"the food choices are amazing"
Paul Thornton (United Kingdom)
Shoe polish free spa treatments or free haircut in the salon. Then off for a shower if you so wish then find a seat and the waiter will attend your beverage requirements. The food choices are amazing they have a full Deli counter or you can choose from the extensive food menu. After this you can play pool or retire in the library while the kids can play in the softplay. And the best bit is you can check in as many hours before as you like we have a connecting flight from the North so we always take a flight early in the morning so we can spend longer in the Virgin lounge.
Lounge Name | Clubhouse |
Airport | London Heathrow Airport |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"it is clean and comfortable"
Dan Willmott (United Kingdom)
Not as grand as LHR but present staff food and drinks are fine the only issue is sharing with other airlines can become very crowded. It is clean and comfortable.
Lounge Name | Clubhouse |
Airport | Boston Logan Airport |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"perfect way to relax before your flight"
N Sheppard (United Kingdom)
The perfect way to relax before your flight. Quality food and service delivered with a smile.
Lounge Name | Clubhouse |
Airport | London Heathrow Airport |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"ended up spending an hour on an over crowded bench"
M Baker (United Kingdom)
Paid £125 to book into the clubhouse - but ended up spending an hour on an over crowded bench eating junk food in the terminal as the clubhouse would not let us in (they had lost our booking). Basically it would have been cheaper and less stressful to rip up a £10 note and throw it around every five minutes before the flight. Staff unhelpful and Virgin not interested in refunding or helping despite nearly two months of trying.
Lounge Name | Clubhouse |
Airport | London Heathrow Airport |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"No food whatsoever. No atmosphere"
Steve Spiegel (United Kingdom)
I'm currently sitting in the lounge. Only 3 other passengers in here so I'm wondering if there is another Virgin lounge here as this one is abysmal. No food whatsoever. No atmosphere. Probably the worst lounge I've been in. The staff begrudgingly trundled off to get me some milk for my lukewarm tea. Just dreadful.
Lounge Name | Air America |
Airport | Miami Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"very welcoming and friendly efficient staff"
Patricia Simon (United Kingdom)
They provide a Meet and greet service upon arrival we were expedited through immigration and customs and taken out to our taxi. Upon departure we were meet at our taxi checked in and assisted through Immigration security and to the lounge -there is a small fee. At the lounge there is a snack table and fully stocked bar there is also a smokers gallery. Air Conditioning cable TV wireless internet access and reading materials. Very welcoming and friendly efficient staff.
Lounge Name | Iyanola |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"pretty basic normal Club America standard"
Derek Greenaway (United Kingdom)
Pretty basic normal Club America standard. This facility is used as a shared lounge by Virgin and British Airways. Quite comfortable and well laid out small business centre with a couple of terminals free wi-fi available. Soup and a few sandwiches available they seem to run out of these at regular intervals but rather than just getting more made appear to fill them once an hour. The problem is that if there is a sudden influx the sandwiches soon disappear but you may have to wait 45 minutes for them to bring in any more. Drinks not too bad spirits and beer ok a couple each of reds and whites more in fridges if you scratch around. Soft drinks are from large two litre bottles can be a bit flat - coffee and tea available with a dish of cookies. All on self service. If you are a bit hungry then you may do well to eat before security and then use the lounge for a relax and drink. The eating on air side is dreadful - Burger King Pizza and Panini is all that's available.
Lounge Name | Club America |
Airport | Miami Airport |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"Clubhouse at SFO which is immaculate"
Jonathan Granato (United Kingdom)
I paid the $35.00 fee for the Virgin Clubhouse at SFO which is immaculate. The agent at the Clubhouse upon my telling her it was my first visit showed me the amenities and features. She made me feel welcome.
Lounge Name | Clubhouse |
Airport | San Francisco Airport |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"an oasis of calm in HKIA"
D Poole (United Kingdom)
An oasis of calm in HKIA. Attentive staff make sure that your drink is always full and that you have food - which is good - when you want it.
Lounge Name | Clubhouse |
Airport | Hong Kong Airport |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"the second nicest lounge I have used and the most stylish"
Robert Williams (United Kingdom)
I was eager to try the newly renovated Clubhouse. About the second nicest lounge I have used and the most stylish. Seating comfortable cooked breakfast good plenty of room and the business centre provides laptops as well as wifi. There is a Cowshed spa - and here is my only criticism. The old lounge had perfectly good complementary spa treatments and offered free shaves and haircuts. Cowshed charges for most of its services and offers only massages facials and related therapies: great if you just want pampering but useless to a busy male flier like me who just wants to look his best at the other end of his flight. Also there is no "revivals" lounge at Gatwick - and Virgin do not have their own lounge in Orlando.
Lounge Name | Clubhouse |
Airport | London Gatwick Airport |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |