Qatar Airways

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 188 reviews
6/10
5 star Skytrax Rating
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7/10

"No fish, terraria, no music, no gym"

(Vietnam)

Trip Verified | El Safwa is too huge with little load. No fish, terraria, no music, no gym. Worse for me is the design and the granite, glass, and steely. Not a single cozy place. The dorms are OK, very small; lack windows. The high ceilings allow for fresh air. The a la carte dining offered is supposed to be an asset, however my waiting time is >30 Minutes. There is no buffet in the lounge.
Lounge NameEl Safwa
AirportDoha Airport
Type Of LoungeFirst Class
Date VisitMarch 2023
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
10/10

"well managed lounge"

(United States)

Trip Verified | Excellent service and well managed lounge with comfortable seating. The overall cleanliness and attention to detail is hard to beat. Quality of the food and wines were terrific.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Date VisitFebruary 2023
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
8/10

"Food and drinks were pretty well sorted"

(Netherlands)

Trip Verified | A lounge with 2 sections. We were guided to the premium section where we were for approx. 2 ½ hours. The lounge is decorated in an attractive way and very comfortable. Unfortunately almost no daylight and a little dark. View on the departure hall. We can imagine that when crowded, people feel slightly unpleasant, perhaps claustrophobic. Great internet. We did not notice if shower facilities were available. The lounge was clean. Food and drinks were pretty well sorted, varied and of good quality and above all tasty. Staff was nice.
Lounge NameOSL lounge
AirportOslo Airport
Type Of LoungeBusiness Class
Date VisitOctober 2022
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"they switched to the Marhaba Lounge"

(Netherlands)

Trip Verified | Before covid, Qatar Airways used the Qantas Lounge. Apparently they switched to the Marhaba Lounge. Unfortunately and bad choice. The lounge is small, and the sound of the TV filled the room in a very unpleasant way. Although no one was watching, the attendant refused to switch off the sound. We seriously considered to go to another lounge and pay a fee for entrance. The lounge consists of 3 rooms: a bar/buffet with very unattractive furniture, a room to work, however very dark and the main room with the TV noise. Shower facilities were very poor: small space, no vent. Food and drinks limited but OK. Nice view on the tarmac.
Lounge NameMarhaba Lounge
AirportMelbourne Airport
Type Of LoungeBusiness Class
Date VisitNovember 2022
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"OK but nothing more"

(United Kingdom)

Trip Verified | The Premiere Lounge is OK but nothing more. WiFi password on a sign at the reception counter. Voucher is not enough to get in so keep your boarding card ready. Alcohol behind the bar so you have to order it. Coffee maker broken so no coffee with milk was available.
Lounge NamePremiere Lounge
AirportDenpasar Bali Airport
Type Of LoungeBusiness Class
Date VisitNovember 2022
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"really best experience"

(Indonesia)

Not Verified | This first time I came to the Mariner Lounge since I have been seafarer. It was really best experience, Sohan from f&b was very humble and friendly. Thanks a lot, and all here are free of charge
Lounge NameMariner Lounge
AirportHamad Doha Airport
Type Of LoungeMembers
Date VisitNovember 2022
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"Boring, small and dirty"

(Sweden)

Trip Verified | Qatar Airways use the Menzies Executive Lounge at Stockholm Arlanda Airport, and it is the worst lounge I ever visited! Boring, small and dirty. Extremely limited drinks and food. Stale bread, tasteless cheese, bad red wine on tap, tasteless beer on tap. When you finally got a glass, it was warm. I'll never go back to this lounge. I rather pay for a good tasty sandwich and beer in the terminal. I don't understand how a prestigious airline as Qatar Airways can use this lounge.
Lounge NameMenzies Executive Lounge
AirportStockholm Arlanda Airport
Type Of LoungeBusiness Class
Date VisitOctober 2022
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Staff Service 12345
no
7/10

"very little seating availability"

(Thailand)

