Qantas Airways

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 206 reviews
5/10
4 star Skytrax Rating
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5/10

"very good spa and massage area"

(United Kingdom)

An exceptionally good a la carte food service provided and staff are very pleasant. Excellent computer facilities. Very modern and clean shower rooms with high quality amenities. The lounge also has a very good spa and massage area. Without question a better first-class lounge than any others that I have used.
AirportSydney Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"it is very crowded and thus noisy"

(Australia)

I use this lounge a few times a year. Every time it is very crowded and thus noisy. Hardly a place to unwind before a flight or between connecting flights. In fact it is one of the most crowded lounges I use anywhere in the world.
AirportPerth Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"great breakfast options"

(Australia)

Great breakfast options. Free wifi. Lots of reading material and seating options. Great decor. Only gripe was the espresso coffee machine wasn't staffed until I was boarding at 0800. The machine coffee was okay so I survived!
AirportMelbourne Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"best lounge I've been in"

(Australia)

Best lounge I've been in. Staff so attentive without hovering. Spa treatments are first rate. Food in restaurant is cooked to order. A very pleasant experience and made a 6 hour transfer very tolerable.
AirportMelbourne Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"Stunning lounge"

(United Kingdom)

Stunning lounge. Food excellent surroundings tranquil and very comfortable. The lounge features a wall of green live plants. Washrooms and showers spotless and amenities were first class. Dining was excellent panoramic view of aprons.
AirportSydney Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"a quiet comfortable lounge"

(Australia)

A quiet comfortable lounge poor view outside. Food and beverages plentiful and good. I was doing some work with a colleague while waiting for our flight and found the wi-fi a bit slow but connection was easy and stable. Friendly staff who circulated constantly to keep the place clean.
AirportAdelaide Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"reasonable airside view"

(United Kingdom)

Pretty decent lounge with reasonable airside view. Food selection is limited and expected more in an international lounge. Fairly spacious. Fast internet access. Overall 3-Star standard.
AirportBrisbane Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"service was excellent"

(United Kingdom)

Service was excellent. I had a long wait and after a very relaxing massage and shower I was tired. A member of staff spoke to me when I stirred just to check what flight I was on so he could wake me if I appeared to be sleeping through the flight boarding call. Could improve the amenities in the showers however for a first class lounge you expect female amenities rather than the more general ones.
AirportSydney Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"staff are very friendly"

(United Kingdom)

As per previous comments - a small lounge which comfortably accommodates a full business/star class cabin and QF Club members. Not a lot is provided in the way of television entertainment however food and beverages are well stocked. Staff are very friendly and only too willing to help. Wi-Fi is confusing: as this lounge is shared with American Airlines it uses their pay- per-use wi-fi. This service is provided free to QF passengers. Talk to the desk staff who will provide you with details of how to log-in. This lounge certainly beats the cramped and uncomfortable departure lounges in HNL airport.
AirportHonolulu Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"small but run by friendly staff"

(United Kingdom)

Qantas Club at HNL is quite small but run by friendly staff who are available for assistance. The food and beverage areas are small but well stocked. I was there for a morning flight and was happy with the pastries cereal and fruits on offers.
AirportHonolulu Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no