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PASSENGER POLL RESULTS : JANUARY
2008
Every month, Skytrax conduct a wide range of online Passenger polls,
attracting more than 200,000 responses per monthly period.
On this page, you will find the results for Passenger polls conducted
this month. Read other Passenger Poll results by clicking on the links
below.
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JANUARY 2008 - PASSENGER POLL RESULTS |
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1. Are you fed up with airlines contracting out help lines to call centres in India etc?
(28,553 responses :
January 2008) |
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Yes |
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92 % |
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No |
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8 % |
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2. Does worry about service support and back-up put you off using low-cost airlines?
(31,407 responses :
January 2008) |
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Yes |
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74 % |
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No |
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26 % |
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3. Do you find airlines efficient at answering online/e-mail enquiries?
(24,254 responses :
January 2008) |
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Yes |
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22 % |
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No |
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78 % |
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4. Do you take your shoes off onboard a long-haul flight?
(28,463 responses :
January 2008) |
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Yes |
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65 % |
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No |
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35 % |
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5. Have airline alliances improved the travel experience?
(31,064 responses :
January 2008) |
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Yes |
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54 % |
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No |
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46 % |
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6. Do you ever "worry" about an airline losing your luggage?
(26,925 responses :
January 2008) |
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Yes |
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67 % |
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No |
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33 % |
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7. Does an airline's advertising, influence your choice of airline?
(33,446 responses :
January 2008) |
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Yes |
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40 % |
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No |
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60 % |
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