Alitalia

Seat Reviews

3 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 693 reviews
5/10
3 star Skytrax Rating
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4/10

Alitalia customer review

Review by (Canada) 19th November 2014

Toronto to Rome and back. Same Aircraft on both flights. The aircraft appeared old it did not have the Italian colours but the tail was blue with a design I did not recognize. The seats were filthy stained and with the cover of the back coming unglued. My tray at least was unsteady and it seemed on the verge of detaching from the supporting system. The leg room was sufficient for my height and body type (I am 5'8" and 170 lbs) but for anyone taller or heavier it would be extremely uncomfortable. The overhead monitor did not work and neither did the sound system. The food its not worth the comment. I think the president of this Airline should definitely consider another line of work.
Aircraft TypeAIRBUS A330
Seat Layout2x4x2
Cabin FlownEconomy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
2/10

Alitalia customer review

Review by (United States) 19th November 2014

Very narrow seat. every time a FA pass by you will be bumped. Very difficult to get in/out when the one in front is reclined (and of course it will) . The IFE screen is small and very low contrast.
Aircraft TypeBOEING 777-200
Seat Layout3x4x3
Cabin FlownEconomy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
4/10

Alitalia customer review

Review by (Brazil) 2nd August 2014

ORD-FCO. The flight is a "seasonal" flight and it appears that they do not use a "regular" plane on it. The various seat review sites said that the "Classica" Cabin in the two class version had new seats with IFE. Old very old seats with no cushion left in the cushioning and no in-seat back IFE. Rather we had a CRT every 10 rows (and ours was broken). This means that the Seat arms go up all the way and no boxes to block legroom. The bad - well seat back IFE is essentially "the standard" now. So I am of two minds. The leg room and fully disappearing arm rests are good. The old cushionless cushions very bad. The lack of seat back IFE that's just unusual and very third world. So if you are taking a night flight the plane is not full and you don't need to be entertained this is likely better than most of the coach across the Atlantic.
Aircraft TypeAIRBUS A330-200
Seat Layout2x4x2
Cabin FlownEconomy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
3/10

Alitalia customer review

Review by (Brazil) 6th January 2014

Seat 20A. Narrow seat and has a big equipment box below the seat in front that really prevent any taller passenger to stretch his legs and try to sleep/rest.
Aircraft TypeBOEING 777-200
Seat Layout3x4x3
Cabin FlownEconomy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

Alitalia customer review

Review by (Netherlands) 3rd March 2009

Not enough leg room for somebody taller than 175 cm (5'10) specially when the passenger in front of you reclines his seat to the max. How to look at the screen is still a puzzle to me. I think you have to be under 160 cm (5'4) to have a decent view - if you are lucky the IFE works.
Aircraft TypeB777
Seat Layout3x4x3
Cabin FlownEconomy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

Alitalia customer review

Review by (Netherlands) 3rd March 2009

Not enough leg room for somebody taller than 175 cm (5'10) specially when the passenger in front of you reclines his seat to the max. How to look at the screen is still a puzzle to me. I think you have to be under 160 cm (5'4) to have a decent view - if you are lucky the IFE works.
Aircraft TypeB777
Seat Layout3x4x3
Cabin FlownEconomy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no