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Virgin America

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 2 reviews
3/10
4 star Skytrax Rating
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1/10

"used to love this lounge"

(United States)

I have to say that I used to love this lounge. I travel through LAX four to five times a year, and usually I look forward to getting away from the hordes of people downstairs to enjoy a complimentary cocktail and snack from the layout of fresh fruit and cheese. Not so anymore. The last time I went up there, quite a few changes disappointed. Now, they are charging 10-11 dollars for well cocktails and a small fortune for a simple cheese plate with crackers. Not sure what they are thinking with this treatment of first class and frequent fliers on their airline, but I'm hoping this kind of thing isn't going to start trickling into other areas of their usually impressive service. And on a sidenote, the last time I was there someone had vomited all over the toilet seat. When I alerted staff, they hung a sign on the stall rather than clean it up.
Lounge NameThe Loft
AirportLos Angeles LAX Airport
Type Of LoungeFirst Class
Date VisitOctober 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"it's probably not worth it"

(United States)

Compared to the waiting area downstairs this lounge is a bit of heaven - but that's not really saying much - lots of red and purple and funny chairs that are difficult to sit up in - food offering pretty sad (on a Sunday evening it was packaged cheese and crackers yogurt or warm tomato soup) - bar staff very helpful (and drinks are free) - decent view of the tarmac although it's around the corner from the international terminal so traffic isn't as interesting as it could be - no reading matter at all - most people have to pay for entry and unless you're desperate for a bit of quiet and/or a drink it's probably not worth it.
AirportLos Angeles LAX Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes