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Qatar Airways

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 120 reviews
5/10
5 star Skytrax Rating
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5/10

"basic third party lounge"

(Greece)

Verified Review | A quiet but very basic third party lounge (Skyserv Lounge) compared to others around the world. On the positives it is very clean and tidy. Negatives are that the food selection is extremely limited almost non existed (only a couple of brioche sandwiches) and there are no power sockets to charge electronic devices. All in all very basic
Lounge NameSkyserv Lounge
AirportAthens Airport
Type Of LoungeBusiness Class
Date VisitApril 2017
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"packed worn out seating"

(Australia)

Verified Review | I visited the Araliya handling agent lounge which Qatar Airways use at Colombo Airport. The lounge is basic, tightly packed worn out seating, slow wifi. Cold unenidble food. Very limited food options, no local food. The lounge is so brightly lit it's as good as a tanning booth, couldn't find any recharging stations only single wall sockets requiring adaptor. Not a premium lounge by any means.
Lounge NameAraliya
AirportColombo Airport
Type Of LoungeBusiness Class
Date VisitApril 2017
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"one of the best lounges visited"

(Saudi Arabia)

Verified Review | Qatar Airways lounge at Heathrow Airport is a top notch lounge and one of the best lounges I have ever visited. Staff were friendly and courteous, food was excellent, heaps of seating with fast Wi-Fi. As soon as entered the lounge and sat down a member of staff came up to me and asked me if I would like a drink. Service at its best. Passengers were well informed by staff of the short delay to the flight. Other airlines with lounges at Heathrow should take note of the high level of service and quality of food provided in this lounge.
Lounge NamePremium Lounge
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Date VisitJanuary 2017
Type Of TravellerFamily Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"quiet area is exceptionally peaceful"

(United Kingdom)

Verified Review | I wrote last month that I was underwhelmed by this lounge, as I found it to be too big and impersonal, lacking any snug areas to hide away in. But on my latest, slightly longer, transit through DOH, I was able to discover the 'quiet area' which has showers next to it and a restaurant/bar just outside. This was just what I wanted. The quiet area is exceptionally peaceful; you have a private room for your party, to relax on loungers in peace (though their metal arms could be made more comfortable). The shower rooms were clean and well maintained, though it would have been nice to have a shoe horn available
Lounge NameAl Mourjan
AirportHamad Doha Airport
Type Of LoungeBusiness Class
Date VisitMarch 2017
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
10/10

"Overall nice experience"

(Saudi Arabia)

Verified Review | A well designed, clean, organised lounge with ample seating and great staff. Play area for children with MBC 3 (Children's channel) was an added plus. Also within the lounge is a small area to buy perfumes. This lounge offers bedrooms based on an hourly rate. Cannot fault it. Overall nice experience and look forward to visiting it again.
Lounge NameWellcome Lounge
AirportRiyadh Airport
Type Of LoungeFrequent Flyer
Date VisitDecember 2016
Type Of TravellerFamily Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"Al Maha Lounge which is bigger"

(Saudi Arabia)

Verified Review | Was supposed to visit the Al Maha Lounge as per Lounge Key (Bank Credit Card Privilege), however was told by staff it is full, and I was directed to the First Class Lounge on the other side. Was disappointed as it was overcrowded, noisy and food below standard for a first class lounge and the queues to get food were long. Never visiting this lounge again and will insist on the Al Maha Lounge which is bigger and more organised.
AirportHamad Doha Airport
Type Of LoungeFrequent Flyer
Date VisitDecember 2016
Type Of TravellerFamily Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"lounge is just too big"

(United Kingdom)

Verified Review | I do not rave about this lounge because it's hard to find because signage is atrocious and the lounge is just too big. It may be visually impressive but it lacks warmth, charm or comfortable places to wait for your flight. Restaurant buffet is nowhere near as good as food used to be, even in the old airport.
Lounge NameAl Mourjan
AirportHamad Doha Airport
Type Of LoungeBusiness Class
Date VisitFebruary 2017
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"beautiful and functional lounge"

(Greece)

Verified Review | Very beautiful and functional lounge. Nice and luxurious also. Two level lounge with plenty of couches and coffee bar at the ground. On the upper floor there is a restaurant, a full bar and a coffee place. Flawless service, great food, nice showers and toiltes.
Lounge NameAl Mourjan
AirportDoha Airport
Type Of LoungeBusiness Class
Date VisitDecember 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
8/10

"underestimated capacity"

(United Arab Emirates)

Verified Review | I had a seven hour layover in this lounge and the scale, architecture and styling of this incredible building doesn't disappoint. All soaring space and blonde marble, the lounge is more of a 5 star hotel in both concept and size. While there were large numbers of staff ready to serve weary travellers, the service, while eager and genuine, doesn't always deliver. Arriving at 1am, I was unable to get a bed in the sleep rooms, being told that the next available bed wouldn't be until 7am. I was shown to the 'family area' which featured large sectioned semi private spaces with subdued lighting, comfortable sofas, armchairs and TVs. Before deciding to sleep on the sofa, I asked for a pillow and blanket which never appeared. In the morning, the showers were occupied with 8 people on the waiting list before me. I managed to find a single shower in the family area and after a wait of 20 mins, was able to use that. Again, nice to be able to shower but not if the designers of the lounge had underestimated capacity and the increased traffic for beds at night time and showers first thing in the morning. Food was good, cappuccino was from a machine and the italian section of the heavily promoted a la carte menu featured 3 different types of pasta.
Lounge NameAl Safwa
AirportHamad Doha Airport
Type Of LoungeFirst Class
Date VisitDecember 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
6/10

"lounge serves its purpose"

(United States)

Verified Review | This handing lounge is the only lounge for business class passengers in the international section of Kolkata Airport, used by all airlines. I had an hour or so before the flight and used the lounge. It is a basic facility with everything you need - food (Indian), snacks, coffee and tea, a selection of alcoholic drinks, free wi-fi, local newspapers, few trade magazines, comfortable couches, a couple of TV screens, and a board listing departing flights. There is one desk top computer which was used the entire time I was there by lounge staff. It is a manned bar but the bartender was not present when I walked up to it. He arrived shortly. The bathroom was clean but the fixtures looked cheap, dated, and crude. The presentation of the food is not appealing and the dining section is dark. At a small cooking station, pasta dishes could be ordered. The lounge serves its purpose but the layout and furniture is such you cannot meaningfully do any real work other than checking emails on your own device.
AirportKolkata Airport
Type Of LoungeBusiness Class
Date VisitNovember 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes

Qatar Airways Photos

QATAR AIRWAYS, the national carrier of the State of Qatar, is one of the fastest growing airlines with a modern fleet of 179 aircraft flying to more than 150 key business and leisure destinations across six continents. Qatar Airways is a member of the oneworld global alliance.

FIRST CLASS

A380 aircraft provide 8 first class suites, in 1x2x1 cabin layout.

flat_seatsFlat bed suite
WiFiOnboard WiFi (*not all flights)
power_iconIn-seat &/or USB power
AVODAudio / video on demand
DiningOn demand dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas (*not all flights)
AmenitiesAmenity kit
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BUSINESS CLASS

Typical seat layout of 1x2x1 (eg. A380, A350, B787) or 2x2x2 layout (eg. B777).

flat_seatsFlat bed seat
WiFiOnboard WiFi (*not all flights)
power_iconIn-seat &/or USB power
AVODAudio / video on demand
DiningOn demand dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas (*not all flights)
AmenitiesAmenity kit
2_6_spacer

ECONOMY CLASS

Qatar Airways aircraft cabin/seat layouts can be viewed on the Seat Map in menu below.

Seat pitchSeat pitch : 31-33 inches
Seat widthSeat width : 17.5 -18.75 inches
WiFiOnboard WiFi (*not all flights)
power_iconIn-seat/USB power (*not all flights)
AVODAudio / video on demand
DiningComplimentary meals
WinesComplimentary beverages & wines
SleepingPillows & blankets supplied
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SEAT MAPS

View aircraft seat maps for Qatar Airways fleet. We have provided you a direct link to Qatar Airways Fleet information page, where the most up-to-date information should be available.
» View Seat Maps

LOUNGES

At Doha Hamad International Airport, premium customers may use the luxury Al Safwa First class and Al Mourjan Business class lounge.

Lounge SeatingExpansive seating options
Lounge showersShower rooms
WiFiLounge WiFi
Work StationsWorkstations / business centre
power_iconCharging facilities
AVODTV facilities
DiningBuffet & a la carte Dining
WinesSignature bar service
SleepingQuiet room / rest area
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» Qatar Airways lounge reviews

IFE

Qatar Airways recently launched Oryx One, an enhanced interface for its inflight entertainment system, increasing the number of movies and TV shows on board from 950 to up to 2,000. With the very first dual-screen interface, onboard A350, A380 and Boeing 787 aircraft, customers can multitask - like play a game on a handheld device as you wait for a movie to load on your personal screen.

ONBOARD WIFI

Stay connected with OnAir mobile service. WiFi services are available onboard Qatar Airways A380, A350, Boeing 787, A319 and selected A330, A320 and A321 aircraft.

AWARDS

Qatar Airways was one of the first airlines named as a 5-Star Airline. Qatar Airways won Airline of the Year, Best Business Class Airline Seat and Best Airline in the Middle East at the 2015 Skytrax World Airline Awards. This is the third time Qatar Airways has won this prestigious and coveted accolade of Airline of the Year.

» Airline Award results