Thai Airways

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 131 reviews
4/10
4 star Skytrax Rating
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5/10

"quite happy with the lounge"

(Australia)

Visited the lounge in Concourse E as I had a 8 hour transit between flights. The lounge does not have a lot of space as there are many seats in a relatively small area compared to some other lounges. However some different hot dinner offerings were available as well as plenty of alcohol to help yourself to. So overall I was quite happy with the lounge even though it seemed a bit small with many flights departing over the time I was there everyone seemed to be able to get a seat. I also used the shower facilities which were excellent and a great way to freshen up prior to the flight.
Lounge NameRoyal Silk
AirportBangkok Suvarnabhumi Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"pretty average"

(New Zealand)

Marginally better than sitting in the airport at the gate. Pretty average but at least I had a shower. Thai seems to be 10 years behind the times with aircraft on key routes and the lounge experience confirmed.
Lounge NameRoyal Silk
AirportBangkok Suvarnabhumi Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"staff members were quite noisy"

(Australia)

Basic Sleeping beds available in lounge. It was unfortunate that the staff members were quite noisy and they shouted occasionally. They were quite inconsiderate.
Lounge NameRoyal Silk
AirportBangkok Suvarnabhumi Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"very bad experience indeed"

(United Kingdom)

The worst Business Lounge I have been in recent years. Food offer is negligible basically non existant wine is not on offer espresso machine better buy one outside - very bad experience indeed. Why TG has got such a low class Lounge?
Lounge NameRoyal Silk
AirportBangkok Suvarnabhumi Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"genuine Thai super service"

(Indonesia)

Lounge is spacious and nice ambient staff is very friendly and helpful. But best of all the royal massage spa which really different and genuine Thai super service. Bar could be improved further from existing one.
Lounge NameRoyal Silk
AirportBangkok Suvarnabhumi Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"hot food on offer looks awful"

(Thailand)

Recently upgraded so the furnishings and carpets are new. The Business and First Class lounge reception desk is right outside the First Class lounge door so there is constant noise coming from the reception desk into the lounge. The hot food on offer looks awful and would be best avoided. There are no showers in the lounge and the drinks refrigerator needs repairing. The only upside to this lounge is that it is not as crowded as the Business lounge.
AirportParis CDG Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"very crowded lounge"

(Norway)

A very crowded lounge at Suvarnabhumi Airport. The seats are okay specially the new ones by the entrance. They only serve snacks like spring rolls small pies etc. and sandwiches. They serve whisky gin cognac etc but no wine at all! We asked for red wine and one of the ladies working there came up with red Martini fantastic! You are forced to drink heavy liquor in stead of wine. I think it is the only lounge I have been to which has this very bad policy. They used to have wine and even cocktails but they have changed. We love Thai Airways but not their lounge at Bkk Airport! I really hope we will be able to get wine again.
Lounge NameStar Alliance
AirportBangkok Suvarnabhumi Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"disappointing experience yet again"

(Singapore)

Disappointing experience yet again. I do not understand why this lounge is so poor in choice of snacks and beverages for Thai's premium passengers. It used to be top line now it's below mediocre. I'm switching back to Singapore Airlines for my monthly travels to and from Bangkok. With SQ I get much more value for a slightly higher price all the way including on the ground.
Lounge NameRoyal Silk
AirportBangkok Suvarnabhumi Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"lounge is getting worse"

(Thailand)

I used this lounge from flying with Qatar Airways Business class. This lounge is getting worse every time I visit. Despite consistent service at the reception and cleaning after customers the food and drink selection is smaller and worse. The microwave heated puffs and dim-sums are now "not quite there". They are left empty for at least 30 mins until I asked a staff what was wrong. Occasionally the staff would have a table full of instant ramen noodles. Making me wonder now if this was a true business class lounge or a "free-for-all customers" lounge provided by another neighboring airline. Most seats are still grouped in 4. Making it appear more crowded almost automatically.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"service is exceptional"

(Australia)

Sitting in the lounge at the moment. This is one of the best if not the best lounge I have been to. In particular the service is exceptional.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes