AIR CHINA IS CERTIFIED AS 4-STAR AIRLINE FOR 2011

LONDON, UK - 28th June 2011

Air China have been presented with the 4-Star Airline ranking by Skytrax, the independent, global airline rating organisation. This 4-Star Airline ranking recognises the significant and sustained improvement in Air China onboard product and service, as well as changes to airport product and service levels.
 

Air China Chairman, Mr Kong Dong (right) received the award on behalf of Air China from Mr Edward Plaisted, Skytrax Chairman (left)

Air China introduce their new Boeing 777-300 and A330 products in July 2011 (see below), that will offer passengers in First and Business Class the latest high quality flatbed seating, as well as AVOD entertainment across all cabin classes. By the end of 2011 over 40 per cent of the Air China long haul fleet will be equipped with their new product standards, rising to over 70 per cent during 2012.

New catering concepts across the all cabins has significantly improved the passenger experience on both long and short haul flights, and customers can now expect a very competitive product when taking Air China flights.

Edward Plaisted, Chairman and CEO of Skytrax: "Air China has made great strides in the last 6-months and the airline's 4-Star ranking is well-deserved.  Skytrax star ranking audit examines more than 800 areas of product and service delivery, both on the ground and in the air. The assessment provides an accurate and independent guide for travellers around the world, and Air China passengers can look forward to a much higher quality of product and service."

Skytrax, which is recognised worldwide as a leading independent authority on airline quality and assessment, has been completing flight checks with Air China since the end of 2010 and extensively examined all product and service delivery areas across both international and domestic routes.

Air China's 4 Star Airline ranking signifies that the airline has achieved a good standard of product across all travel categories, with standards of staff service delivery in both the onboard and airport environments also being well ranked.

Currently, Air China operates a fleet of 400 aircraft on 280 routes, serving over 31 countries and regions with over 1,400 flights per day. Air China is China's only national flag carrier and a Star Alliance member. In addition to commercial operations, it also provides special flight services for the country's state leaders on official visit to other countries.


AIR CHINA FLEET IMPROVEMENTS

NEW WIDEBODY AIRCRAFT





RETROFITTING OF WIDEBODY AIRCRAFT WITH NEW PRODUCT




NEW NARROWBODY AIRCRAFT

  Air China 4-Star Airline ranking

  Air China Customer Trip reviews

For information and further media products, please contact:

Mr Peter Miller
Director Marketing - SKYTRAX
Email :  miller@airlinequality.com