Thai Airways

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 131 reviews
4/10
4 star Skytrax Rating
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3/10

"amenities are minimal"

(India)

In Mumbai Thai Airways does not have its exclusive lounge. It shares its lounge with certain other Star Alliance Airlines. Celebrations lounge is not half as good as other lounges I have had the opportunity to be in around the world. It's like a 3 star hotel lobby. There's only one bathroom. The amenities are minimal. The food is nothing to be proud of either. But the courteous staff get full marks.
AirportMumbai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"overstuffed with chairs"

(Australia)

The worst international lounge I've ever encountered. A small yellow room overstuffed with chairs no tables a waiting room the size of a large living room. Food is questionable and limited alcohol is basic. I can't believe you pay business or first class air fares to receive this perk.
AirportManila Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"has little less facilities"

(South Korea)

Excellent lounge but compared with their lounge in BKK it has little less facilities. (Shower other service). But food and view is absolutely better than other airline lounges in HKG.
AirportHong Kong Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"gradually seeing improvements"

(Thailand)

I've used this lounge fairly often I gradually seeing improvements to the rock-hard seats. Cuisines have now been added to most seats. Unfortunately in terms of the snack and drink options this lounge fares worse than a lot of other airlines. For some very odd reasons there is no alcoholic beverages offered. In addition to this light snacks such as nuts crisps or crackers are nowhere to be found. Wi-Fi doesn't seem to work due to the capacity has been reached. I would say for today's airlines standard this lounge is really sub-par.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"extremely poor business class lounge"

(Thailand)

I spent a dismal 90 minutes prior to an 0020 departure in this extremely poor business class lounge. Apart from the complimentary drinks almost everything about the lounge is dreadful in the late evening hours when many medium- and long-haul flights are departing. Finding a seat is difficult the seats themselves are small and uncomfortable the snack-type food on offer is decades behind what other legacy carriers now offer at this time of day and the reading material is limited. Next time I shall just pay to spend the time at one of the public restaurants!
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"service and staff are great"

(Germany)

The service and staff are great but unfortunately there is no quiet place. Even the private rooms (with no door) are open to the public terminal at the back side with all the announcements in full volume. This Lounge is no place to rest.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"the worst lounge ever"

(Thailand)

The Thai Airways lounge in Manila Terminal 1 (MNL) is the worst lounge ever. It is tiny and everyone sits shoulder to shoulder in very small chairs. There is not enough seating to accommodate all business class customers. There are only a few coffee tables so you must hold your plate and drinks on your lap. Very few outlets to charge devices. This lounge is a disgrace.
Lounge NameRoyal Silk
AirportManila Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"staff were efficient"

(Malaysia)

Flying MH to KL so given access to TG lounge E. The lounge was dark and looked tired. Staff were efficient and pleasant enough and worked efficiently to clear plates and glasses. The food on offer was very disappointing. A few sandwiches prawn nuggets(!) dim sum dumplings vegetable pies a few miserable dry pastries and some fruit. This is Thailand so where was the Thai food? They had a god selection of liquor but no wine on offer. Wi-fi was good and there was sufficient reading material on offer. The bathrooms were small and weren't very clean and there were two shower rooms for use separate from the toilets. There was a reasonable view of the tarmac but overall it was not a great experience. I felt like I was in the lobby of a 3 star hotel.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"limited food options"

(Canada)

Thai does not have access to a proper lounge and instead contracts with Alitalia. As such one is treated to the poor quality that Alitalia has become famous for. Limited food options consisted of dried out quiche some sort of bread and tomato pastry and nothing else. In fairness to Thai Airways this may be the best it can offer as Alitalia seems to have been given the monopoly on lounges in the terminal. All I can say is why bother? There is no service no assistance and nothing relaxing about the lounge. I was more comfortable wandering about the oppressively hot terminal than in sitting in the foul smelling lounge. Thai should make an effort and see what it subjects its clients to.
AirportRome Fiumicino Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"selection of food is abysmal"

(Thailand)

The selection of food in this business class lounge is abysmal. For instance this morning's breakfast offering - as it has been every morning the last 10 years I've flown the airline - was boiled slices of sandwich ham hot dogs and boiled eggs along with an assortment of industrial-grade dim sum and tea sandwiches. I find TG's poor quality food inexplicable given Thailand's deserved reputation for affordable tasty cuisine. There are too few toilets many of which are out-of-service; self-service bar options have been removed with liquor placed in a service bar at the extreme end (outside the main seating area) of a 200 meter lounge; and the internet is often unavailable or so slow that Outlook hangs. In short give this lounge a miss if you have become accustomed to quality business class travel.
Lounge NameRoyal Silk
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no