✅ Verified Review
| I had a seven hour layover in this lounge and the scale, architecture and styling of this incredible building doesn't disappoint. All soaring space and blonde marble, the lounge is more of a 5 star hotel in both concept and size. While there were large numbers of staff ready to serve weary travellers, the service, while eager and genuine, doesn't always deliver. Arriving at 1am, I was unable to get a bed in the sleep rooms, being told that the next available bed wouldn't be until 7am. I was shown to the 'family area' which featured large sectioned semi private spaces with subdued lighting, comfortable sofas, armchairs and TVs. Before deciding to sleep on the sofa, I asked for a pillow and blanket which never appeared. In the morning, the showers were occupied with 8 people on the waiting list before me. I managed to find a single shower in the family area and after a wait of 20 mins, was able to use that. Again, nice to be able to shower but not if the designers of the lounge had underestimated capacity and the increased traffic for beds at night time and showers first thing in the morning. Food was good, cappuccino was from a machine and the italian section of the heavily promoted a la carte menu featured 3 different types of pasta.