New services for ANA All Nippon Airways passengers at Narita Terminal 1
South Wing, including Japan’s First Arrivals Lounge
From 2nd June 2006, ANA & Star Alliance member airlines will come
together in the South Wing of Terminal 1 at Tokyo’s Narita Airport, a
brand new facility designed to exploit alliance synergies and make
international travel easier and more convenient.
The new Narita Terminal 1 South Wing departure lobby will boast a
spacious floor plan covering approximately 16,200 square meters, three
times larger than the current lobby at Narita Terminal 2. For the first
time, 10 of the 11 Star Alliance members serving Narita Airport will be
located in one place in an ideal layout which facilitates check-in and
departure procedures as well as easy navigation around the terminal.
Self-Service Check-in Units
To save further time, ANA will install 126 self-service check-in units –
the largest number of any airport in the world – which also have the
capacity to be used by other airlines. In future it is planned to
expand use of the units to all passengers of Star Alliance member
airlines, regardless of the carrier with which they are travelling.
Smart e-Service
ANA’s Smart e-Service, which allows passengers to complete all ticketing
and check-in procedures online via computer or mobile phone, will also
be available for flights departing from Narita Terminal 1. The same as
that offered currently at ANA’s domestic hub, Haneda airport, Smart e-
Service enables passengers to receive their boarding pass in a mere
eight seconds with nothing more than a simple touch of their mobile
phone, or RF enabled ANA credit card to the self-service check-in unit.
Curbside Check-in
If arriving by bus or car, ANA passengers will have access to quick and
easy curbside check-in.
In-line Screening
Furthermore, ANA will introduce in-line baggage screening inside the
terminal – reducing the amount of time passengers have to stand in line
and freeing up space in the terminal.
Reduced Connecting Times
The move to Narita Terminal 1 South Wing will radically improve the
minimum connecting times for passengers transiting connecting between
the flights of Star Alliance member airlines.
Baggage drop for international to domestic connections
In addition, passengers connecting from international to domestic
flights at the new South Wing will no longer be required to call at the
domestic departure counter to check-in their bags again. Making use of
Japan’s first baggage drop facility after clearing customs, they can
transit simply and quickly to their domestic flight.
Departure Lounges
First and business class passengers, ANA Mileage Club (AMC) Diamond,
Platinum ANA Super Flyers card holders and Star Alliance Gold members
will be able to relax at one of two ANA departure lounges in Satellites
4 & 5. At 3,000 square meters each, the new lounges will provide twice
as much space as current lounges, and 30% more seats.
When combined with the lounge of United Airlines in Satellite 3, this
means that over 10,000 square meters of lounge space is offered to
passengers of Star Alliance member airlines.
Arrival Lounge
In another first for Japan, ANA has created an arrivals lounge equipped
with showers for passengers to refresh themselves after their
international flight. The arrival lounge is available to ANA First
Class and Club ANA business class passengers, ANA Mileage Club (AMC)
Diamond and Platinum members, and ANA Super Flyers cardholders. The
arrivals lounge also doubles as the domestic departure lounge.
6th March 2006
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