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a 5-Star Airline

Asiana Airlines President, Mr Yoon Young-doo (centre-right)

Skytrax CEO, Mr Edward Plaisted (centre-left)

LONDON, UK - 26th February 2010

SKYTRAX have confirmed that Asiana Airlines has been Certified as a world 5-Star Airline for the 2010 ranking period.

Asiana Airlines received another confirmation of its continued commitment to service Quality excellence when the 5-Star ranking for the year 2010 was awarded by Skytrax at a ceremony in Seoul, South Korea on 25th February 2010.

Asiana Airlines was first conferred the “5-Star Airline Status” in 2005. This highly recognized and prestigious award honors airline Product and Service Quality Excellence, and has been instituted by Skytrax, the world's leading, independent airline research and air travel information organization.

Commenting on the decision to renew the 5-Star ranking bestowed on Asiana Airlines, Mr Edward Plaisted, CEO Skytrax, stated “The greatest attribute behind 5-Star status is an airline's ability to deliver the combination of Product and Service. We are focused on recognizing airlines whose staff deliver a true 5-Star standard of service delivery, both at the Airport and Onboard. The renewal of the 5-Star ranking to Asiana Airlines reaffirms its standing as the leading airline in South Korea,  and is one of only 6 airlines in the world that have been awarded this status.”

5-Star Ranking is the 'ultimate' ranking awarded to airlines achieving the highest Quality performance. 5 Star status recognizes airlines at the forefront of product and service delivery achievement, that generally set trends to be followed by other carriers. This Ranking is assessed by Skytrax after detailed Product and Service standards analysis for each featured airline, and is not connected in any way to customer ratings gathered online on travel forums. A 5-Star ranking recognizes the highest standard of Product across the different quality assessment categories, and consistently high standards of Staff Service delivery in Onboard and Airport environments.

Asiana Airlines is one of just 6 airlines worldwide that currently meet the rigorous quality criteria which Skytrax set for this prestigious, top tier 5-Star airline ranking.

  Large format photo page

  View Asiana Airlines o5-Star Ranking

  Read the latest Asiana Airlines passenger reviews

For information and further media products, please contact:

Mr Peter Miller
Director Marketing - SKYTRAX
Email :  miller@airlinequality.com




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