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An interesting and elaborate website for this supposed Macau based long haul airline, but one which apparently does not
actually operate any flights - although seeking to sell tickets through their web operation.
A SKYTRAX reader, Deanne Potter said "this new Macau based charter airline offers discounted flights between Macau, SAR, China and
Vancouver, BC, Canada. The company’s website offers amazing seat sales and I recently reserved the Santa Special for HK1500 return.
I received an email from reservations saying my requested travel dates were confirmed for 24 hours and that I could secure the ticket
by wiring the money into the company’s Hong Kong bank account. I was asked to email my passenger information and the wire transfer
number so my ticket could be issued. I had some questions regarding the ticket but was unable to find a current phone number
for the company. The only number I could find is no longer in service and all contact information on the company’s website is via email.
I began to get a little suspicious so I rang the Macau International Airport Authority and was informed that the airport has cancelled
all Metis Transpacific flights out of Macau and that I should not pay for the said ticket. I feel that I have narrowly missed being
conned and am posting this so that other unsuspecting travellers don’t get caught out too."
"The Metis Transpacific website makes all sorts of claims about aircraft, fleet and product offering, and even includes some
internal cabin shots taken from an ex-South African Airways Boeing 747-400" said Peter Miller of Skytrax.
"However, neither Macau or Vancouver airports include any flights for this airline, despite the Metis Transpacific website
stating that they have a flight operating today (2nd November) on this very route!" added Miller.
"It appears to be a clear case of buyer beware of these type of antics" according to Skytrax CEO Edward Plaisted. "Whilst the
majority of potential customers will quickly realise that this is a spoof operation, with the price of air fares they are seeking to sell,
it does not take many unwary consumers for such a company to falsely obtain substantial sums of money."
Press and Media enquiries should be directed to:
Mr Peter Miller
Director Marketing - SKYTRAX
Email : miller@airlinequality.com
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