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South African Airways

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 19 reviews
4/10
4 star Skytrax Rating
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8/10

"enjoyed hospitality of staff"

(South Africa)

When I arrived OR Tambo Intl Airport, I headed to Baobab lounge to take a shower and take some snack for breakfast. It wasn't so crowded. Wifi worked well. Cleanliness of the lunge was overall good, shower facility was well maintained, the beverage choices were very good. The taste of food was also good. I truly enjoyed the hospitality of staff and well-maintained facility. I recommend you to make full use of it.
Lounge NameBaobab Lounge
AirportJohannesburg Airport
Type Of LoungeBusiness Class
Date VisitJanuary 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
6/10

"poor selection of food"

(South Africa)

South African Airways use the Qantas lounge at Perth. Quite busy late evening, with numerous international departures. Comfortable seating and good wifi. Reasonable drink selection but poor selection of food which was not being replenished. Adequate but nothing special.
Lounge NameQantas
AirportPerth Airport
Type Of LoungeBusiness Class
Date VisitNovember 2015
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"perfect place to freshen up"

(South Africa)

South African Airways international arrivals lounge at Johannesburg. After luggage and passing through customs at the JNB airport is the arrivals lounge. It's cosy space and only a handful of users. Various private rooms offering shower facilities. The bathrooms are well appointed. On offer is more snacks than hot food. Refreshments are abundant. It's a perfect place to freshen up, grab a snack and move on to your next place.
Lounge NameArrival Lounge
AirportJohannesburg Airport
Type Of LoungeBusiness Class
Date VisitNovember 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
2/10

"never encountered as bad as this"

(South Africa)

We were flying Lufthansa when we used this SAA Baobab Business Class lounge. battled to find seating and when we did went in search of something to drink and a snack. The bar staff were really not interested and it took a long time to get served, (no sparkling water at all) and when we asked for a packet of crisps because they were not on display like they are at every other airline lounge we have been into - the staff dispensed one packet per person and no negotiating for extras! Everything besides the coffee machine appears to be under lock and key. What caliber of people are they allowing into this lounge if they have to dish everything out like children in a playschool? We have traveled to a lot of places and been into a lot of business class lounges and I have never encountered one as bad as this.
AirportJohannesburg Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2015
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Washrooms 12345
Staff Service 12345
yes
4/10

"nice view of airport"

(Israel)

Lounge is large and comfortable with a nice view of airport. Wifi is working well. Food choice is good and ranges from salads to hot soup chicken as warm pasta and more. Drinks are served at the bar by the glass for booze and wine. Soft drinks and beers are served in cans. Not much reading material but a decent lounge to relax before a long flight.
Lounge NameBaobab Lounge
AirportJohannesburg Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"no hot water in showers"

(South Africa)

No hot water in showers. Waiter who was laying out food dropped cutlery on floor and then without cleaning it put it on table for guests to use.
Lounge NameBaobab Lounge
AirportJohannesburg Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"pleasant welcome"

(South Africa)

Pleasant welcome. Had the lounge all to myself - early Sunday morning. Good selection of snacks and drinks. Spacious - comfortable and varied seating with views of the airport runway.
AirportCape Town Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"it got really crowded"

(United States)

Large lounge overlooking the tarmac. Lots of different zones to sit in but it got really crowded with Start Alliance and SAA flights using this facility. The mini wraps and sandwiches are acceptable but you have to ask for bottled water and chips and the attendant had a bit of an attitude. The internet was very good and the shower facilities good.
Lounge NameBaobab Lounge
AirportJohannesburg Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"clean well staffed and friendly"

(New Zealand)

Refreshing clean well staffed and friendly. Didn't mind spending time here waiting for my flight. Staff were very friendly and polite and made us feel very welcome on arrival and departure. What you would expect from a business class lounge.
Lounge NameBaobab Lounge
AirportJohannesburg Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"layout itself is not very appealing"

(South Africa)

The layout itself is not very appealing and the food selection is quite basic. I don't take pre flight drinks but the choice I noticed was very limited and the access poor.
Lounge NameBaobab Lounge
AirportJohannesburg Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1 to 10 of 19 Reviews