Air Transat

Seat Reviews


3 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 18 reviews
4/10
3 star Skytrax Rating
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1/10

"most uncomfortable flight"

(Canada)

Trip Verified | This was by far the most uncomfortable flight. Seats are incredibly hard and way too narrow for any comfort. I had booked an aisle and my boyfriend had the window seat. Most of the time, nobody will take the middle, unless the flight is at capacity. Unfortunately, this time I was asked to move into the middle seat and was sandwiched between two very large men whose shoulders far exceeded the width of the seat, including my own. I am also not a tiny person. I had to sit wedged sideways just to fit and dislocated a rib in the process. I used to enjoy flying with Air Transat, but this has gotten way out of hand. It is truly appalling and cruel to treat people this way. There are only 12 club class on this airline so 12 people can pay an exorbitant amount to be comfortable while the other 300+ passengers get to travel in extreme discomfort.
Seat TypeEconomy Class
Aircraft TypeA330-200
Seat Layout3x3x3
Date FlownFebruary 2024
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no



23rd February 2024 : Air Transat response

Hi there, thank you for taking the time to write to us about your latest flight. We are sorry to hear that your experience was not optimal. We do offer Club Class with spacious and comfortable seats. We also offer seats with extra legroom. We understand the inconvenience you have experienced and we apologize. We thank you for choosing Air Transat and we hope to see you again soon! /Edouard

3/10

"The seats were horrible"

(Canada)

Trip Verified | The seats were horrible! For an 11 hour flight, you'd think the airline would provide an aircraft that's comfortable. The seats were narrow, very little cushion and uncomfortable. We even paid an additional $83 each to upgrade to premium seats. What a waste of money. Pay a little more and fly in comfort, especially when flying overseas or for such a long period of time.
Seat TypePremium Economy
Aircraft TypeA330-200
Seat Layout3x3x3
Date FlownSeptember 2023
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Seat Storage 12345
no



22nd November 2023 : Air Transat response

Hi there, I am sorry to read that you had an uncomfortable flight. Air Transat doesn't offer premium seats, in economy, we only offer extra legroom seats. If you wish to have wider seats, we have our Club class in an exclusive cabin with spacious and comfortable seats. I hope that this information will help you choose the seat that meets your expectations for your next trip. Thank you! /Alexe

1/10

"seat comfort is quite terrible"

(Canada)

Not Verified | This is the second flight with Air Transat in the last 2 months. Although these planes are newer, the seat comfort is quite terrible. Anyone dealing with any back issues or lower back problems, please re-think this airline. My second flight confirmed why I should avoid Air Transat. It's not worth the cost of the pain, massages and possible chiropractor you will need to recover from these seats. I was on a 5 hour flight - and 4 days later I am still dealing with the pain of those seats.
Seat TypeEconomy Class
Aircraft TypeA321neo LR
Seat Layout3x3
Date FlownMarch 2022
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
9/10

"enjoyed a most pleasant flight"

(Canada)

Trip Verified | Toronto to Cancun. Business Class on this leisure airline is known as "Club Class". We enjoyed a most pleasant flight, we began with pre-flight mimosas, our pre-ordered Gourmet meals were good, the IFE performed perfectly (once you get the hang of the pullout control unit, but the also touchscreen works, if you can reach it, it's a Row 1 issue) As compared to years prior, the included Comfort Kits no longer have slippers, so take your past ones, nor headphones which is good as many pax like myself bring our own. The only thing is that by using the second door (around Row 10) to deplane, the crew should make the Economy wait until the Club pax have exited first. Otherwise, for everything you get with AT Club Class, highly recommended.
Seat TypeBusiness Class
Aircraft TypeA330-200
Seat Layout2x2x2
Date FlownJanuary 2020
Type Of TravellerLeisure
Sleep Comfort 12345
Sitting Comfort 12345
Seat/bed Width 12345
Seat/bed Length 12345
Seat Privacy 12345
Power Supply 12345
Seat Storage 12345
yes
1/10

"seats tremendously uncomfortable"

(United Kingdom)