Trip Verified | This lounge is world famous for its size, design and great services. I had not used it for several years during the hiatus of the pandemic. But on the last trip, transiting through DOH, it was a chance to re-acquaint ourselves. The main priority was to use the showers. But there was a queue of about 10 people waiting to use the only 2 working showers in the larger of the two shower facilities. The other shower facility also had a long queue, with no Qatar staff managing its usage. The lounge itself was extremely busy, with very little seating availability. For their flagship lounge, Qatar Airways seem to have greatly under planned the demand, or over-offered its availability. Luckily there was a very helpful member of staff who helped take us to the Gold Lounge and to use the facilities there, so we managed showers, and to catch our connecting flight. That is impressive, but if Qatar Airways wants to retain its premier title, it needs to rethink its strategy here. And quickly, with the upcoming FIFA tournament.
Lounge NameAl-Mourjan
AirportHamad Doha Airport
Type Of LoungeBusiness Class
Date VisitOctober 2022
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Washrooms 12345
Staff Service 12345
yes
9/10

"excellent service from staff"

(Thailand)

Trip Verified | I used this lounge when it first opened about 4 years ago, and it was excellent. Had read that it was not maintained properly, but on the recent departure from Bangkok, everything was in good working order, with excellent service from staff, and good snacks, The only quibble was the champagne: only Pommery, which was corked. They opened another, but it too was corked. There was quite a wide selection of hot and cold food, and given the dire food service inflight, it would have been wiser to choose to eat here, especially as we complied with the airlines recommended 3 hour pre-flight check in, (which took about 30 minutes, from check in to lounge).
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Date VisitOctober 2022
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
10/10

"The lounge is magnificent"

(United Kingdom)

Trip Verified | The Al-Mourjan lounge in Hamad International Airport. As with any lounge experience the second time round is often better than the first. I had specifically chosen to have a long layover in Doha as, due to my age, I find that two shorter flights with a layover between is a much more comfortable experience. My first visit to the lounge was a seven hour layover between flights. I didn't know of the quiet area and that I could have a sleep for awhile so I didn't take advantage of that on my first visit. However I did use the shower facilities which were absolutely superb. It will be difficult to find anything bad to say about the staff in the lounge is they were attentive clearing used plates and cups not intruding when it was clear that they were not needed. The lounge is magnificent it's been awarded a place as the number one business class lounge in the world and I can easily understand why. I was there during one of the busy periods when I arrived in Doha, and even so there was plenty more seating available food was available links for available and the number of staff employed were easily enough for the guests in the lounge. We now come along to the food in the restaurant. The breakfast was very nice I had eggs Florentine they were beautifully presented wonderfully served with excellent table service, I had arrived at 7 o'clock in the morning and the lunchtime service didn't take place until 11 o'clock in the morning, had I known then what I know now, I would have taken the opportunity to go and have a nap in the quiet area. However since my flight to London was a little after 12 o'clock I didn't want to miss the chance of lunch in the restaurant so stayed awake. Once again in the restaurant presentation was beautiful service was excellent unfortunately the quality of the food that was served was a huge disappointment, the two options which I considered to be and salmon. The salmon although the presentation on the plate was absolutely beautiful was crunchy on the outside and dry as a bone on the inside. I did try the beef and was told that medium rare was not available as it is prepared by a catering company outside the airport and the restaurant reheat and serves it therefore it has to be well done. Some people may like well done beef, it certainly is not to my taste. To the credit of the restaurant staff I did tell them that the salmon was really rather overcooked, which was an understatement, and they insisted on preparing another piece of salmon for me to try, the chef who cooked it came to the table, I was too embarrassed to tell them that it was virtually no different from the first piece crunchy on the outside, which could be out an okay thing, but still dry as a bone on the inside, so I politely declined to tell them my impression of the second piece. I didn't have time to try anything else on the menu as my flight was being called.
Lounge NameAl-Mourjan
AirportDoha Airport
Type Of LoungeBusiness Class
Date VisitJune 2022
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes