June 2012 - London, UK
Air Astana have been awarded the 4-Star Airline ranking for 2012 by SKYTRAX, the independent global airline
rating organisation. This 4-Star Airline ranking recognises the continued improvement in Air Astana product and
service quality levels.
Edward Plaisted of SKYTRAX commented : "Air Astana continues to improve standards, providing a good quality of both Product and Service
to their customers, and the airline's new 4-Star ranking is well-deserved. The SKYTRAX star ranking audit examines more than
800 areas of product and service delivery, both on the ground and in the air. The assessment provides an accurate and independent guide
for travellers around the world, and Air Astana passengers can look forward to a high quality of product and service. We are delighted to see Air Astana achieve this 4-Star Airline status in 2012."
SKYTRAX is recognised worldwide as the leading, independent authority on airline quality and assessment, and has completed flight
checks with Air Astana during 2012 and extensively examined all product and service delivery areas across the airline's routes.
The Air Astana 4 Star ranking signifies that the airline has achieved a good standard of product across all travel
categories, with standards of staff service in both the onboard and airport environments also being well ranked.
For further information, please contact:
Mr Peter Miller
Director Marketing - SKYTRAX
Email : firstname.lastname@example.org