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Royal Brunei Airlines

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 4 reviews
4/10
3 star Skytrax Rating
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3/10

"very tiring and tedious stay"

(United Kingdom)

The Royal Brunei Airlines Sky lounge at Bandar seri Begawan airport is very quiet and very basic. Staff are not very communicative and few and far between. No alcohol served and the only beverages are cartons of long life fruit juice, fizzy drinks and hot beverages - all self serve. The buffet is both limited and unappetising. Lounge chairs are not comfortable for more than a hours stay - my flight was delayed seven hours and it was both a very tiring and tedious stay in the lounge Massage chairs were unserviceable. The toilets are very poor for a premuim business lounge. Two urinals and two toilet cubicles together with two showers (with plastic curtains and broken tiles) are not much better than what one will find in a very basic motel.
AirportBandar Seri Begawan Airport
Type Of LoungeBusiness Class
Date VisitMarch 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"pleasant enough place"

(Australia)

A pleasant enough place to take a break for an hour or so and I was flying on a very cheap business class fare so was reasonably happy but if I had been paying full price I think I would have expected more from this lounge. Very small space with limited food choices but what was there was pleasant enough. Instructions on how to use the coffee machine would have been helpful.
AirportMelbourne Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"food was excellent"

(Australia)

A very good business class lounge. The food was excellent and the hot showers that my wife and I had was great and very refreshing. WiFi was great and the staff were more than willing to help.
AirportBandar Seri Begawan Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"not up to world standard"

(Australia)

This lounge takes you back to the 1970's. Although it's clean and tidy it's certainly not up to world standard. Some of the lounge chairs were very uncomfortable.
AirportBandar Seri Begawan Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no