South African Airways

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 526 reviews
6/10
4 star Skytrax Rating
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4/10

South African Airways Business Class Baobab Lounge - Johannesburg Airport

Review by (Israel) 27th January 2015

Lounge is large and comfortable with a nice view of airport. Wifi is working well. Food choice is good and ranges from salads to hot soup chicken as warm pasta and more. Drinks are served at the bar by the glass for booze and wine. Soft drinks and beers are served in cans. Not much reading material but a decent lounge to relax before a long flight.
Lounge NameSOUTH AFRICAN AIRWAYS BUSINESS CLASS BAOBAB LOUNGE REVIEW
AirportJohannesburg Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

South African Airways Business Class Baobab Lounge - Johannesburg Airport

Review by (South Africa) 5th October 2014

No hot water in showers. Waiter who was laying out food dropped cutlery on floor and then without cleaning it put it on table for guests to use.
Lounge NameSOUTH AFRICAN AIRWAYS BUSINESS CLASS BAOBAB LOUNGE REVIEW
AirportJohannesburg Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

South African Airways Platinum Domestic Business Class Lounge - Cape Town Airport

Review by (South Africa) 7th July 2013

Pleasant welcome. Had the lounge all to myself - early Sunday morning. Good selection of snacks and drinks. Spacious - comfortable and varied seating with views of the airport runway.
Lounge NameSOUTH AFRICAN AIRWAYS PLATINUM DOMESTIC BUSINESS CLASS LOUNGE REVIEW
AirportCape Town Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

South African Airways Business Class Baobab Lounge - Johannesburg Airport

Review by (United States) 20th March 2013

Large lounge overlooking the tarmac. Lots of different zones to sit in but it got really crowded with Start Alliance and SAA flights using this facility. The mini wraps and sandwiches are acceptable but you have to ask for bottled water and chips and the attendant had a bit of an attitude. The internet was very good and the shower facilities good.
Lounge NameSOUTH AFRICAN AIRWAYS BUSINESS CLASS BAOBAB LOUNGE REVIEW
AirportJohannesburg Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

South African Airways Business Class Baobab Lounge - Johannesburg Airport

Review by (New Zealand) 4th February 2013

Refreshing clean well staffed and friendly. Didn't mind spending time here waiting for my flight. Staff were very friendly and polite and made us feel very welcome on arrival and departure. What you would expect from a business class lounge.
Lounge NameSOUTH AFRICAN AIRWAYS BUSINESS CLASS BAOBAB LOUNGE REVIEW
AirportJohannesburg Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

South African Airways Business Class Baobab Lounge - Johannesburg Airport

Review by (South Africa) 13th September 2011

The layout itself is not very appealing and the food selection is quite basic. I don't take pre flight drinks but the choice I noticed was very limited and the access poor.
Lounge NameSOUTH AFRICAN AIRWAYS BUSINESS CLASS BAOBAB LOUNGE REVIEW
AirportJohannesburg Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

South African Airways Business Class Baobab Lounge - Johannesburg Airport

Review by (Myanmar) 6th July 2011

A large comfortable lounge with good amenities (including smoking room TV room children's room and showers). A nice selection of packaged sandwiches and wraps and a bar with a good range of alcoholic beverages as well as a proper espresso machine. Staff were friendly and pleasant.
Lounge NameSOUTH AFRICAN AIRWAYS BUSINESS CLASS BAOBAB LOUNGE REVIEW
AirportJohannesburg Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

South African Airways Business Class Lounge - Cape Town Airport

Review by (South Africa) 1st May 2011

Checked in at 10am en route to JNB and Hong Kong. On arrival at the lounge counter staff were chatting among themselves - not really interested; no verbal communication from them - even after our "hi" - just a pointed arm in the correct direction after we accidentally turned toward the first class lounge. The lounge itself is light and spacious. Enough choices of food and some fresh fruit. Surprisingly no decaf coffee - not an uncommon demand these days. Upon leaving we again had no acknowledgement - the ladies did not even glance at us as they chatted. A simple smile with a "hello and welcome" and an "enjoy your flight" as we left would have sufficed. It left us wondering if the rest of our flight was going to be like this - thankfully it wasn't. Johannesburg Business lounge (on our return) could give them a few tips.
Lounge NameSOUTH AFRICAN AIRWAYS BUSINESS CLASS LOUNGE REVIEW
AirportCape Town Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

South African Airways Business Class Baobab Lounge - Johannesburg Airport

Review by 20th November 2010

Great new lounge SAA has in place now from the World Cup. Large and comfortable. Free wifi smoking room good views on tarmac food good expresso machine run by staff instead of just self serve. Overall great new installation in the airlines home airport.
Lounge NameSOUTH AFRICAN AIRWAYS BUSINESS CLASS BAOBAB LOUNGE REVIEW
AirportJohannesburg Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

South African Airways Business Class Baobab Lounge - Johannesburg Airport

Review by 17th October 2010

Very large lounge with plenty of sofa style dining recliner seating. Seperate kids area smoking zone TV zone work stations etc. The bar is manned and decent selection of drinks. Food selection is average for J class lounge. No hot food just sandwiches fruit and salads. Excellent showers and bathroom facilities. The staff felt too much at home and were loud and obtrusive. Excellent view over the aprons. Free WiFi. Overall great lounge.
Lounge NameSOUTH AFRICAN AIRWAYS BUSINESS CLASS BAOBAB LOUNGE REVIEW
AirportJohannesburg Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
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