Qatar Airways

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 188 reviews
6/10
5 star Skytrax Rating
Sort Reviews by :
Show
2/10

"catering is horrible"

(Brazil)

Qatar Airways is a spectacular company however this Sao Paulo Airport executive class lounge used by the company is awful. All companies of the OneWorld use this lounge in the new T 3 in GRU. The catering is horrible the drinks have few options and low quality.
Lounge NameAl Mourjan Lounge
AirportSao Paulo Guarulhos Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"staff were really friendly and helpful"

(United Kingdom)

Had a long layover here. Lounge is super impressive as far as the aesthetics go and the range of different seating options is good. The food was of a good standard: I ate upstairs and went for the mezze option rather than the a la carte. The staff were really friendly and helpful. I wanted somewhere to sleep and was lucky enough to get one of the quiet area cells. Not very comfortable but I was able to get a few hours sleep and a shower before the next leg of my flight. Overall a really good experience: felt much less busy and cluttered that the equivalent in Dubai.
Lounge NameAl Mourjan Lounge
AirportDoha Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"lack any cosy atmosphere and personality"

(Denmark)

I was disappointed and alienated by the huge lounge sections which lack any cosy atmosphere and personality. Facilities are there but not always easy to find or access. A desert of steel glass and marble. It is far too big.
Lounge NameAl Mourjan Lounge
AirportDoha Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"horrible for more than 1-2 hours"

(United Kingdom)

The business class lounge is horrible for more than 1-2 hours. A 7 hour layover is an ordeal given the absence of facilities for lying down to sleep. If you find the quiet area tucked away just off the main dining area there are no loungers or blankets or pillows - but I was offered pyjamas! The room reverberates - too much stone metal and wood. The facilities are spotless and staff very polite and helpful.
Lounge NameAl Mourjan Lounge
AirportDoha Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"probably the best lounge in the world"

(United States)

At present probably the best lounge in the world matches and exceeds other first class lounges. Modern extremely spacious food and drink selection simply amazing. Modern architecture all perfectly organized.
Lounge NameAl Mourjan Lounge
AirportDoha Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"it is both restful and convenient"

(United States)

This has to be one of the most dramatic interior spaces at any airport anywhere. The size of at least several football fields with several levels it is both restful and convenient. While we sampled just a bit of the food the mezze and the rest looked wonderful. We were there mid- morning and the space seemed almost empty. Staff were terrific helpful and informative.
Lounge NameAl Mourjan Lounge
AirportDoha Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"the design is exceptional"

(United Kingdom)

I was in transit for almost 9 hours so delighted that the lounge is now fully operational. As much as I loved the old premium terminal there were times when it would be so crowded it was impossible to get a seat but that was often due to passengers taking up a table and three chairs for the coats bags or newspapers no such problem now as there is a range of different types of chair and sofas spread around the bottom floor in different areas. The design is exceptional with a very nice water feature. At the time I' usually there the lounge tends to be quite busy when I arrive but after a few hours its almost empty. As this was the first time I' had any time to spend there I had a good walk around and bumped into two members of the staff of the old premium lounge who remembered me from previous times. There are two restaurants one on each floor a number of deli type counters and a few places where you could help yourself to tee coffee or soft drinks at any time. I tried a number of different chairs before managing to find an vacant sofa where I could stretch out for a few hours. Later I tried one of the work stations so I could use the USB charging unit each of the stations has a small bag of snacks and a bottle of water. I'd just finished changing the phone and reading the printed copies of the UK newspapers when staff told me that breakfast was being served in the upstairs restaurant. All the staff were helpful and friendly.
Lounge NameAl Mourjan Lounge
AirportDoha Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"plentiful drinks and wonderful showers"

(Australia)

The lounge is a great place to stay to pass the time between flights. The lounge offers wonderful food plentiful drinks and the wonderful showers.
Lounge NameAl Mourjan Lounge
AirportDoha Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"lounge is very spacious and comfortable"

(Thailand)

This lounge is very spacious and comfortable there are many areas and dining options. The staff are very helpful. But there is a problem with the lack of toilet facilities first time I've seen a queue for the gents. In general very good but I still prefer the old premium terminal.
Lounge NameAl Mourjan Lounge
AirportDoha Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"didn't feel exclusive and too overcrowded"

(United Kingdom)

The lounge didn't feel exclusive and too overcrowded. Lounge open to noise of the rest of the terminal and very difficult to find. Had breakfast and food offering was extremely bland. I expected so much and was very disappointed. Compared to the Premium Lounge at LHR this is a joke.
Lounge NameAl Mourjan Lounge
AirportDoha Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no