. Seats are designed to torture anybody with slightly longer legs who is more than 6 feet tall. Also completely inept airport staff unwilling to even discuss this issue (so I had to suffer both ways from Bangkok to Vienna and back. Plenty of lessons to learn from Thai Airways flying the Boeing 777 from Bangkok to Melbourne with adequate leg room etc.
Aircraft TypeBOEING 777-200
Seat Layout3x4x3
Cabin FlownEconomy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

Austrian Airlines customer review

Review by (United States)

Austrian has such a ridiculously inferior economy product on its long haul flights. The hard basically non-reclining seats in a stuffy worn out Boeing 767 are completely unacceptable. Flew IAD-VIE on Austrian but connected via Munich on my return flight on Lufthansa - what a difference.
Aircraft TypeBOEING 767
Seat Layout2x3x2
Cabin FlownEconomy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
2/10

Austrian Airlines customer review

Review by (Austria)

Stay clear of the last row that is row 17! Do not let them trick you. The ground staff told me that the seat would have a good view. In fact there wasn't even a window! Plus you can't recline the seat at all and it is already more upright than any other seat in the cabin. Very uncomfortable and no view at all. Take any other row but not the last one.
Aircraft TypeFokker 70
Seat Layout2x3
Cabin FlownEconomy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
2/10

Austrian Airlines customer review

Review by (Austria)

Stay clear of the last row that is row 17! Do not let them trick you. The ground staff told me that the seat would have a good view. In fact there wasn't even a window! Plus you can't recline the seat at all and it is already more upright than any other seat in the cabin. Very uncomfortable and no view at all. Take any other row but not the last one.
Aircraft TypeFokker 70
Seat Layout2x3
Cabin FlownEconomy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

Austrian Airlines customer review

Review by (United States)

JFK-VIE trip was torture. The most uncomfortable seat I have ever had on a plane. The food was very good relative to the usual economy experience.
Aircraft TypeB777-200
Seat Layout3x4x3
Cabin FlownEconomy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
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