1.  Do you find it easy to use your airline FFP loyalty mileage?
      (46,726 responses : Mar 2007)

Yes

46 %

No

54 %

2.  Have you been upgraded on any flights in the last year?
      (34,662 responses : Mar 2007)

Yes

11 %

No

89 %

3.  Do you know what a "codeshare" flight is?
      (41,226 responses : Mar 2007)

Yes

77 %

No

23 %

4.  Do you have travel insurance when you fly?
      (33,817 responses : Mar 2007)

Yes

37 %

No

63 %

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