Not Verified | The standard recommended layout for this aircraft is 8 seats per row. Air Transat have squeezed in 9 seats. The seats are tremendously uncomfortable, highly unsuitable for a 9.5hr flight from Vancouver to London, let alone the London to Calgary flight we did when we flew out there. I found myself constantly adjusting my position to alleviate the lower back pain caused by the woefully inadequate seat padding, also being quite broad-shouldered, I was always conscious of nudging the person in the neighbouring seat. The legroom is just about okay, but when the seat in front is reclined it makes it impossible to get a decent viewing angle and also quite tricky to get up to love about. The aisles are also very narrow, I found it difficult to go for walk without tripping up and walking sideways down the aisles to avoid collisions. Overall, it was very, very disappointing, the price difference between this airline and WestJet or Air Canada wasn't huge so next time I shall avoid Air Transat and pay a little extra for the flights from Air Canada or WestJet because long haul in this predicament is absolutely awful!
Seat TypeEconomy Class
Aircraft TypeA330-200
Seat Layout3x3x3
Date FlownJuly 2019
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
4/10

"seats extremely uncomfortable"

(Canada)

Trip Verified | Paid extra and booked 2x2 in rear of plane for a bit of extra space - even these seats were extremely uncomfortable especially for an 8 hour flight! When seat in front reclines, its in your face,- trying to get up from seat when person in front reclines was nearly impossible. Short haul flights would be ok I guess but still uncomfortable
Seat TypeEconomy Class
Aircraft TypeA330-300
Seat Layout2x3x2
Date FlownJune 2019
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
9/10

"Always book Option Plus"

(Canada)

Not Verified | Always book Option Plus. It allows seat selection, express check in, extra baggage, priority baggage handling, meal, drink, blanket and headphones. Always book the 2 seat section at rear for extra room.
Seat TypePremium Economy
Aircraft TypeA330
Seat LayoutMostly 3x3x3, some 2x3x2
Date FlownFebruary 2019
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Seat Storage 12345
yes
9/10

"completely relaxed position"

(Canada)

Trip Verified | Our seats were 2H and 2K. I sat in 2K. The seats are in the club class cabin. The first thing that struck me was just how much shoulder room I had. I could actually sit in a completely relaxed position with my arms at my sides and neither me nor my fiancee touched arms unless we chose to. Last time we flew we spent the entire flight in a really awkward human sandwich with a stranger in the aisle seat. The next thing is the leg room. There's actually a little hanging footrest under the seat in front to put your feet in and it's comfortable enough. The recline of the seat back is decent as well. I had no difficulty getting comfortable. The in-flight entertainment system was great. It had a little remote that controlled the pointer in the screen and gave the ability to just lie back and use the controller without having to lean forward to change selections or adjust settings. Small detail but a good one. The only issue for me is still seat spacing. When you need to get up to get to the aisle it is a tad easier to do but it still requires a cautious effort. All in all it's a great seat and more than comfortable enough. Our connecting flight ended up being a substitute by Hi-Fly on their A340-300 with Emirates old 1st class cabin and even with the insane leg room it offered, I still prefer the club class seat as it was wider and for me, that's huge because I like my shoulder room.
Seat TypePremium Economy
Aircraft TypeA330-200
Seat Layout2x2x2
Date FlownSeptember 2018
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
1/10

"Not what we paid for"

(Canada)

Trip Verified | The seats in Air Transat Club Class were supposed to be wide spacious leather 2x2 seats as pictured on their web site. Instead they were cramped non-leather economy seats with the middle seat vacant. Not what we paid for.
Seat TypePremium Economy
Aircraft TypeBoeing 737-800
Seat Layout3x3
Date FlownAugust 2018
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
9/10

"seats are fine"

(United Kingdom)

I always fly with Canadian Affair it used to be the Thomas Cook flights but for the last few years it is Air Transat. I cannot fault them, seats are fine, I always like an aisle seat for getting up and down to stretch my legs. Also I am Coeliac and the meals are nice cannot say anything bad about them airline staff on plane very nice. I flew with them again last September from Glasgow to Toronto to visit family. And hopefully will be flying with them again next year.
Seat TypeEconomy Class
Aircraft TypeA310
Seat Layout2x4x2
Date FlownSeptember 2015
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
1 to 10 of 18 Reviews